Text Part Number OL-23874-01
Americas Headquarters
Page
 N T E N T S
 Manager
 Disabling and Enabling Web Page Access
 Network and Access Port Pinouts C-3
 Installing the Bracket E-8
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 Chapter Description
Overview
Audience
Organization
 Cisco Unified IP Phone 6900 Series
Related Documentation
 Cisco Product Security Overview
 Italic screen font
Document Conventions
Convention Description
Italic font
 An Overview of the Cisco Unified IP Phone
 1shows the main components of the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 6901
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 2shows the main components of the Cisco Unified IP Phone
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 Communications Manager System Guide
Dynamic Host Configuration Protocol chapter
What Networking Protocols are Used?
Networking Protocol Purpose Usage Notes
 701/technologieswhitepaper0900aecd804cd46d
Supporting 802.1X Authentication on Cisco
Unified IP Phones section on page 1-17for
See the LLDP-MED and Cisco Discovery Protocol
 Related Topics
Communications Manager Security Guide
Cisco Unified Communications Manager
System Guide
 Configuring Telephony Features
Feature Overview
 Related Topic
Providing Users with Feature Information
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 Security, refer to the Cisco Unified Communications Manager
Refer to the Troubleshooting Guide for Cisco Unified
Topic Reference
Communications Manager
 Phone section on page 3-10for more information
Overview of Supported Security Features
Feature Description
 Voice Quality Metrics
IP Phones section on page 1-17for more information
 Understanding Security Profiles
 Establishing and Identifying Protected Calls
 Overview
Supporting 802.1X Authentication on Cisco Unified IP Phones
 Required Network Components
 Best Practices-Requirements and Recommendations
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 Purpose For More Information
 Chapter in the Cisco Unified Communications Manager
Communications Manager Administration Guide
Communications Manager Administration
 Installing Cisco Unified IP Phones
 Refer to Cisco Unified IP Phone 6901
User Guide Administration and System Guides
Terminology Differences
 A P T E R
 Cisco Communications Manager Administration Guide
 Providing Power to the Cisco Unified IP Phone
 Power Type Guidelines
Power Guidelines
Power Outage
 Obtaining Additional Information About Power
Understanding Phone Configuration Files
 Purpose Related Topics
Understanding the Phone Startup Process
 Obtaining an IP Address
 Method Address?
Adding Phones with Auto-Registration
 Adding Phones with Auto-Registration and Taps
 Procedure
Adding Phones Using the BAT Phone Template
 Converting a New Phone from Sccp to SIP
Using Cisco Unified IP Phones with Different Protocols
 Deploying a Phone in an Sccp and SIP Environment
Determining the MAC Address for a Cisco Unified IP Phone
 Network Requirements
Before You Begin
 Network and Access Ports
Cisco Unified Communications Manager Configuration
 Speakerphone Cisco Unified IP Phone 6911 Only
Handset
 See the Network and Access Ports section on
Installing the Cisco Unified IP Phone
 Cisco Unified IP Phone 6901 Cable Connections
 Cisco Unified IP Phone 6911 Cable Connections
 3illustrates the footstand on the Cisco Unified IP Phone
Footstand
 Lower Viewing Angle
Higher Viewing Angle
 Verifying the Phone Startup Process
Configuring Startup Network Settings
Mounting the Phone to the Wall
 Before You Begin
Configuring Security on the Cisco Unified IP Phone
 Option Description
Configuring Settings on the Cisco Unified IP Phone
Phone Settings Options
 Accessing the IVR and Configuring Your Phone Setting
Accessing the Phone Configuration Settings
 Action IVR Code Navigating Notes
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 Configuring Features, Templates, Services, and Users
 Unified Communications Manager
Feature Description Configuration Reference
Features and Services Guide, Barge
System Guide, Cisco Unified IP Phones
 Administration Guide, Directory
Features and Services Guide Barge
Unified Communications Manager Features
Services Guide
 Communications Manager Features
Forward Maximum Hop Count service parameter
Manager Features and Services Guide
Features and Services Guide,Barge
 Conference Bridges chapter
Codes and Forced Authorization Codes
Point Configuration chapter in the Cisco
 System Guide, Voice Mail Connectivity
Number/Pattern Configuration chapter
Administration Guide, Message Waiting
Configuration chapter
 Phone Configuration chapter
Services Guide, Monitoring
Administration Guide, Cisco Unified IP
 Adding Users to Cisco Unified Communications Manager
Administration Guide, Time Period
Administration Guide, Date/Time Group
Administration Guide, Cisco Voice-Mail
 Unified Communications Manager System Guide
Giving Users Access to the User Options Web Pages
Managing the User Options Web Pages
 Click Save Selected/Changes
 Specifying Options that Appear on the User Options Web Pages
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 Monitoring the Cisco Unified IP Phone Remotely
 Http//IPaddress
Accessing the Web Page for a Phone
 Device Information
Disabling and Enabling Web Page Access
 UDI
Network Setup
 Description
 Vlan
 Network Statistics
 Table below
 Device Logs
 Cations Manager Database section on
Status Messages
Message Description Possible Explanation and Action
Adding Phones to the Cisco Unified Communi
 Message Description Possible Explanation and Action
 Message Description Possible Explanation and Action
 Streaming Statistics
 Streaming Statistics Area Items
 Configuring Settings on the Cisco Unified IP Phone chapter
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 Resolving Startup Problems
Troubleshooting and Maintenance
 Troubleshooting and Maintenance Resolving Startup Problems
 Identifying Error Messages
 Cisco CallManager and Tftp Services Are Not Running
 Symptom Cisco Unified IP Phone Unable to Obtain IP Address
 Identifying Intermittent Network Outages
Cisco Unified IP Phone Resets Unexpectedly
Verifying Dhcp Settings
Verifying the Physical Connection
 Eliminating DNS or Other Connectivity Errors
Checking Static IP Address Settings
Verifying the Voice Vlan Configuration
Verifying that the Phones Have Not Been Intentionally Reset
 Summary Explanation
General Troubleshooting Tips
Checking Power Connection
 Halfduxcollisionexceedthreshold
Phone Configuration Settings section on page 4-2for details
 Performing a Basic Reset, Performing a Factory Reset,
Resetting or Restoring the Cisco Unified IP Phone
Performing a Basic Reset
Performing a Factory Reset
 Monitoring the Voice Quality of Calls
Using Voice Quality Metrics
 Metric Change Condition
Troubleshooting Tips
 Cleaning the Cisco Unified IP Phone
Where to Go for More Troubleshooting Information
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 Providing Information to Users Via a Website
 How Users Access a Voice Messaging System
How Users Configure Phone Features
 Supporting International Users
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 Specification Value or Range
Physical and Operating Environment Specifications
 Cable Specifications
 Pin Number Function
Network and Access Port Pinouts
Network Port Connector
Access Port Connector
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 Example User Information for These Procedures
Basic Phone Administration Steps
 Adding a User From an External Ldap Directory
Proceed to Configuring the Phone section on page D-3
 Proceed to the section Configuring the Phone, page D-3
Configuring the Phone
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 Click Device Associations
Performing Final End User Configuration Steps
 Click Save
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 Installing a Wall Mount for the Cisco Unified IP Phone
 Before You Begin
Figure E-2 Preparing the Handset Hookswitch
 Network Port on the Phone RJ45 Connector
Installing the Phone on Wall Mount Plate
 Figure E-4 RJ45 Connector in the Wall Mount Jack
 Figure E-5 Mounting Holes
 Firmly slide the IP phone down into place Figure E-6
 Phone bracket
 Installing the Bracket
 Figure E-8 Mounting the Wall Bracket
 Figure E-9 Attaching the Phone Bracket
 Figure E-10 Preparing the Handset Hookswitch
 Figure E-11 Attaching the Cables
 Figure E-12 Attaching the Phone to the Wall Bracket
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 ADA Non-Lockable Wall Mount Kit for 6900 Series
Cisco Unified IP Phone Non-Lockable Wall Mount
 Package includes these items
Components
 Install Non-Lockable Wall Mount Kit for Phone
 Figure F-4 Mount the Wall Bracket
 Figure F-5 Attach Phone Bracket
 Proceed to Before You Begin, page E-2
Remove Phone from Non-Lockable Wall Mount
 Figure F-7
 Figure F-8
 Protocol
Features
 Protocol Features
 Sccp SIP
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 Numerics
 IN-2
 IN-3
 IN-4
 IN-5
 IN-6
 IN-7
 IN-8