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Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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Chapter 6 Monitoring the Cisco Unified IP Phone Remotely
Streaming Statistics
Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A
phone streams information when it is on a a call or running a service that sends or receives audio or data.
The streaming statistics areas on a phone’s web page provide information about the streams. Cisco
Unified IP Phone 6900 Series phones use only Stream 1.
To display a Streaming Statistics area, access the web page for the phone as described in the “Accessing
the Web Page for a Phone” section on page 6-2, and then click the Stream 1 hyperlink.
Table 6-7 describes the items in the Streaming Statistics areas.
TFTP server not autho-
rized The specified TFTP server could not be
found in the phone’s CTL.
• The DHCP server has the wrong configuration
file for the TFTP server. In this case, update the
TFTP server configuration to specify the correct
TFTP server. The CTL file was made and then the
TFTP server address changed. In this case, regen-
erate the CTL file.
• If the phone is using a static IP address, the phone
may be configured with the wrong TFTP server
address. In this case, enter the correct TFTP
server address in the Network Configuration
menu on the phone.
• If the TFTP server address is correct, there may
be a problem with the CTL file. In this case, run
the CTL client and update the CTL file, making
sure that the proper TFTP servers are included in
this file.
TFTP timeout TFTP server did not respond. • Network is busy—The errors should resolve
themselves when the network load reduces.
• No network connectivity between the TFTP
server and the phone—Verify the network con-
nections.
• TFTP server is down—Check the TFTP server
configuration.
Timed Out Supplicant attempted 802.1X transaction
but timed out to due the absence of an au-
thenticator.
Authentication typically times out if 802.1X is not
configured on the switch.
Vers io n er ror The name of the phone load file is incor-
rect. Make sure that the phone load file has the correct
name.
XmlDefault.cnf.xml, or
.cnf.xml corresponding to
the phone device name
Name of the configuration file. None. This is an informational message indicating the
name of the configuration file for the phone.
Table 6-6 Status Messages on the Cisco Unified IP Phone 6900 Series Phones (continued)
Message Description Possible Explanation and Action