Chapter 6 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

Table 6-6

Status Messages on the Cisco Unified IP Phone 6900 Series Phones (continued)

 

 

 

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

 

 

 

DHCP timeout

 

DHCP server did not respond.

Network is busy—The errors should resolve

 

 

 

 

themselves when the network load reduces.

 

 

 

 

No network connectivity between the DHCP

 

 

 

 

server and the phone—Verify the network con-

 

 

 

 

nections.

 

 

 

 

DHCP server is down—Check the DHCP server

 

 

 

 

configuration.

 

 

 

 

Errors persist—Consider assigning a static IP

 

 

 

 

address.

 

 

 

 

 

 

 

DNS timeout

 

DNS server did not respond.

Network is busy—The errors should resolve

 

 

 

 

themselves when the network load reduces.

 

 

 

 

No network connectivity between the DNS server

 

 

 

 

and the phone—Verify the network connections.

 

 

 

 

DNS server is down—Check the DNS server

 

 

 

 

configuration.

 

 

 

 

 

 

DNS unknown host

DNS could not resolve the name of the

Verify that the host names of the TFTP server or

 

 

 

TFTP server or Cisco Unified Communi-

Cisco Unified Communications Manager are

 

 

 

cations Manager.

configured properly in DNS.

 

 

 

 

Consider using IP addresses rather than host

 

 

 

 

names.

 

 

 

 

 

 

 

Duplicate IP

 

Another device is using the IP address

If the phone has a static IP address, verify that

 

 

 

assigned to the phone.

you have not assigned a duplicate IP address.

 

 

 

 

If you are using DHCP, check the DHCP server

 

 

 

 

configuration.

 

 

 

 

 

 

Error update locale

One or more localization files could not

From Cisco Unified Operating System Administra-

 

 

 

be found in the TFTPPath directory or

tion, check that the following files are located within

 

 

 

were not valid. The locale was not

subdirectories in the TFTP File Management:

 

 

 

changed.

Located in subdirectory with the same name as

 

 

 

 

 

 

 

 

network locale:

 

 

 

 

tones.xml

 

 

 

 

Located in subdirectory with the same name as

 

 

 

 

user locale:

 

 

 

 

glyphs.xml

 

 

 

 

dictionary.xml

 

 

 

 

kate.xml

 

 

 

 

 

 

 

File not found

 

The phone cannot locate, on the TFTP

From Cisco Unified Operating System Administra-

 

 

 

server, the phone load file that is

tion, make sure that the phone load file is on the TFTP

 

 

 

specified in the phone configuration file.

server, and that the entry in the configuration file is

 

 

 

 

correct.

 

 

 

 

 

 

 

 

 

 

IP address released

The phone has been configured to release

The phone remains idle until it is power cycled or you

 

 

 

its IP address.

reset the DHCP address.

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-23874-01

 

 

 

 

 

6-11

 

 

 

 

 

 

 

 

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Cisco Systems 6901 manual Message Description Possible Explanation and Action

6901 specifications

Cisco Systems 6901 is a versatile, compact, and powerful router designed to meet the networking needs of small to medium-sized businesses, as well as enterprise branch offices. This model is part of Cisco's ISR (Integrated Services Router) portfolio, which is known for its capability to integrate multiple services into a single platform, ensuring high efficiency and cost-effectiveness.

One of the main features of the Cisco 6901 is its ability to support advanced routing protocols, including RIP, EIGRP, OSPF, and BGP. This versatility allows for seamless integration into various network architectures, facilitating efficient communication and data transfer across multiple locations. The device is also built to handle high-bandwidth applications, making it an ideal choice for businesses that rely on robust network performance.

In terms of connectivity, Cisco 6901 offers multiple Ethernet ports, supporting both 10/100/1000 Mbps speeds. This ensures that users can connect a variety of devices, ranging from office computers to network printers, all while maintaining optimal network performance. Additionally, the router supports both LAN and WAN interfaces, providing flexibility in deployment options.

Security is a crucial aspect of networking, and the Cisco 6901 does not disappoint in this regard. It comes equipped with advanced security features, including firewall capabilities, intrusion prevention, and VPN support. These features ensure that sensitive business data is protected from unauthorized access, while also providing secure remote access for employees.

Another essential characteristic of the Cisco 6901 is its support for various multimedia applications. The router comes with Quality of Service (QoS) features that prioritize voice, video, and data traffic, ensuring high-quality performance for applications such as VoIP and video conferencing. This is particularly valuable in today's business landscape, where effective communication is critical for success.

The Cisco 6901 is also designed for ease of management and configuration. It features a user-friendly interface that simplifies the setup process, along with comprehensive monitoring tools that enable administrators to keep an eye on network performance and address any issues proactively.

In summary, the Cisco Systems 6901 is a powerful, feature-rich router that combines advanced routing capabilities with robust security measures and multimedia support. Its flexibility, ease of management, and comprehensive service integration make it an excellent choice for businesses seeking to enhance their networking infrastructure. With the Cisco 6901, organizations can achieve efficient communication, secure data exchange, and high-performance network operations, positioning themselves well for future growth.