Figure 25: TerminalConnectivity Test page
2. Click Start Test.
Youmay see a screen that asks you to wait while the test is conducted. When the test is completed, the Connectivity
Testresults page appears.
Figure 26: Connectivity Testresults page
If the number of messages sent equals the number of messages received, the test is successful—there is good
connectivity between the remote modem and the satellite.
If the number of messages received is greater than zero but not equal to the number of messages sent, you have
physical connectivity to the satellite, but if this test result persists, you may have an access problem.
Typicallythe delay time (time message is sent until it is received) is approximately 1 second. The screen shows the
minimum, average, and maximum delay times for the test messages in milliseconds. Most important is whether all
messages are received or not.
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Chapter5HN9000 Satellite Modem User Guide –
1037577-0001Rev. A
Troubleshooting