Chapter 6 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

•Core Dumps—Includes hyperlinks to individual dump files. The core dump files include data from a phone crash.

•Status Messages—Displays up to the 30 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the Web page of the phone. Table 6-6describes the status messages that may be displayed.

•Debug Display—Displays debug messages that might be useful to the Cisco Technical Assistance Center (TAC) if you require assistance with troubleshooting.

Status Messages

The Status Messages web page displays up to 30 of the most recent status messages that the phone has generated since it was last powered up. You can access the Status Messages web page even if the phone is not running. Table 6-6describes the status messages. This table also includes possible explanations and actions to troubleshoot errors.

Table 6-6

Status Messages on the Cisco Unified IP Phone 6900 Series Phones

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

CFG file not found

The name-based and default configura-

The configuration file for a phone is created when the

 

 

tion file was not found on the TFTP

phone is added to the Cisco Unified Communications

 

 

Server.

Manager database. If the phone has not been added to

 

 

 

the Cisco Unified Communications Manager

 

 

 

database, the TFTP server generates a CFG File Not

 

 

 

Found response.

 

 

 

• Phone is not registered with Cisco Unified Com-

 

 

 

munications Manager.

 

 

 

You must manually add the phone to Cisco

 

 

 

Unified Communications Manager if you are not

 

 

 

allowing phones to auto-register. See the

 

 

 

“Adding Phones to the Cisco Unified Communi-

 

 

 

cations Manager Database” section on page 2-7

 

 

 

for details.

 

 

 

• If you are using DHCP, verify that the DHCP

 

 

 

server is pointing to the correct TFTP server.

 

 

 

• If you are using static IP addresses, check the

 

 

 

TFTP server configuration.

 

 

 

CFG TFTP Size Error

The configuration file is too large for the

Power cycle the phone.

 

 

file system on the phone.

 

 

 

 

 

Checksum Error

 

Downloaded software file is corrupted.

Obtain a new copy of the phone firmware and place it

 

 

 

in the TFTPPath directory. You should only copy files

 

 

 

into this directory when the TFTP server software is

 

 

 

shut down, otherwise the files may be corrupted.

 

 

 

 

 

Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

6-10

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Cisco Systems 6901 manual Status Messages, Message Description Possible Explanation and Action
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6901 specifications

Cisco Systems 6901 is a versatile, compact, and powerful router designed to meet the networking needs of small to medium-sized businesses, as well as enterprise branch offices. This model is part of Cisco's ISR (Integrated Services Router) portfolio, which is known for its capability to integrate multiple services into a single platform, ensuring high efficiency and cost-effectiveness.

One of the main features of the Cisco 6901 is its ability to support advanced routing protocols, including RIP, EIGRP, OSPF, and BGP. This versatility allows for seamless integration into various network architectures, facilitating efficient communication and data transfer across multiple locations. The device is also built to handle high-bandwidth applications, making it an ideal choice for businesses that rely on robust network performance.

In terms of connectivity, Cisco 6901 offers multiple Ethernet ports, supporting both 10/100/1000 Mbps speeds. This ensures that users can connect a variety of devices, ranging from office computers to network printers, all while maintaining optimal network performance. Additionally, the router supports both LAN and WAN interfaces, providing flexibility in deployment options.

Security is a crucial aspect of networking, and the Cisco 6901 does not disappoint in this regard. It comes equipped with advanced security features, including firewall capabilities, intrusion prevention, and VPN support. These features ensure that sensitive business data is protected from unauthorized access, while also providing secure remote access for employees.

Another essential characteristic of the Cisco 6901 is its support for various multimedia applications. The router comes with Quality of Service (QoS) features that prioritize voice, video, and data traffic, ensuring high-quality performance for applications such as VoIP and video conferencing. This is particularly valuable in today's business landscape, where effective communication is critical for success.

The Cisco 6901 is also designed for ease of management and configuration. It features a user-friendly interface that simplifies the setup process, along with comprehensive monitoring tools that enable administrators to keep an eye on network performance and address any issues proactively.

In summary, the Cisco Systems 6901 is a powerful, feature-rich router that combines advanced routing capabilities with robust security measures and multimedia support. Its flexibility, ease of management, and comprehensive service integration make it an excellent choice for businesses seeking to enhance their networking infrastructure. With the Cisco 6901, organizations can achieve efficient communication, secure data exchange, and high-performance network operations, positioning themselves well for future growth.
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