ClearOne comm user manual The RAV 600/900, Services and support, Product returns, Unpacking

2 Introduction — The RAV 600/900

The RAV 600/900

The RAV product line is the first out-of-the-box room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The RAV includes an audio conferencing mixer that uses distributed acoustical echo-cancelling technology to provide the most intelligible full-duplex audio conference experience possible. Features include:

•Audio mixer for high-quality audio performance in all acoustical environments.

•RF (radio frequency) controller with call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities.

•Internal telephone hybrid with touch-tone dialing capability.

•Microphone pods provide 360º audio pickup so every participant within the microphone pick-up range can be heard.

•Ceiling- or wall-mount Bose® loudspeakers allow everyone in the room to experience rich, natural sounding audio.

Services and support

If you need additional information on how to install, set up or operate your RAV 600/900, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs.

Technical support		Sales and customer service
Tel:	1-800-283 5936 (USA) or	Tel:	1-800-945-7730 (USA) or
	1-801-974-3760		1-801-975-7200
Fax:	1-801-974-3669	Fax:	1-800-933-5107 (USA) or
			1-801-977-0087
E-mail:	tech.support@clearone.com	E-mail:	sales@clearone.com
Web:	www.clearone.com

Product returns

All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.

Introduction— The RAV 600/900 3

Unpacking

Carefully remove all components of the RAV system from the packaging. Ensure that you received the following items:

RAV 600/900

1	2	3	600
4	5	6
7	8	9
*	0	#

RF Controller	Audio Mixer	Mic Pods
		Qty: 2 with RAV 600
		Qty: 3 with RAV 900

Ceiling-Mount Speakers	AAA Batteries	RAV Quick Start Guide	RAV-Ware Software
or	Qty: 4		and Documentation CD
Wall-Mount Speakers

Power Supply	6' Power Cord	Screw/Washer Rack Kit	12' Telephone Cable	7 ' RJ-45 Cable
		Qty: 4

6' USB Cable	25' RJ-45 Cable	12' RJ-45 Cable	6' RCA Cable	50' Speaker Wire
		Qty: 1 for RAV 600	Qty: 2	Qty: 2
		Qty: 2 for RAV 900

Figure 1.1 RAV unpacking

Note: Rack mount ears are attached to the Mixer box. Refer to the Quick Start Guide or Chapter 2 of this manual for installation instructions.

If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.

Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760