Chapter
5
Troubleshooting
If you encounter a problem with the satellite modem, refer to the relevant
troubleshootingprocedure or procedures in the sections that follow. If you cannot
correct the problem, contact Hughes Customer Care.
Topics:
•Cannot Access the System
Control Center For support options and contact information, see Contact Information on page
xiii.
•Testing connectivity to the
satellite
Improper settings on the computer connected to the satellite modem can cause
problems. For instructions on conguring a computer to work properly with the
modem see Computer settings on page 37.
•Hot cable connector
•Checking for viruses and firewall
issues
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