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Cisco Systems 1300 Series manual Troubleshooting, Reloading the Access Point/Bridge Image, page

Models: 1300 Series

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Troubleshooting

C H A P T E R 7

Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the access point/bridge. For the most up-to-date, detailed troubleshooting information, refer to the CiscoTechnical Support and Documentation website at the following URL:

http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html

Sections in this chapter include:

•Checking the LEDs, page 7-2

•Power Injector, page 7-5

•Checking Power, page 7-6

•Checking Basic Configuration Settings, page 7-6

•Antenna Alignment, page 7-8

•Resetting the Access Point/Bridge to the Default Configuration, page 7-10

•Reloading the Access Point/Bridge Image, page 7-11

Cisco Aironet 1300 Series Outdoor Access Point/Bridge Hardware Installation Guide

	OL-5048-02	7-1

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Cisco Systems 1300 Series manual Troubleshooting, Checking the LEDs, page Power Injector, page Checking Power, page

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA April800 553-NETS Fax 408 Access Point/Bridge Hardware Installation GuideTurn the television or radio antenna until the interference stops Port Aggregation or Redundancy Bridge Configuration PowerDefinitions of Service Request Severity Key FeaturesUnpacking the Access Point/Bridge All InstallationsSafety Warnings Access Point ConfigurationAdjusting Output Power Level Using VLANsIOS Command Modes Recalling CommandsTroubleshooting Security SettingsPower Injector Default IP Address BehaviorStatement 1030-Equipment Installation Signals and Pinouts E-2Channels Overviewviii Load-Dump Protection F-1Contents OL-5048-02Objectives PrefaceAudience OrganizationConventions Attention Ce symbole d’avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures. Avant d’accéder à cet équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez consulter l’annexe intitulée « Translated Safety Warnings » Traduction des avis de sécurité Related Publications Obtaining DocumentationCisco.com Documentation DVD Documentation FeedbackOrdering Documentation xiiiCisco Product Security Overview Reporting Security Problems in Cisco ProductsObtaining Technical Assistance Emergencies - security-alert@cisco.comCisco Technical Support Website Locating the Product Serial Numberhttp//tools.cisco.com/RPF/register/register.do Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Informationxvii xviii Preface Obtaining Additional Publications and InformationOL-5048-02 Key Features, page Network Configuration Examples, page OverviewC H A P T E R Key Features Integrated Antenna PowerExternal Antenna ConnectorsEthernet Ports EnclosureLEDs Operating Roles Network Configuration Examples Point-to-Point Bridge ConfigurationPort Aggregation or Redundancy Bridge Configuration Access Point Configuration Point-to-Multipoint Bridge ConfigurationFigure 1-6 Point-to-Multipoint Bridge Configuration Figure 1-7 Access Point ConfigurationWorkgroup Bridge Configuration Figure 1-8 Workgroup Bridge ConfigurationFigure 1-9 Workgroup Bridge Configuration 1-10 Chapter 1 Overview Network Configuration ExamplesOL-5048-02 Safety Warnings, page Safety Information, page Installation OverviewUnpacking the Access Point/Bridge, page Before Beginning the Installation, page Installation Summary, pageAll Installations Safety WarningsOutdoor and Vehicle Installations Safety InformationVehicle Bridge Installations FCC Safety Compliance StatementSafety Precautions Typical Outdoor Installation Components Installation GuidelinesUnpacking the Access Point/Bridge Package ContentsSite Surveys Before Beginning the Installation Figure 2-2 Access Point/Bridge Layout Power Injector Indicators and ConnectorsCISCOPOWER Power Module Installation Summary2-10 Seal all external connectors with special weather sealing material 2-112-12 Chapter 2 Installation Overview Installation SummaryOL-5048-02 Aligning the Bridge Antenna Using RSSI LED Indications, page Mounting the Access Point/Bridge, page Mounting Hardware, pageMounting and Alignment Overview LEDs, pageMounting Hardware Mounting the Access Point/BridgeMulti-Function Mount Window MountingMast Bracket Access Point/Bridge BracketMast Type Mast DiameterLEDs Bridge State Install LEDStatus RSSI Level dBm Aligning the Bridge Antenna Using RSSI LED IndicationsEthernet LED Status LEDAligning the Bridge Antenna Using RSSI LED Indications Chapter 3 Mounting and Alignment OverviewOL-5048-02 Using the Web-Browser Interface Management Pages, page Using the Web-Browser InterfaceConnecting Locally to the Ethernet Port, page C H A P T E RUsing the Web-Browser Interface Management Pages Using Action Buttons Button or LinkDescription Password entry fields Using Online HelpCharacter Restrictions in Entry Fields All other entry fieldsConnecting Locally to the Ethernet Port Chapter 4 Using the Web-Browser Interface Connecting Locally to the Ethernet PortOL-5048-02 Resetting the Access Point/Bridge to Default Settings, page Configuring the Access Point/Bridge for the First TimeDefault IP Address Behavior, page Default SSID and Default Role, page Connecting to the Access Point/Bridge Locally, pageDefault IP Address Behavior Resetting the Access Point/Bridge to Default SettingsStep 7 Click Reset to Defaults Before You StartObtaining and Assigning an IP Address Default SSID and Default RoleConnecting to the Access Point/Bridge Locally Using the Power Injector’s Ethernet PortUsing the Power Injector’s Console Port Assigning Basic Settings Figure 5-2 Express Setup Page IP Subnet Mask-Enter the IP subnet mask provided by your network administrator so that the IP address can be recognized on the LAN. If DHCP is enabled, leave this field blank Default Setting Default Settings on the Express Setup PageCisco IOS Release 12.32JA2 or ParameterConfiguring Basic Security Settings Adjusting Output Power LevelPoint/Bridge Output Power” section on page D-4 Enabling the Radio InterfacesChapter 5 Configuring the Access Point/Bridge for the First Time 5-10Configuring Basic Security Settings Figure 5-3 Express Security PageUsing VLANs Understanding Express Security SettingsCisco IOS Software Configuration Guide for Cisco Aironet Access PointsExpress Security Limitations 5-12Security Types on Express Security Setup Page continued Finding the IP Address Using the CLI Using the Express Security Page5-13 Using a Telnet Session to Access the CLI Assigning an IP Address Using the CLIconfigure terminal Step 1 Select Start Programs Accessories TelnetConnecting to the Console Serial Port, page Using the Command-Line InterfaceUsing a Telnet Session to Open the CLI, page IOS Command Modes, page Getting Help, page Abbreviating Commands, pageConnecting to the Console Serial Port Using a Telnet Session to Open the CLI Using Secure Shell to Open the CLIStep 1 Select Start Programs Accessories Telnet the configure IOS Command ModesEnter logout or quit Access MethodUsing no and default Forms of Commands Abbreviating Commandsabbreviated-command-entry? abbreviated-command-entryTabChanging the Command History Buffer Size, page Using Command HistoryRecalling Commands, page Disabling the Command History Feature, page Understanding CLI MessagesRecalling Commands Changing the Command History Buffer SizeDisabling the Command History Feature show historyEnabling and Disabling Editing Features Using Editing FeaturesEditing Commands Through Keystrokes Enabling and Disabling Editing Features, pageDelete or Backspace Editing Command Lines That WrapCtrl-D Ctrl-KSearching and Filtering Output of show and more Commands command begin include exclude regular-expression6-10 Step 1 show interface bvi1 Finding the Access Point/Bridge IP Address Using the CLIDisplay the IP address for the interface BVI 6-11Chapter 6 Using the Command-Line Interface 6-12Finding the Access Point/Bridge IP Address Using the CLI OL-5048-02Checking the LEDs, page Power Injector, page Checking Power, page TroubleshootingChecking Basic Configuration Settings, page Antenna Alignment, page Resetting the Access Point/Bridge to the Default Configuration, pageChecking the LEDs Normal Mode LED IndicationsEthernet InstallStatus RadioBlinking Codes LED Blinking Error CodesFirst SecondPower Injector Power InjectorChecking Basic Configuration Settings Checking PowerDefault IP Address Behavior Default SSID and Radio BehaviorSSID Enabling the Radio InterfaceSecurity Settings Antenna AlignmentRunning the Carrier Busy Test Running the Ping or Link Test Using the CLI Using the Web-Browser Interface7-10 Resetting the Access Point/Bridge to the Default ConfigurationWeb-Browser Interface Reloading the Access Point/Bridge ImageBrowser HTTP Interface 7-117-12 Browser TFTP InterfaceStep 12 Click Option 2 Aironet Wireless Software Display Tables Obtaining the Access Point/Bridge Image FileObtaining the TFTP Server Software http//tftpd32.jounin.net7-14 Chapter 7 Troubleshooting Reloading the Access Point/Bridge ImageOL-5048-02 Statement 1030-Equipment Installation, page A-10 Translated Safety WarningsStatement 1033-SELV-IEC 60950 DC Power Supply, page A-12 Statement 1052-Installing and Grounding the Antenna, page A-15Statement 84-Warning Definition Statement 245B-Explosive Device Proximity Warning Statement 346-RF Exposure Limits Statement 1001-Work During Lightning Activity Statement 1005-Circuit Breaker Statement 1022-Disconnect Device Page Statement 1024-Ground Conductor A-10 Statement 1030-Equipment InstallationA-11 A-12 Statement 1033-SELV-IEC 60950 DC Power SupplyA-13 Statement 1040-Product DisposalA-14 A-15 Statement 1052-Installing and Grounding the AntennaA-16 Appendix A Translated Safety Warnings A-17Statement 1052-Installing and Grounding the Antenna OL-5048-02Appendix A Translated Safety Warnings A-18Statement 1052-Installing and Grounding the Antenna OL-5048-02A P P E N D I X B Declarations of Conformity and Regulatory InformationDepartment of Communications-Canada, page B-3 Declaration of Conformity for RF Exposure, page B-5FCC Certification number ModelsManufacturer Tested To Comply With FCC Standards FOR HOME OR OFFICE USEDepartment of Communications-Canada European Community, Switzerland, Norway, Iceland, and LiechtensteinCanadian Compliance Statement Page Japanese Translation Declaration of Conformity for RF ExposureEnglish Translation 03-5549-6500Chinese Translation English Translation All Access Points and BridgesDeclaration of Conformity Statements for European Union Countries Declaration of Conformity StatementsAppendix B Declarations of Conformity and Regulatory Information A P P E N D I X C Access Point/Bridge SpecificationsAccess Point/Bridge Power Injector and Power ModuleCategory Access Point/Bridge Power Injector and Power ModuleCategory Bridge Operating Range Data Rate Mbps Bridge Antenna ConfigurationOL-5048-02 Appendix C Access Point/Bridge SpecificationsChannels, page D-2 Maximum Power Levels and Antenna Gains, page D-3 Channels and Antenna SettingsA P P E N D I X D OL-5048-02IEEE 802.11g 2.4-GHz Band ChannelsIEEE 802.11g 2.4-GHz Band Maximum Power Levels and Antenna GainsRegulatory Domain OFDMChanging the Access Point/Bridge Output Power Page Appendix D Channels and Antenna Settings Maximum Power Levels and Antenna GainsOL-5048-02 Console Serial Cable Pinouts Overview, page E-2 Signals and Pinouts, page E-2A P P E N D I X E OL-5048-02Overview Signals and PinoutsLoad-Dump Protection for Transportation Vehicles Load-Dump ProtectionA P P E N D I X F Page Numeric G L O S S A R YGL-1 GL-2 A single data message packet sent to all addresses on the same subnetGL-3 The echoes created as a radio signal bounces off of physical objects A single data message packet sent to multiple addressesGL-4 GL-5 GL-6 GlossaryOL-5048-02 IN-1 I N D EIN-2 temperature, operating C-1 terminal emulator 5-4 troubleshooting IN-3unpacking user EXEC mode warnings 2-2, A-1 Web-based interface, common buttons 4-3 weight C-2IN-4 IndexOL-5048-02