Troubleshooting

2.1 Initial Troubleshooting

Begin Troubleshooting

N

Is there power?

Y

Go to

Section 2.2,

No Power

N

Beeps,

LEDs, or error

Messages?

Y

N

Is there video?

(no boot)

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Check

LED board,

speaker

connections.

Go to

Section 2.6,

No Video

Go to

Section 2.9,

No OS Loading

Go to

Section 2.15,

No Audio

 

 

N

 

 

 

 

 

Go to

All drives

Section 2.17,

working?

Non Functioning

 

 

 

 

Device

Y

 

 

 

 

N

 

 

 

 

Go to

Keyboard/

Section 2.18,

Non Functioning

pointing

Keyboard,

device

or Section 2.19,

working?

Non Functioning

Y

Pointing Device.

 

 

N

 

 

 

 

 

 

Connecting

 

Go to

 

Section 2.20,

to network

 

No Network

or modem?

 

or Modem

Y

 

Connection.

 

 

End

 

2–4

Maintenance and Service Guide

Page 27
Image 27
Compaq N150 manual Initial Troubleshooting