Chapter 5 Troubleshooting
Problems After the Router Is Running
Table | Problems During First Startup (continued) | |||
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Symptom |
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No connection to | A | • Check that you are using the correct cable. See Appendix A, | ||
xDSL link. (The CD | • | Wrong cable. | “Specifications.” | |
LED on the front panel |
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is off for a long time.) |
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No connection to | A | • Check that you have connected the ADSL cable properly. See | ||
xDSL link. (The CD | • | Improperly connected | Chapter 4, “Router Installation.” | |
LED on the front panel |
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| cable. | • Check that the ADSL port is connected to the correct port on the | ||
is off for a long time.) |
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| • Check that the connectors at both ends of the cable are securely |
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Problems After the Router Is Running
Table
Table | Problems After the Router Is Running |
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Symptom |
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Problems with Ethernet connection. | A | Perform the following tasks in the order given: | ||||
• | Disconnected cable. | 1. | Check that the connectors at both ends of the | |||
LEDs are off.) |
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| • | Damaged cable. |
| cable are secure. | ||
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| 2. Check whether the cable is physically damaged. | ||
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| If it is damaged, order another cable from | |
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| Cisco Systems, or replace it with a similar cable. | |
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Connection to the broadband or | A | Perform the following tasks in the order given: | ||||
Ethernet line is intermittent or lost. | • | Disconnected cable. | 1. | Check that the connectors at both ends of the | ||
(The WAN FE4 LED or ADSL CD | ||||||
• | Damaged cable. |
| cable are secure. | |||
LED on the front panel is off.) |
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2. Check that the cable is not physically damaged. If | ||||||
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| it is damaged, order another cable from | |
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| Cisco Systems, or replace it with a similar cable. | |
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Connection to the broadband or | Problem with broadband line | Contact your broadband line or WAN service provider | ||||
Ethernet line is intermittent or lost. | or WAN service. | to determine whether there is a problem with the | ||||
(The WAN FE4 LEDor ADSL CD |
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LED on the front panel is off.) |
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Connection to the xDSL line or the | Problem with DSL line or | Contact your DSL line or WAN service provider to | ||||
WAN port is lost. (The WAN FE4 | WAN service. | determine whether there is a problem with the DSL or | ||||
LED and the |
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or |
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off.) |
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Cisco Secure Router 520 Series Hardware Installation Guide
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