Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Go to

Section 2.2,

No Power.

 

N

 

 

 

 

Beeps,

 

Check

 

 

 

 

LED board,

 

 

 

LEDs, or error

 

 

N

 

 

speaker

 

 

messages?

 

 

 

 

connections.

 

 

Go to

Y

 

 

 

 

 

All drives

 

Section 2.17,

 

 

 

working?

 

Nonfunctioning

 

N

 

 

 

Device.

 

 

Y

 

 

 

 

 

 

 

Is there video?

 

Go to

 

 

 

 

Section 2.6,

 

N

Go to

(no boot)

 

 

 

No Video.

 

 

 

Keyboard/

 

Section 2.18,

 

 

 

 

Y

 

 

 

Nonfunctioning

 

 

pointing

 

 

 

 

device

 

Keyboard,

 

 

 

 

or Section 2.19,

 

N

 

working?

 

 

 

 

Nonfunctioning

 

 

Y

 

 

 

Go to

 

Pointing Device.

Is the OS

 

 

 

 

 

Section 2.9,

 

 

 

loading?

 

 

N

 

 

No OS Loading.

 

Go to

Y

 

 

Connecting

 

 

 

 

Section 2.20,

 

 

 

to network

 

No Network or

 

 

 

or modem?

 

 

N

 

 

Modem.

 

 

Y

 

 

 

 

 

 

 

Go to

 

 

Is there

 

 

 

 

 

Section 2.15,

 

 

 

sound?

 

 

 

 

 

No Audio.

End

 

 

 

 

 

 

Y

 

 

 

 

 

 

 

 

 

Maintenance and Service Guide

2–11

Page 51
Image 51
Compaq TC1000 manual Flowchart 2.1-Initial Troubleshooting, Is there power? Go to Section No Power