Hughes HN9000 manual Error codes

Chapter 2 HN9000 Satellite Modem User Guide – System Control Center

1037577-0001 Rev. A

State code	State name	Explanation	Corrective action
		Operational phase

21	Starting Up in Operation	Modem is starting up in operational
		phase.
22	Downlink Established in	Modem is in operational phase.
	Operational	Downlink has been established; that
		is, beacon is being tracked and
		transmission information packets are
		being received.

Transient – No action is necessary.

Transient – No action is necessary.

23	Waiting for MIPs in	Modem is in operational phase and is	Transient – No action is necessary.
	Operational	waiting for indirect and direct
		management packets.
24	Reconciling Profile in	Modem is in operational phase.	Transient – No action is necessary.
	Operational	Profiles are being distributed to
		various subsystems.

25	Fully Operational (normal	Modem is fully operational.
	operation)
		Error codes
26	Rx Connectivity Down	Rx cable connectivity tests have
		failed.

Steady state – No action is necessary.

Make sure the SAT. IN and SAT. OUT cable connections are finger tight. If the problem persists, call your service provider to verify cabling and pointing.

27	No Beacon	Modem is unable to track beacon.
28	No TIPs	Modem is not receiving transmission
		information packets from satellite.
29	Tx Connectivity Down	Tx cable connectivity tests have failed.

30Too Many Bad Slots Bad slots are transmissions from the modem that are not received by the satellite. State code 30 indicates a percentage of bad slots within the last hour that exceeds a preset value.

Call your service provider to verify cabling and pointing.

Call your service provider to verify cabling and pointing.

Call your service provider to verify cabling and pointing.

Rain or snow can cause this condition. If it continues during clear weather, call your service provider to verify cabling and pointing.

31	ECL Active	Transmitter has been shut down due
		to ECL. ECL measures total
		transmitted power over 30- minute
		periods and turns off the transmitter
		if the total power exceeds a preset
		limit imposed by the FCC.

Transient – No action is necessary.

Because home installations use lower wattage radios, home users are not likely to see this condition.

		Restricted states (NOCC-imposed restrictions)
32	Barred	Modem has been barred from	Call your service provider.

transmitting by the NOCC. Possible reasons for barring include interference isolation, uplink failure, or government order.

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