Contents

I Have a Technical Problem

26

Support Library

27

Helpful Tools

27

Chapter 4: LEDs

29

Front panel LEDs

30

LAN port LEDs

31

Chapter 5: Troubleshooting

33

Cannot Access the System Control Center

34

Testing connectivity to the satellite

34

Hot cable connector

36

Checking for viruses and firewall issues

36

Chapter 6: Computer settings

37

Understanding the modem address and computer address

38

If you don't know the modem’s public IP address….................................................................39

Configuring a computer to use DHCP

39

Configuring Windows Vista to use DHCP

40

Configuring Windows XP to use DHCP

42

Configuring Windows 2000 to use DHCP

44

Configuring a Mac computer to use DHCP

45

Configuring a computer for a public IP address

47

Configuring Windows Vista – Public IP address

47

Configuring Windows XP – Public IP address

49

Configuring Windows 2000 – Public IP address

51

Configuring a Macintosh – Public IP address

53

Configuring proxy settings

55

Configuring Internet Explorer to not use a proxy server

55

Configuring Netscape to not use a proxy server

55

Chapter 7: Home networking

57

Wireless network basics

58

Ethernet (wired) network basics

58

Chapter 8: Conformance with standards and directives

61

Operational and safety requirements for Canada

62

Repairs in Canada

62

Electromagnetic interference (EMI)

62

FCC Part 15

62

Canada Class B warning

63

Acronyms used in this Guide

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Hughes HN9000 manual Conformance with standards and directives