Manuals / ClearOne comm / Communications / Conference Phone

ClearOne comm 600 Speakers, Pinouts, Camera pinouts, General, Neither speakers play, Pin Number

Models: 900

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Speakers

74	Appendix — Troubleshooting

Speakers

Neither speakers play

Check that the wires are properly connected. Check the audio mixer in RAV-Ware to ensure the audio is routed to the loudspeakers.

Bass and treble are weak

Check the equalization for the loudspeakers in RAV-Ware.

Only one speaker plays

Check the equalization for the loudspeakers in RAV-Ware. Check the wires connected to the speaker that does not play. Be sure the wires are in good condition and are firmly connected.

Appendix— Pinouts

75

Pinouts

Camera pinouts

8-Pin Mini DIN connector

Pin Number	Control	Pin Number	Control
1	RTS	5	RXD
2	CTS	6	TXD
3	TXD	7	not used
4	GND	8	not used
	8 Pin Mini DIN		8 Pin Mini DIN

One speaker still does not play

Disconnect the wires from both the speaker and the mixer. Disconnect the other wire from its speaker and connect that end of the wire to the speaker that doesn't play. If the speaker still doesn't play, the problem is in the speaker. If the speaker now plays, continue checking for the source of the problem. Disconnect the same wire from the mixer. Connect it to another output. If the speaker plays, the problem is the original wire that was connected to that speaker.

General

Pin 1 RTS

Pin 2 CTS

Pin 3 TXD

Pin 4 GND

Pin 5 RXD

Pin 6 TXD not used Pin 7 Not used Pin 8 Not used

Pin 2 CTS

Pin 1 RTS

Pin 5 RXD

Pin 4 GND

Pin 3 TXD

Pin 6 GND not used Pin 7 Not used Pin 8 Not used

Physical damage to RAV

All repairs must be done by a ClearOne technician. Call ClearOne technical support for more information.

DB-9 connector

Pin Number	Control		Pin Number	Control
1	CD		6	DSR
2	RXD		7	RTS
3	TXD		8	CTS
4	DTR		9	RI
	DB-9			8 Pin Mini DIN

	Pin 1	CD		Pin 2 CTS
	Pin 2 RXD			Pin 3 TXD
	Pin 3 TXD			Pin 5 RXD
	Pin 4 DTR
	Pin 5 GND			Pin 4 GND
	Pin 6 DSR
	Pin 7	RTS		Pin 2 CTS
	Pin 8	CTS		Pin 1	RTS
	Pin 9	RI		Pin 6	GND Not used
				Pin 7	Not used
				Pin 7	Not used
				Pin 8	Not used

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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ClearOne comm 600 Speakers, Pinouts, Camera pinouts, General, Neither speakers play, Bass and treble are weak, Pin Number

Contents

Page Table of Contents Connecting the RAVRAV-Ware Software Configuration Using the RAVIntroduction Services and support Sales and customer serviceThe RAV 600/900 Product returnsProduct Overview RF Radio Frequency ControllerMixer Key FunctionsMicrophone Pods Basic Room DesignBasic Room Design for RAV Speakers ceiling- or wall-mountInstallation Overview Install softwareBegin using LoudspeakersSystem Requirements for RAV-Ware Network InformationComponent RequirementConnecting the RAV Basic Connections To set up audio conferencingAudio conferencing 9. Attach the external antenna and turn it it is upright Connecting video codecs, amplifiers and sound cards Auxiliary DevicesTo connect to a video codec To connect to a sound cardConnecting VCRs and DVD players Connecting PTZ camerasConnecting for serial control Connecting for USB controlDigital phones To connect to a digital phoneSoftware Configuration RAV-WareInstall RAV-Ware IntroductionGetting started with RAV-Ware RAV-Ware overviewRAV-Ware connections RAV-Ware filesTo connect to the RAV To save a fileConfiguring System Settings Communication SettingsTo open Communication Settings Network FindRegional Settings Telephone SettingsTo change the User Name and Password To configure the Camera portTo access Microphone Settings To enable ALCTo select telephone configuration To adjust telephone volumeEffects of using an external amplifier To access Loudspeaker settingsTo enable ClearEffect To adjust equalizationPreconfigured video codecs, amplifiers and sound cards Adjusting Line Input/Output settingsTo select a pre-configured line-level device To access line input settingsPreconfigured record/playback devices Adjusting Record/Playback settingsTo select a preconfigured record/playback device To open Playback settingsSetting camera presets To set camera presetsTo test camera presets Camera ControlsTo send a Flash signal To adjust call volumeTo return to the Configuration screen DialerAdvanced Features System ChecksEvent Log To open System ChecksError Messages Firmware upgradesTo view error messages To clear error messagesUsing the RAV Using the Controller To send a flash signalTo adjust the speaker volume Managing CallsUsing the Phonebook from the RF Controller Accessing the menuPhonebook Settings Configuration To access the menuAdjusting the Settings ConfigurationEnable* Disable DisableFrequency Frequency Frequency RF Radio TestExit 1000 SaveIP Address 191.151.147.102 Exit Version 1.0.0 ExitTo view the IP address To check the RAV versionWeb Interface Accessing the web interface OverviewDial To connect to RAV through the web interfaceTo make a call from the Phonebook To open event logTo clear log To download logSystem Check Log OutTo open the system checks To run system checksAppendix Maintenance TroubleshootingAudio Controller8-Pin Mini DIN connector DB-9 connectorSpeakers PinoutsSpecifications Serial Commands Command structureConventions Groups and channelsRAV serial commands Serial command error codesMeter type definitions AA - Auto Answer Enable/ Disable AARINGS - Number of Rings to Auto Answer OnAD - Auto Disconnect Enable/ Disable AEC - Acoustic Echo Canceller enable/ disableAECREF - Acoustic Echo Cancellation Reference ACONN - Audible Connect / Disconnect IndicationBATTERYLVL - Battery Level BAUD - Baud RateCALLDUR - Call Duration CAMBAUD - Camera Control Baud RateCAMPRESET - Camera Preset CAMPRESETSET - Camera Preset SetupCAMFLOW - Camera Control Flow Control CAMMOVE - Move the CameraCAMPRESETSET2 - Camera Preset Setup CAMSWITCHLAG - Camera Switch Time LagCAMPOSITION - Camera Position CAMTRACK - Camera TrackDEFAULT - Default The Unit CLEAREFFECT - Clear Effect Wide Band Telco EmulationCLOCK - Clock Set COUNTRY - Country SelectionDEVICE - Device Identification Label DEVICETYPE - Sets the Type of Device connected to an Input or OutputDIAL - DTMF Dialing DID - Device IDENETGATE - Ethernet default Gateway address ENETADDR - Ethernet port IP addressENETDHCP - Ethernet DHCP Selection ENETDNSA - Ethernet DNS Server addressesEQSEL - Equalization Enable GAIN - Gain AdjustmentEQ - Equalization FLOW - Flow ControlGREPORT - Gate Report HOOK - Hook FlashHOOKD - Hook Flash Duration LABEL - LabelLVLREPORTEN - Level Report Enable LVL - LevelLVLREPORT - Level Report MANUFACTURER - Manufacturer Identification LabelMICCAMPRESET - Mic Camera Preset NCSEL - Noise Cancellation SelectMTRX - Matrix Routing MUTE - MutePBDIAL - Dial a PB Entry by Name PHONEBOOKADD - Adds an Entry to the PhonebookPHONEBOOKCNT - Queries the Number of Entries in the Phonebook PHONEBOOKDEL - Deletes an Entry to the PhonebookRESET - Reset REDIAL - Dial the last number againRFFREQ - RF Frequency Selection RING - Ring IndicationSILENCEPRST - Silence Camera Preset RINGERLVL - Audible Ring LevelRINGERSEL - Audible Ring Melody Selection RINGERTEST - Audible Ring Melody TestSTEREOMIX - Sets the Input to be a Stereo Mix SYSCHECKS - System ChecksSYSRESULT - System Check Result out of phase. Otherwise, the message will sayTE - Telco Enable TELCOLVLCTRL - Telco TX Level Control Enable/ DisableVOLUME - Volume Adjustment UID - Unit IDElectrical Safety Advisory ComplianceFCC Part 15/ICES-003 Compliance FCC Part 68 ComplianceEuropean Compliance EC Declaration of ConformityIndex