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Troubleshooting
Specification
Code list
Error codes
Additional safety symbols
Red flag indicator
Wireless network basics
Supported configurations
Have a Technical Problem
Diagnostic utilities link
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Contents
HN9000 Satellite Modem User Guide
Revision record
Copyright 2008 Hughes Network Systems, LLC
Trademarks
Contents
Conformance with standards and directives
Table of Figures
Accessing Local Area Connection Properties Windows XP
Table of Tables
Page
Understanding safety messages
Additional safety symbols
Page
Scope and audience
Page
Click Email Us
Contact Information
Click the HughesNet Customer Care link
Click Chat with Us
Page
Satellite modem overview
HN9000 satellite modem
Supported configurations
Single-host configuration
Satellite modem specifications
Specifications for the HN9000 satellite modem
Power supply information
Power supply specifications for the HN9000 satellite modem
Modem operating position
Computer requirements
Apple Mac 9.0-10.5 excludes
Microsoft Windows Vista Home Basic
Microsoft Windows XP, Professional or Home Edition
Networking requirements
System Control Center
Accessing the System Control Center
Creating a shortcut to the System Control Center
System Control Center home
Text links
System Status links
Help link
System Control Center common features
Diagnostic utilities link
MyHughesNet
Button links
Button links on System Control Center screens
Button Destination Description of destination
Button color Meaning
System Status button
Meaning of System Status button colors
Yellow
Links in left panel
Status and information screens
Red flag indicator
System Status
State codes on status and information screens
Reception Information
System Status
Transmission Information
Information about selected parameters
Terminal Status
Transmission Information
Terminal Status page top part
System Information
System Information page top part
State codes
State codes
Installation Commissioning phase
State code State name Explanation Corrective action
Error codes
Viewing the state codes list
Connectivity Test
Terminal Connectivity Test
HughesNet Tools
Launching HughesNet Tools HughesNet Tools home
Have a Technical Problem
Launching HughesNet Tools
HughesNet Tools home
Support Library
Helpful Tools
Page
LEDs
Front panel LEDs LAN port LEDs
Front panel LEDs
Front panel LED indications
Appearance Satellite modem status Corrective action
LAN port LEDs
On blue
Page
Troubleshooting
Cannot Access the System Control Center
Testing connectivity to the satellite
Click Start Test
Connectivity Test results
Hot cable connector
Checking for viruses and firewall issues
Computer settings
Dhcp
Understanding the modem address and computer address
Private IP addresses
Public IP address
Configuring a computer to use Dhcp
If you dont know the modem’s public IP address…
Multiple public IP addresses
Configuring Windows Vista to use Dhcp
Network connections Windows Vista
Click Properties
Click Start Run
Configuring Windows XP to use Dhcp
Network connections Windows XP
Local Area Connection Properties Windows XP
Configuring Windows 2000 to use Dhcp
Accessing Local Area Connection Properties Windows
Configuring a Mac computer to use Dhcp
Internet Protocol Properties Windows
Mac System Preferences menu
Configuring a computer for a public IP address
Configuring Windows Vista Public IP address
Network connections Windows Vista
Configuring Windows XP Public IP address
Accessing Local Area Connection Properties Windows XP
Configuring Windows 2000 Public IP address
Local Area Connection Properties Dialog Windows
Configuring a Macintosh Public IP address
Select Manually from the configure drop-down menu
Configuring Netscape to not use a proxy server
Configuring proxy settings
Configuring Internet Explorer to not use a proxy server
Select Tools Internet Options
Proxy settings in Netscape Preferences window
Wireless network basics Ethernet wired network basics
Home networking
Wireless network basics
Ethernet wired network basics
Satellite modem in a wired Ethernet home network
Page
Conformance with standards and directives
HN9000 standards compliance
Category Standard
Repairs in Canada
Operational and safety requirements for Canada
Electromagnetic interference EMI
FCC Part
Canada Class B warning
Page
Acronyms used in this Guide
NetBEUI
TCP
Index
Index
Top
Page
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Contents