Corrective actionExplanationState nameState code
Call your service provider.Modem has been put in a suspended
state by the NOCC. This occurs if a
Suspended33
customer’sbill is overdue or if service
is terminated.
Call your service provider.Modem has been put in maintenance
state by the NOCC.
Maintenance34
Call your service provider.Modemhas been put in out-of-service
state by the NOCC.
Out of Service35

Viewing the state codes list

Toview a list of state codes with an explanation of each code:
1. Click the underlined state code number.
A pop-up window appears that briey identies each state code. If you do not see the pop-up window,it may be
hidden by other windows; if this happens, minimize other open windows.
2. Scroll down to see the entire list of state codes.
Connectivity Test page
Youcan use the Connectivity Test page to test the connection between the satellite modem and the satellite. Instructions
for the test are provided on the screen. No special conguration is required.
23
Chapter2HN9000 Satellite Modem User Guide –
1037577-0001Rev. A
SystemControl Center