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Cobalt Networks 9084 Troubleshooting Network/Remote Control Errors , In Case of Problems

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3Troubleshooting

3-40 9084 PRODUCT MANUAL 9084-OM (V4.0)

Troubleshooting Network/Remote Control Errors

Refer to Cobalt® reference guide “COMPASS™ Remote Control User

Guide” (PN 9000RCS-RM) for network/remote control troubleshooting

information.

In Case of Problems

Should any problem arise with this product that was not solved by the

information in this section, please contact the Cobalt Digital Inc. Technical

Support Department.

If required, a Return Material Authorization number (RMA) will be issued to

you, as well as specific shipping instructions. If required, a temporary

replacement item will be made available at a nominal charge. Any shipping

costs incurred are the customer’s responsibility. All products shipped to you

from Cobalt Digital Inc. will be shipped co llect.

The Cobalt Digital Inc. Technical Support Department will continue to

provide advice on any product manufactured by Cobalt Digital Inc., beyond

the warranty period without charge, for the life of the product.

See Contact Cobalt Digital Inc. (p. 1-15) in Chapter 1, “Introduction“for

contact information.

DashBoard™ shows

Framesync Status error

message in 9084 Framesync

function submenu screen.

Specified Minimum Latency

Frames setting exceeds 9084

card buffer space for the

selected output video format

•Reduce the Minimum Latency Frames setting

as specified in the error message to correct

the error.

Note: Due to card memory limits, the maximum

available Minimum Latency Frames is

related to the output video format.

For example, with a 1080i59.94 output, the

maximum allowed setting is 5. For a 1080i

film (23.98) output, the maximum allowed

setting is 3. Conversely, greater maximum

settings are allowed for SD formats such as

525i59.94, where the practical maximum

limit is 13.

Ancillary data (closed captioning,

timecode, AFD, etc.) not

transferred through 9084.

•Control(s) not enabled •Make certain respective control is set to On or

Enabled (as appropriate).

•VANC line number conflict

between two or more

ancillary data items

•Make certain each ancillary data item to be

passed is assigned a unique line number (see

Ancillary Data Line Number Locations and

Ranges on page 3-13).

Table 3-5 Troubleshooting Processing Errors by Symptom — continued

Symptom Error/Condition Corrective Action

Contents

Main Product Manual Copyright Disclaimer Trademark Information Table of Contents Page Chapter 1 1 9084 Card Software Versions and this Manual Introduction Manual Conventions E201 Warnings, Cautions, and Notes Warnings Cautions 1 Labeling Symbol Definitions Safety Summary Warnings Cautions ! WARNING ! Introduction 9084 Functional Description 9084 Input/Outputs 1-6 Color Corrector Figure 1-1 9084 Functional Block Diagram Video Processor Introduction Color Corrector Video Processor Frame Sync Function AFD Inserter User Control Interface Figure 1-2 9084 User Control Interface Introduction 9084 Rear I/O Modules Video Formats Supported by the 9084 Introduction Technical Specifications 1 Introduction 1 Warranty and Service Information Cobalt Digital Inc. Limited Warranty Introduction Contact Cobalt Digital Inc. Page Chapter 2 Installing the 9084 Into a Frame Slot 2 Installation and Setup Installing a Rear I/O Module 2 Setting Up 9084 Network Remote Control 1 2 Chapter 3 Control and Display Descriptions Function Submenu/Parameter Submenu Overview 9084 Card Edge Controls, Indicators, and Display Figure 3-2 shows and describes the 9084 card edge controls, indicators, and display. Figure 3-2 9084 Controls, Indicators, and Display Item Function 9084 Card Edge Control Menu/Submenu Structure Figure 3-3 Card Edge Controls Setup of Example Color Correction Function 12 34 Submenu Depth Vid A B C D E F G H I 3-6 D i s p Disp DashBoard User Interface 3-8 Figure 3-5 DashBoard Setup of Example Color Correction Function Cobalt Remote Control Panel User Interfaces 3 Accessing the 9084 Card via Remote Control Accessing the 9084 Card Using DashBoard Operating Instructions Accessing the 9084 Card Using a Cobalt Remote Control Panel Press the Select Device key and select a card as shown in the example below. 3 Checking 9084 Card Information Operating Instructions Ancillary Data Line Number Locations and Ranges Item Default Line No. / Range SD HD 9084 Function Submenu List and Descriptions Table 3-2 9084 Function Submenu List Provides the following Video Proc parametric controls. Video Proc 3-16 Page 3-18 Allows assignment of AFD (Active Format Description) codes to the SDI output video. Color Correction 3-20 Page 3-22 Provides video Frame Sync and delay control tools. (continued) Minimum Latency Frames Control 3-24 (continued) Reset Framesync Page 3-26 Color and Video Correction Examples Using the 9084 On-Set Monitor Color Correction Example Page Page 3-30 Figure 3-12 Applying Correction to Example Monitor Waveform Signal Miscellaneous Color and Video Correction Examples 3-32 Condition Observed On Waveform Monitor Correction Using 9084 Troubleshooting Error and Failure Indicator Overview 9084 Card Edge Status/Error Indicators and Display Figure 3-13 9084 Card Edge Status Indicators and Display Item Function 3-36 DashBoard Status/Error Indicators and Displays Figure 3-14 DashBoard Status Indicator Icons and Display Indicator Icon or Display Error Description Figure 3-15 Selecting Specific Cards for Card Info Status Display 3-38 Basic Troubleshooting Checks Item Checks 9084 Processing Error Troubleshooting Symptom Error/Condition Corrective Action Troubleshooting Network/Remote Control Errors In Case of Problems