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Compaq TC1000 manual Maintenance and Service Guide

Models: TC1000

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Troubleshooting Flowchart Description Pin Signal Password Maintenance Using Compaq Diagnostics Track pitch Access time Using Computer Setup Ctrl+alt+delete command Display Panel Assembly

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Compaq TC1000 manual Maintenance and Service Guide

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Contents

Maintenance and Service Guide Page Contents Removal and Replacement Preliminaries Removal and Replacement ProceduresIllustrated Parts Catalog Screw Listing Index Maintenance and Service Guide Product Description Product Description Key ModelsCompaq Tablet PC TC1000 Naming Conventions Key Description Options Compaq Tablet PC TC1000 Models 470045-153 470046-345 CTC1000 470046-342 CTC1000 Features Maintenance and Service Guide Clearing a Password Power Management Tablet PC External Components Front Panel ComponentsComponent Function Front Panel Components Top Side Components Top Side Components Top Side Components Left Side Components Left Side Components Left Side Components Right Side Components Right Side Components Ctrl+alt+delete command Bottom Side Components Bottom Side Components Bottom Components Bottom Components Bottom Components Bottom Components Keyboard Components Keyboard Front Panel Components Keyboard Front Panel Components 10. Keyboard Front Panel Components Keyboard Front Panel Components 11. Keyboard Rear Panel and Bottom Components Keyboard Rear Panel and Bottom Components Docking Station Components 12. Docking Station Front and Left Side Components Docking Station Front and Left Side Components 13. Docking Station Rear Panel and Right Side Components Docking Station Rear Panel and Right Side Components Design Overview Troubleshooting Computer Setup and Diagnostics Utilities Using Computer Setup File Menu Select To Do This Selecting from the Security Menu Security Menu Selecting from the Advanced Menu Advanced Menu Advanced Menu Using Compaq Diagnostics Obtaining, Saving, or Printing Configuration Information Obtaining, Saving, or Printing Diagnostic Test Information Maintenance and Service Guide Troubleshooting Flowcharts Troubleshooting Flowcharts OverviewFlowchart Description Flowchart 2.1-Initial Troubleshooting Is there power? Go to Section No Power Flowchart 2.2-No Power, Part Power? Go to Section No Power Part Power up On AC Reset Flowchart 2.3-No Power, Part Flowchart 2.4-No Power, Part Internal Flowchart 2.5-No Power, Part From Section No Power, Part Open Tablet PC Flowchart 2.6-No Video, Part Flowchart 2.7-No Video, Part No Video, Part Flowchart 2.8-Nonfunctioning Docking Station if applicable Flowchart 2.9-No Operating System OS Loading Flowchart 2.10-No OS Loading from Hard Drive, Part Flowchart 2.11-No OS Loading from Hard Drive, Part Flowchart 2.12-No OS Loading from Hard Drive, Part Flowchart 2.13-No OS Loading from Diskette Drive Flowchart 2.14-No OS Loading from CD- or DVD-ROM Drive Flowchart 2.15-No Audio, Part Undock Flowchart 2.16-No Audio, Part Flowchart 2.17-Nonfunctioning Device Nonfunctioning Device Reseat Flowchart 2.18-Nonfunctioning Keyboard OK? Flowchart 2.19-Nonfunctioning Pointing Device Flowchart 2.20-No Network or Modem Connection Illustrated Parts Catalog Serial Number Location Tablet PC System Major Components Tablet PC Major Components Miscellaneous Cable Kit, includes Spare Parts Tablet PC System Major ComponentsItem Description Number Display components Miscellaneous Plastic/Hardware Kit, includes Tablet PC Major Components Battery pack, Li ion Switch boardWireless local area network LAN board Real time clock RTC battery Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Spare Part NumberItem Description Miscellaneous Plastic/Hardware Kit Contents Miscellaneous Plastics/Hardware Kit Components Keyboard Tablet PC TC1000 KeyboardDescription Number Tablet PC TC1000 Keyboards Docking Station Optional Docking Station Compaq Tablet PC TC1000 Docking Station Components Docking Station Components Miscellaneous Spare Parts Miscellaneous not illustrated Removal and Replacement Preliminaries Tools Required Service Considerations Plastic Parts Preventing Damage to Removable Drives Packaging and Transporting Precautions Preventing Electrostatic Damage Workstation Precautions Grounding Equipment and Methods Relative Humidity Event 10% 40% 55% Typical Electrostatic Voltage LevelsStatic-Shielding Materials Material Use Voltage Protection Level Removal and Replacement Preliminaries Removal and Replacement Procedures Serial Number Disassembly Sequence Chart Disassembly Sequence ChartSection Description Removed Preparing the Tablet PC for Disassembly Battery Pack Spare Part Number Information Reverse the preceding procedures to install the battery pack Removal and Replacement Procedures Removing the Mini PCI Communications Board Mini PCI Communications Board Spare Part Number Information Removing the Memory Expansion Board Memory Expansion Board Spare Part Number Information Removing the Hard Drive Cover Reverse the preceding procedures to install the hard drive Hard Drive Spare Part Number Information Real Time Clock RTC Battery RTC Battery Spare Part Number Information Display Panel Assembly Removing the Display Panel Assembly Screws Removal and Replacement Procedures 11. Removing the Display Panel Assembly 12. Removing the Display Panel Bracket 13. Disconnecting the Display Panel Cables 14. Removing the Display Panel 15. Removing the Digitizer 16. Removing the Bridge Battery Speaker Assembly Speaker Assembly Spare Part Number Information 18. Removing the Speaker Cable Digitizer Cable 19. Removing the Digitizer Cable System Board System Board Spare Part Number Information 20. Removing the Keyboard Release Assembly 21. Installing the Keyboard Release Assembly 22. Removing the PC Card and CompactFlash Card Slot Devices 23. Removing the Switch Board Cable 24. Removing the System Board Screws Reverse the preceding procedures to install the system board Fan and Heat Sink Fan and Heat Sink Spare Part Number Information 26. Removing the EMI Shield 27. Removing the Fan and Heat Sink Modem Cable 28. Removing the Modem Cable Switch Board Switch Board Spare Part Number Information Reverse the preceding procedures to install the switch board Docking Station Components Spare Part Number Information 30. Removing the Top Case Screws 31. Removing the Top Case 32. Disconnecting the Docking Stand Cable 33. Removing the Docking Stand and Pivot Arm 34. Removing the Board Assembly Screws 35. Removing the Board Assembly Tablet PC Shock Vibration Inch XGA, TFT Display Hard Drives Disk rotational speed 60 GB 30 GB Physical configurationBuffer size3 Transfer rate Height Diskette sizeLight Bytes per sector Center hole diameter Disk diameter Track pitch Access timeApplicable disk Disk thickness Track pitch Audio output level Center hole diameter Cell, Li Ion Battery Pack External AC Adapter System DMA Hardware DMA System Function System Interrupts Hardware IRQ System Function System I/O Addresses 16F Unused VGA System Memory Map Size Memory Address System Function Pin Signal Table A-1 RJ-45 Network Interface Table A-2 RJ-11 Modem Table A-3 Universal Serial Bus Table A-4 External Monitor Table A-5 Stereo Speaker/Headphone Pin Signal Audio out GroundPin Signal Audio Ground Table A-6 Microphone Power Cord Set Requirements Conductor Power Cord Set Conductor Power Cord Set Requirements Country-Specific RequirementsCountry Accredited Agency Applicable Note Number Power Cord Set Requirements Power Cord Set Requirements Screw Listing Color Qty Length Thread Width Silver Where used Table C-1 Phillips M2.0 × 4.0 ScrewHead Figure C-2. Phillips M2.0 × 4.0 Screw Locations Table C-2 Torx M2.5 × 7.0 Screw Figure C-3. Torx M2.5 × 7.0 Screw Locations Figure C-4. Torx M2.5 × 7.0 Screw Locations Figure C-5. Torx M2.5 × 7.0 Screw Locations Table C-3 Phillips M2.0 × 5.0 Screw Figure C-6. Phillips M2.0 × 5.0 Screw Locations Figure C-7. Phillips M2.0 × 5.0 Screw Locations Figure C-8. Phillips M2.0 × 5.0 Screw Locations Table C-4 Phillips M2.0 × 3.5 Screw Figure C-9. Phillips M2.0 × 3.5 Screw Locations Figure C-10. Phillips M2.0 × 3.5 Screw Locations Color Qty Length Thread Width Black Where used Table C-5 Phillips M2.5 × 5.0 Screw Color Qty Length Thread Width Silver 12.0 mm Where used Table C-6 Phillips M2.5 × 12.0 Screw Table C-7 Phillips M2.5 × 6.0 Screw Figure C-13. Phillips M2.5 × 6.0 Screw Locations Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8

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