Hughes HN9000 manual Meaning of System Status button colors, Button color Meaning, Yellow, Red

Chapter 2 HN9000 Satellite Modem User Guide – System Control Center

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Button	Destination	Description of destination page
Reception Info	Reception Information page	Displays statistics about received data and receive connection
		status. For more information see Reception Information page
		on page 15.
Transmission Info	Transmission Information page	Displays statistics about the transmitted data and transmit
		connection status. For more information see Transmission
		Information page on page 16.
Terminal Status	Terminal Status page	Displays detailed information about the operational status of
		the satellite modem. For more information see Terminal Status
		page on page 17.
System Info	System Information page	Displays system information such as ST Name (assigned name
		of the satellite modem name) and operational software version.
		For more information see System Information page on page
		19.

System Status button

The System Status button (only) is a status indicator as well as a link. It changes color to indicate the satellite modem's current status, as explained in Table 4: Meaning of System Status button colors on page 12. To see more detailed status information, click the System Status button to open the System Status page.

Table 4: Meaning of System Status button colors

Button color Meaning

Green OK – The satellite modem is operating normally.

Yellow

Degraded – Degraded means performance is degraded for any of the following reasons:

•The Web Acceleration not functioning or in progress. Web Acceleration may be temporarily inactive while you are browsing on a secure HTTP site (https).

• The modem is in fallback mode.

• A number of transmissions beyond a certain threshold have not been received by the satellite (state code 30). This could be caused by weather conditions.

FAP threshold exceeded – The satellite modem has exceeded the FAP threshold specified Orange in the HughesNet service plan. Subscribers who exceed the threshold experience reduced

Red

download speeds for approximately 24 hr.

Problem detected – There is a problem with satellite transmit or receive connectivity or both.

If the System Status button is red or yellow , you can look for a red flag next to any value or values on the System Control Center information pages (those with tables listing parameters and values). The red flag indicates a problem related to the parameter listed next to the flagged value. Click the parameter name to see a pop-up window that may include helpful information, depending on what the problem is.

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