Text Part Number OL-23874-01
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Page
 N T E N T S
 Manager
 Disabling and Enabling Web Page Access
 Network and Access Port Pinouts C-3
 Installing the Bracket E-8
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 Audience
Overview
Organization
Chapter Description
 Cisco Unified IP Phone 6900 Series
Related Documentation
 Cisco Product Security Overview
 Convention Description
Document Conventions
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 An Overview of the Cisco Unified IP Phone
 1shows the main components of the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 6901
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 2shows the main components of the Cisco Unified IP Phone
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 What Networking Protocols are Used?
Dynamic Host Configuration Protocol chapter
Networking Protocol Purpose Usage Notes
Communications Manager System Guide
 Unified IP Phones section on page 1-17for
Supporting 802.1X Authentication on Cisco
See the LLDP-MED and Cisco Discovery Protocol
701/technologieswhitepaper0900aecd804cd46d
 Cisco Unified Communications Manager
Communications Manager Security Guide
System Guide
Related Topics
 Configuring Telephony Features
Feature Overview
 Related Topic
Providing Users with Feature Information
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 Topic Reference
Refer to the Troubleshooting Guide for Cisco Unified
Communications Manager
Security, refer to the Cisco Unified Communications Manager
 Feature Description
Overview of Supported Security Features
Phone section on page 3-10for more information
 Voice Quality Metrics
IP Phones section on page 1-17for more information
 Understanding Security Profiles
 Establishing and Identifying Protected Calls
 Overview
Supporting 802.1X Authentication on Cisco Unified IP Phones
 Required Network Components
 Best Practices-Requirements and Recommendations
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 Purpose For More Information
 Communications Manager Administration
Communications Manager Administration Guide
Chapter in the Cisco Unified Communications Manager
 Installing Cisco Unified IP Phones
 Terminology Differences
User Guide Administration and System Guides
Refer to Cisco Unified IP Phone 6901
 A P T E R
 Cisco Communications Manager Administration Guide
 Providing Power to the Cisco Unified IP Phone
 Power Outage
Power Guidelines
Power Type Guidelines
 Obtaining Additional Information About Power
Understanding Phone Configuration Files
 Purpose Related Topics
Understanding the Phone Startup Process
 Obtaining an IP Address
 Method Address?
Adding Phones with Auto-Registration
 Adding Phones with Auto-Registration and Taps
 Procedure
Adding Phones Using the BAT Phone Template
 Converting a New Phone from Sccp to SIP
Using Cisco Unified IP Phones with Different Protocols
 Deploying a Phone in an Sccp and SIP Environment
Determining the MAC Address for a Cisco Unified IP Phone
 Network Requirements
Before You Begin
 Network and Access Ports
Cisco Unified Communications Manager Configuration
 Speakerphone Cisco Unified IP Phone 6911 Only
Handset
 See the Network and Access Ports section on
Installing the Cisco Unified IP Phone
 Cisco Unified IP Phone 6901 Cable Connections
 Cisco Unified IP Phone 6911 Cable Connections
 3illustrates the footstand on the Cisco Unified IP Phone
Footstand
 Lower Viewing Angle
Higher Viewing Angle
 Mounting the Phone to the Wall
Configuring Startup Network Settings
Verifying the Phone Startup Process
 Before You Begin
Configuring Security on the Cisco Unified IP Phone
 Phone Settings Options
Configuring Settings on the Cisco Unified IP Phone
Option Description
 Accessing the IVR and Configuring Your Phone Setting
Accessing the Phone Configuration Settings
 Action IVR Code Navigating Notes
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 Configuring Features, Templates, Services, and Users
 Features and Services Guide, Barge
Feature Description Configuration Reference
System Guide, Cisco Unified IP Phones
Unified Communications Manager
 Unified Communications Manager Features
Features and Services Guide Barge
Services Guide
Administration Guide, Directory
 Manager Features and Services Guide
Forward Maximum Hop Count service parameter
Features and Services Guide,Barge
Communications Manager Features
 Point Configuration chapter in the Cisco
Codes and Forced Authorization Codes
Conference Bridges chapter
 Administration Guide, Message Waiting
Number/Pattern Configuration chapter
Configuration chapter
System Guide, Voice Mail Connectivity
 Administration Guide, Cisco Unified IP
Services Guide, Monitoring
Phone Configuration chapter
 Administration Guide, Date/Time Group
Administration Guide, Time Period
Administration Guide, Cisco Voice-Mail
Adding Users to Cisco Unified Communications Manager
 Managing the User Options Web Pages
Giving Users Access to the User Options Web Pages
Unified Communications Manager System Guide
 Click Save Selected/Changes
 Specifying Options that Appear on the User Options Web Pages
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 Monitoring the Cisco Unified IP Phone Remotely
 Http//IPaddress
Accessing the Web Page for a Phone
 Device Information
Disabling and Enabling Web Page Access
 UDI
Network Setup
 Description
 Vlan
 Network Statistics
 Table below
 Device Logs
 Message Description Possible Explanation and Action
Status Messages
Adding Phones to the Cisco Unified Communi
Cations Manager Database section on
 Message Description Possible Explanation and Action
 Message Description Possible Explanation and Action
 Streaming Statistics
 Streaming Statistics Area Items
 Configuring Settings on the Cisco Unified IP Phone chapter
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 Resolving Startup Problems
Troubleshooting and Maintenance
 Troubleshooting and Maintenance Resolving Startup Problems
 Identifying Error Messages
 Cisco CallManager and Tftp Services Are Not Running
 Symptom Cisco Unified IP Phone Unable to Obtain IP Address
 Verifying Dhcp Settings
Cisco Unified IP Phone Resets Unexpectedly
Verifying the Physical Connection
Identifying Intermittent Network Outages
 Verifying the Voice Vlan Configuration
Checking Static IP Address Settings
Verifying that the Phones Have Not Been Intentionally Reset
Eliminating DNS or Other Connectivity Errors
 Checking Power Connection
General Troubleshooting Tips
Summary Explanation
 Halfduxcollisionexceedthreshold
Phone Configuration Settings section on page 4-2for details
 Performing a Basic Reset
Resetting or Restoring the Cisco Unified IP Phone
Performing a Factory Reset
Performing a Basic Reset, Performing a Factory Reset,
 Monitoring the Voice Quality of Calls
Using Voice Quality Metrics
 Metric Change Condition
Troubleshooting Tips
 Cleaning the Cisco Unified IP Phone
Where to Go for More Troubleshooting Information
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 Providing Information to Users Via a Website
 How Users Access a Voice Messaging System
How Users Configure Phone Features
 Supporting International Users
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 Specification Value or Range
Physical and Operating Environment Specifications
 Cable Specifications
 Network Port Connector
Network and Access Port Pinouts
Access Port Connector
Pin Number Function
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 Example User Information for These Procedures
Basic Phone Administration Steps
 Adding a User From an External Ldap Directory
Proceed to Configuring the Phone section on page D-3
 Proceed to the section Configuring the Phone, page D-3
Configuring the Phone
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 Click Device Associations
Performing Final End User Configuration Steps
 Click Save
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 Installing a Wall Mount for the Cisco Unified IP Phone
 Before You Begin
Figure E-2 Preparing the Handset Hookswitch
 Network Port on the Phone RJ45 Connector
Installing the Phone on Wall Mount Plate
 Figure E-4 RJ45 Connector in the Wall Mount Jack
 Figure E-5 Mounting Holes
 Firmly slide the IP phone down into place Figure E-6
 Phone bracket
 Installing the Bracket
 Figure E-8 Mounting the Wall Bracket
 Figure E-9 Attaching the Phone Bracket
 Figure E-10 Preparing the Handset Hookswitch
 Figure E-11 Attaching the Cables
 Figure E-12 Attaching the Phone to the Wall Bracket
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 ADA Non-Lockable Wall Mount Kit for 6900 Series
Cisco Unified IP Phone Non-Lockable Wall Mount
 Package includes these items
Components
 Install Non-Lockable Wall Mount Kit for Phone
 Figure F-4 Mount the Wall Bracket
 Figure F-5 Attach Phone Bracket
 Proceed to Before You Begin, page E-2
Remove Phone from Non-Lockable Wall Mount
 Figure F-7
 Figure F-8
 Protocol
Features
 Protocol Features
 Sccp SIP
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 Numerics
 IN-2
 IN-3
 IN-4
 IN-5
 IN-6
 IN-7
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