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Text Part Number OL-23874-01
Page
 N T E N T S
 Manager
 Disabling and Enabling Web Page Access
 Network and Access Port Pinouts C-3
 Installing the Bracket E-8
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 Organization
Overview
Audience
Chapter Description
 Related Documentation
Cisco Unified IP Phone 6900 Series
 Cisco Product Security Overview
 Italic font
Document Conventions
Convention Description
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 An Overview of the Cisco Unified IP Phone
 Understanding the Cisco Unified IP Phone 6901
1shows the main components of the Cisco Unified IP Phone
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 2shows the main components of the Cisco Unified IP Phone
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 Networking Protocol Purpose Usage Notes
Dynamic Host Configuration Protocol chapter
What Networking Protocols are Used?
Communications Manager System Guide
 See the LLDP-MED and Cisco Discovery Protocol
Supporting 802.1X Authentication on Cisco
Unified IP Phones section on page 1-17for
701/technologieswhitepaper0900aecd804cd46d
 System Guide
Communications Manager Security Guide
Cisco Unified Communications Manager
Related Topics
 Feature Overview
Configuring Telephony Features
 Providing Users with Feature Information
Related Topic
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 Communications Manager
Refer to the Troubleshooting Guide for Cisco Unified
Topic Reference
Security, refer to the Cisco Unified Communications Manager
 Phone section on page 3-10for more information
Overview of Supported Security Features
Feature Description
 IP Phones section on page 1-17for more information
Voice Quality Metrics
 Understanding Security Profiles
 Establishing and Identifying Protected Calls
 Supporting 802.1X Authentication on Cisco Unified IP Phones
Overview
 Required Network Components
 Best Practices-Requirements and Recommendations
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 Purpose For More Information
 Chapter in the Cisco Unified Communications Manager
Communications Manager Administration Guide
Communications Manager Administration
 Installing Cisco Unified IP Phones
 Refer to Cisco Unified IP Phone 6901
User Guide Administration and System Guides
Terminology Differences
 A P T E R
 Cisco Communications Manager Administration Guide
 Providing Power to the Cisco Unified IP Phone
 Power Type Guidelines
Power Guidelines
Power Outage
 Understanding Phone Configuration Files
Obtaining Additional Information About Power
 Understanding the Phone Startup Process
Purpose Related Topics
 Obtaining an IP Address
 Adding Phones with Auto-Registration
Method Address?
 Adding Phones with Auto-Registration and Taps
 Adding Phones Using the BAT Phone Template
Procedure
 Using Cisco Unified IP Phones with Different Protocols
Converting a New Phone from Sccp to SIP
 Determining the MAC Address for a Cisco Unified IP Phone
Deploying a Phone in an Sccp and SIP Environment
 Before You Begin
Network Requirements
 Cisco Unified Communications Manager Configuration
Network and Access Ports
 Handset
Speakerphone Cisco Unified IP Phone 6911 Only
 Installing the Cisco Unified IP Phone
See the Network and Access Ports section on
 Cisco Unified IP Phone 6901 Cable Connections
 Cisco Unified IP Phone 6911 Cable Connections
 Footstand
3illustrates the footstand on the Cisco Unified IP Phone
 Higher Viewing Angle
Lower Viewing Angle
 Verifying the Phone Startup Process
Configuring Startup Network Settings
Mounting the Phone to the Wall
 Configuring Security on the Cisco Unified IP Phone
Before You Begin
 Option Description
Configuring Settings on the Cisco Unified IP Phone
Phone Settings Options
 Accessing the Phone Configuration Settings
Accessing the IVR and Configuring Your Phone Setting
 Action IVR Code Navigating Notes
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 Configuring Features, Templates, Services, and Users
 System Guide, Cisco Unified IP Phones
Feature Description Configuration Reference
Features and Services Guide, Barge
Unified Communications Manager
 Services Guide
Features and Services Guide Barge
Unified Communications Manager Features
Administration Guide, Directory
 Features and Services Guide,Barge
Forward Maximum Hop Count service parameter
Manager Features and Services Guide
Communications Manager Features
 Conference Bridges chapter
Codes and Forced Authorization Codes
Point Configuration chapter in the Cisco
 Configuration chapter
Number/Pattern Configuration chapter
Administration Guide, Message Waiting
System Guide, Voice Mail Connectivity
 Phone Configuration chapter
Services Guide, Monitoring
Administration Guide, Cisco Unified IP
 Administration Guide, Cisco Voice-Mail
Administration Guide, Time Period
Administration Guide, Date/Time Group
Adding Users to Cisco Unified Communications Manager
 Unified Communications Manager System Guide
Giving Users Access to the User Options Web Pages
Managing the User Options Web Pages
 Click Save Selected/Changes
 Specifying Options that Appear on the User Options Web Pages
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 Monitoring the Cisco Unified IP Phone Remotely
 Accessing the Web Page for a Phone
Http//IPaddress
 Disabling and Enabling Web Page Access
Device Information
 Network Setup
UDI
 Description
 Vlan
 Network Statistics
 Table below
 Device Logs
 Adding Phones to the Cisco Unified Communi
Status Messages
Message Description Possible Explanation and Action
Cations Manager Database section on
 Message Description Possible Explanation and Action
 Message Description Possible Explanation and Action
 Streaming Statistics
 Streaming Statistics Area Items
 Configuring Settings on the Cisco Unified IP Phone chapter
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 Troubleshooting and Maintenance
Resolving Startup Problems
 Troubleshooting and Maintenance Resolving Startup Problems
 Identifying Error Messages
 Cisco CallManager and Tftp Services Are Not Running
 Symptom Cisco Unified IP Phone Unable to Obtain IP Address
 Verifying the Physical Connection
Cisco Unified IP Phone Resets Unexpectedly
Verifying Dhcp Settings
Identifying Intermittent Network Outages
 Verifying that the Phones Have Not Been Intentionally Reset
Checking Static IP Address Settings
Verifying the Voice Vlan Configuration
Eliminating DNS or Other Connectivity Errors
 Summary Explanation
General Troubleshooting Tips
Checking Power Connection
 Phone Configuration Settings section on page 4-2for details
Halfduxcollisionexceedthreshold
 Performing a Factory Reset
Resetting or Restoring the Cisco Unified IP Phone
Performing a Basic Reset
Performing a Basic Reset, Performing a Factory Reset,
 Using Voice Quality Metrics
Monitoring the Voice Quality of Calls
 Troubleshooting Tips
Metric Change Condition
 Where to Go for More Troubleshooting Information
Cleaning the Cisco Unified IP Phone
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 Providing Information to Users Via a Website
 How Users Configure Phone Features
How Users Access a Voice Messaging System
 Supporting International Users
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 Physical and Operating Environment Specifications
Specification Value or Range
 Cable Specifications
 Access Port Connector
Network and Access Port Pinouts
Network Port Connector
Pin Number Function
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 Basic Phone Administration Steps
Example User Information for These Procedures
 Proceed to Configuring the Phone section on page D-3
Adding a User From an External Ldap Directory
 Configuring the Phone
Proceed to the section Configuring the Phone, page D-3
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 Performing Final End User Configuration Steps
Click Device Associations
 Click Save
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 Installing a Wall Mount for the Cisco Unified IP Phone
 Figure E-2 Preparing the Handset Hookswitch
Before You Begin
 Installing the Phone on Wall Mount Plate
Network Port on the Phone RJ45 Connector
 Figure E-4 RJ45 Connector in the Wall Mount Jack
 Figure E-5 Mounting Holes
 Firmly slide the IP phone down into place Figure E-6
 Phone bracket
 Installing the Bracket
 Figure E-8 Mounting the Wall Bracket
 Figure E-9 Attaching the Phone Bracket
 Figure E-10 Preparing the Handset Hookswitch
 Figure E-11 Attaching the Cables
 Figure E-12 Attaching the Phone to the Wall Bracket
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 Cisco Unified IP Phone Non-Lockable Wall Mount
ADA Non-Lockable Wall Mount Kit for 6900 Series
 Components
Package includes these items
 Install Non-Lockable Wall Mount Kit for Phone
 Figure F-4 Mount the Wall Bracket
 Figure F-5 Attach Phone Bracket
 Remove Phone from Non-Lockable Wall Mount
Proceed to Before You Begin, page E-2
 Figure F-7
 Figure F-8
 Features
Protocol
 Protocol Features
 Sccp SIP
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 Numerics
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 IN-5
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