System Control Center

HN9000 Satellite Modem User Guide –

Chapter 2

 

1037577-0001 Rev. A

 

State code

State name

Explanation

Corrective action

33

Suspended

Modem has been put in a suspended

Call your service provider.

 

 

state by the NOCC. This occurs if a

 

 

 

customer’s bill is overdue or if service

 

 

 

is terminated.

 

34

Maintenance

Modem has been put in maintenance

Call your service provider.

 

 

state by the NOCC.

 

35

Out of Service

Modem has been put in out-of-service

Call your service provider.

 

 

state by the NOCC.

 

Viewing the state codes list

To view a list of state codes with an explanation of each code:

1.Click the underlined state code number.

A pop-up window appears that briefly identifies each state code. If you do not see the pop-up window, it may be hidden by other windows; if this happens, minimize other open windows.

2.Scroll down to see the entire list of state codes.

Connectivity Test page

You can use the Connectivity Test page to test the connection between the satellite modem and the satellite. Instructions for the test are provided on the screen. No special configuration is required.

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Hughes HN9000 manual Connectivity Test, Viewing the state codes list