Chapter 6 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

Table 6-6

Status Messages on the Cisco Unified IP Phone 6900 Series Phones (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

Load ID incorrect

Load ID of the software file is of the

Check the load ID assigned to the phone (from Cisco

 

 

wrong type.

Unified Communications Manager, choose Device >

 

 

 

Phone). Verify that the load ID is entered correctly.

 

 

 

Load rejected HC

The application that was downloaded is

Occurs if you were attempting to install a version of

 

 

not compatible with the phone’s

software on this phone that did not support hardware

 

 

hardware.

changes on this newer phone.

 

 

 

Check the load ID assigned to the phone (from Cisco

 

 

 

Unified Communications Manager, choose Device >

 

 

 

Phone). Re-enter the load displayed on the phone.

 

 

 

No default router

DHCP or static configuration did not

If the phone has a static IP address, verify that the

 

 

specify a default router.

default router has been configured.

 

 

 

If you are using DHCP, the DHCP server has not

 

 

 

provided a default router. Check the DHCP

 

 

 

server configuration.

 

 

 

No DNS server IP

A name was specified but DHCP or static

If the phone has a static IP address, verify that the

 

 

IP configuration did not specify a DNS

DNS server has been configured.

 

 

server address.

If you are using DHCP, the DHCP server has not

 

 

 

 

 

 

provided a DNS server. Check the DHCP server

 

 

 

configuration.

 

 

 

TFTP access error

TFTP server is pointing to a directory

If you are using DHCP, verify that the DHCP

 

 

that does not exist.

server is pointing to the correct TFTP server.

 

 

 

If you are using static IP addresses, check the

 

 

 

TFTP server configuration.

 

 

 

 

TFTP error

 

The phone does not recognize an error

Contact the Cisco TAC.

 

 

code provided by the TFTP server.

 

 

 

 

TFTP file not found

The requested load file (.bin) was not

Check the load ID assigned to the phone (from Cisco

 

 

found in the TFTPPath directory.

Unified Communications Manager, choose Device >

 

 

 

Phone). Verify that the TFTPPath directory contains

 

 

 

a .bin file with this load ID as the name.

 

 

 

 

 

Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

6-12

OL-23874-01

Page 86
Image 86
Cisco Systems 6901 manual Message Description Possible Explanation and Action

6901 specifications

Cisco Systems 6901 is a versatile, compact, and powerful router designed to meet the networking needs of small to medium-sized businesses, as well as enterprise branch offices. This model is part of Cisco's ISR (Integrated Services Router) portfolio, which is known for its capability to integrate multiple services into a single platform, ensuring high efficiency and cost-effectiveness.

One of the main features of the Cisco 6901 is its ability to support advanced routing protocols, including RIP, EIGRP, OSPF, and BGP. This versatility allows for seamless integration into various network architectures, facilitating efficient communication and data transfer across multiple locations. The device is also built to handle high-bandwidth applications, making it an ideal choice for businesses that rely on robust network performance.

In terms of connectivity, Cisco 6901 offers multiple Ethernet ports, supporting both 10/100/1000 Mbps speeds. This ensures that users can connect a variety of devices, ranging from office computers to network printers, all while maintaining optimal network performance. Additionally, the router supports both LAN and WAN interfaces, providing flexibility in deployment options.

Security is a crucial aspect of networking, and the Cisco 6901 does not disappoint in this regard. It comes equipped with advanced security features, including firewall capabilities, intrusion prevention, and VPN support. These features ensure that sensitive business data is protected from unauthorized access, while also providing secure remote access for employees.

Another essential characteristic of the Cisco 6901 is its support for various multimedia applications. The router comes with Quality of Service (QoS) features that prioritize voice, video, and data traffic, ensuring high-quality performance for applications such as VoIP and video conferencing. This is particularly valuable in today's business landscape, where effective communication is critical for success.

The Cisco 6901 is also designed for ease of management and configuration. It features a user-friendly interface that simplifies the setup process, along with comprehensive monitoring tools that enable administrators to keep an eye on network performance and address any issues proactively.

In summary, the Cisco Systems 6901 is a powerful, feature-rich router that combines advanced routing capabilities with robust security measures and multimedia support. Its flexibility, ease of management, and comprehensive service integration make it an excellent choice for businesses seeking to enhance their networking infrastructure. With the Cisco 6901, organizations can achieve efficient communication, secure data exchange, and high-performance network operations, positioning themselves well for future growth.