Troubleshooting 
Diagnostic Chart
Your garage door opener is programmed with
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| 1 FLASH | 1 FLASH | The garage door opener | Safety sensors are not | Inspect sensor wires for a disconnected or cut wire(s). If the sending sensor | |
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| will not close and the | installed, connected, or | with the amber LED is NOT lit, check the wire and connections for that sensor. |
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| light(s) will flash | wires may be cut | If sending sensor LED is lit, check the wire connections leading to the receiving |
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| sensor (green LED). Reattach wire or replace wire (22 gauge wire) as needed. If |
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| door using the remote control or the door control. |
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1 FLASH | 2 FLASHES | The garage door opener | Safety sensor wire shorted | Inspect sensor wire for incorrect wiring or a pinched wire. If the sending sensor | |
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| will not close and the | or reversed | (amber LED) is not lit, check the wire leading to and from that sensor. Check |
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| light(s) will flash |
| staple points. If sending sensor LED is lit, check the wire leading to the receiving |
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| sensor (green LED). Reattach wire or replace wire (22 gauge wire) as needed. If |
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| door using the remote control or the door control. |
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1 FLASH | 3 FLASHES | The wires for the door | Inspect door control wires for a short (staple in wire), replace wire (22 gauge | ||
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| will not function | control are shorted or the | wire) as needed. After installing new door control wires, if door control still does |
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| door control is faulty | not operate garage door opener, replace the door control. |
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1 FLASH | 4 FLASHES | The garage door opener | Misaligned or obstructed | Realign the receiving sensor (green LED) by ensuring the LED is steady and not | |
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| will not close the door and | safety sensors | flickering. A flicker of the safety sensor LED indicates a misalignment. Make sure |
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| the light(s) flash |
| nothing is hanging or mounted on the door interrupting the sensor’s path while |
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| closing. Close the garage door using the remote control or the door control. |
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1 FLASH | 5 FLASHES | The garage door opener | Bad logic board | Replace the logic board. | |
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| clicks but no movement |
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| The opener runs | Communication error to | Disconnect all power, remove cover, and locate the travel module. Ensure the |
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| approximately | travel module | wires for travel module are connected, if wires are connected, then replace the |
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| stops and/or reverses |
| travel module. |
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3 FLASHES | 3 FLASHES | The garage door opener is | Battery LED flashing Green, | Replace the logic board. | |
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| idle and the battery LED is | charging circuit stops and |
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| constantly flashing green | starts to drain causing |
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| battery charging status. |
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