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HN9000 Satellite Modem User Guide
Models:
HN9000
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Troubleshooting
Specs
Code list
Error messages
Additional safety symbols
Red flag indicator
Wireless network basics
Supported configurations
Have a Technical Problem
Diagnostic utilities link
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HN9000 Satellite Modem User Guide
1037577-0001
Revision A March 21, 2008
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Contents
HN9000 Satellite Modem User Guide
Copyright 2008 Hughes Network Systems, LLC
Revision record
Trademarks
Contents
Conformance with standards and directives
Table of Figures
Accessing Local Area Connection Properties Windows XP
Table of Tables
Page
Additional safety symbols
Understanding safety messages
Page
Scope and audience
Page
Click the HughesNet Customer Care link
Contact Information
Click Email Us
Click Chat with Us
Page
HN9000 satellite modem
Satellite modem overview
Single-host configuration
Supported configurations
Specifications for the HN9000 satellite modem
Satellite modem specifications
Power supply specifications for the HN9000 satellite modem
Power supply information
Computer requirements
Modem operating position
Microsoft Windows XP, Professional or Home Edition
Microsoft Windows Vista Home Basic
Apple Mac 9.0-10.5 excludes
Networking requirements
System Control Center
Creating a shortcut to the System Control Center
Accessing the System Control Center
Text links
System Control Center home
System Status links
Diagnostic utilities link
System Control Center common features
Help link
MyHughesNet
Button links on System Control Center screens
Button links
Button Destination Description of destination
Meaning of System Status button colors
System Status button
Button color Meaning
Yellow
Status and information screens
Links in left panel
System Status
Red flag indicator
State codes on status and information screens
System Status
Reception Information
Information about selected parameters
Transmission Information
Transmission Information
Terminal Status
Terminal Status page top part
System Information page top part
System Information
State codes
State codes
State code State name Explanation Corrective action
Installation Commissioning phase
Error codes
Connectivity Test
Viewing the state codes list
Terminal Connectivity Test
Launching HughesNet Tools HughesNet Tools home
HughesNet Tools
Launching HughesNet Tools
Have a Technical Problem
HughesNet Tools home
Helpful Tools
Support Library
Page
Front panel LEDs LAN port LEDs
LEDs
Front panel LED indications
Front panel LEDs
Appearance Satellite modem status Corrective action
On blue
LAN port LEDs
Page
Troubleshooting
Testing connectivity to the satellite
Cannot Access the System Control Center
Connectivity Test results
Click Start Test
Checking for viruses and firewall issues
Hot cable connector
Dhcp
Computer settings
Private IP addresses
Understanding the modem address and computer address
Public IP address
If you dont know the modem’s public IP address…
Configuring a computer to use Dhcp
Multiple public IP addresses
Network connections Windows Vista
Configuring Windows Vista to use Dhcp
Click Start Run
Click Properties
Network connections Windows XP
Configuring Windows XP to use Dhcp
Local Area Connection Properties Windows XP
Accessing Local Area Connection Properties Windows
Configuring Windows 2000 to use Dhcp
Internet Protocol Properties Windows
Configuring a Mac computer to use Dhcp
Mac System Preferences menu
Configuring Windows Vista Public IP address
Configuring a computer for a public IP address
Network connections Windows Vista
Configuring Windows XP Public IP address
Accessing Local Area Connection Properties Windows XP
Configuring Windows 2000 Public IP address
Local Area Connection Properties Dialog Windows
Configuring a Macintosh Public IP address
Select Manually from the configure drop-down menu
Configuring Internet Explorer to not use a proxy server
Configuring proxy settings
Configuring Netscape to not use a proxy server
Select Tools Internet Options
Proxy settings in Netscape Preferences window
Home networking
Wireless network basics Ethernet wired network basics
Ethernet wired network basics
Wireless network basics
Satellite modem in a wired Ethernet home network
Page
HN9000 standards compliance
Conformance with standards and directives
Category Standard
Electromagnetic interference EMI
Operational and safety requirements for Canada
Repairs in Canada
FCC Part
Canada Class B warning
Page
NetBEUI
Acronyms used in this Guide
TCP
Index
Index
Top
Page
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Contents