Cisco Systems 1300 Series Cisco Technical Support Website, Locating the Product Serial Number

Models: 1300 Series

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Cisco Technical Support Website

Preface

Obtaining Technical Assistance

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,

365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Locating the Product Serial Number

The access point/bridge serial number is located on the bottom of the cabinet (refer to Figure 1).

Figure 1

Location of Access Point/Bridge Serial Number Label

R S E

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SN: AAANNNNXXXX

117062

SN: AAANNNNXXXX

Cisco Aironet 1300 Series Outdoor Access Point/Bridge Hardware Installation Guide

 

OL-5048-02

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Cisco Systems 1300 Series manual Cisco Technical Support Website, Locating the Product Serial Number