Maintenance and Service Guide
Page
 Contents
 Removal and Replacement Procedures
Removal and Replacement Preliminaries
Illustrated Parts Catalog
 Screw Listing Index
 Maintenance and Service Guide
 Product Description
 Product Description
 Compaq Tablet PC TC1000 Naming Conventions
Models
Key
Key Description Options
 Compaq Tablet PC TC1000 Models
 470045-153
 470046-345 CTC1000
 470046-342 CTC1000
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Front Panel Components
Tablet PC External Components
Component Function
 Front Panel Components
 Top Side Components
Top Side Components
 Top Side Components
 Left Side Components
Left Side Components
 Left Side Components
 Right Side Components
Right Side Components
 Ctrl+alt+delete command
 Bottom Side Components
Bottom Side Components
 Bottom Components
Bottom Components
 Bottom Components
 Bottom Components
 Keyboard Front Panel Components
Keyboard Components
 Keyboard Front Panel Components
 10. Keyboard Front Panel Components
 Keyboard Front Panel Components
 11. Keyboard Rear Panel and Bottom Components
 Keyboard Rear Panel and Bottom Components
 12. Docking Station Front and Left Side Components
Docking Station Components
 Docking Station Front and Left Side Components
 13. Docking Station Rear Panel and Right Side Components
 Docking Station Rear Panel and Right Side Components
 Design Overview
 Computer Setup and Diagnostics Utilities
Troubleshooting
 Using Computer Setup
 Select To Do This
File Menu
 Security Menu
Selecting from the Security Menu
 Advanced Menu
Selecting from the Advanced Menu
 Advanced Menu
 Obtaining, Saving, or Printing Configuration Information
Using Compaq Diagnostics
 Obtaining, Saving, or Printing Diagnostic Test Information
 Maintenance and Service Guide
 Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart Description
 Is there power? Go to Section No Power
Flowchart 2.1-Initial Troubleshooting
 Power? Go to Section No Power Part Power up On AC Reset
Flowchart 2.2-No Power, Part
 Flowchart 2.3-No Power, Part
 Internal
Flowchart 2.4-No Power, Part
 From Section No Power, Part Open Tablet PC
Flowchart 2.5-No Power, Part
 Flowchart 2.6-No Video, Part
 No Video, Part
Flowchart 2.7-No Video, Part
 Flowchart 2.8-Nonfunctioning Docking Station if applicable
 Flowchart 2.9-No Operating System OS Loading
 Flowchart 2.10-No OS Loading from Hard Drive, Part
 Flowchart 2.11-No OS Loading from Hard Drive, Part
 Flowchart 2.12-No OS Loading from Hard Drive, Part
 Flowchart 2.13-No OS Loading from Diskette Drive
 Flowchart 2.14-No OS Loading from CD- or DVD-ROM Drive
 Undock
Flowchart 2.15-No Audio, Part
 Flowchart 2.16-No Audio, Part
 Nonfunctioning Device Reseat
Flowchart 2.17-Nonfunctioning Device
 OK?
Flowchart 2.18-Nonfunctioning Keyboard
 Flowchart 2.19-Nonfunctioning Pointing Device
 Flowchart 2.20-No Network or Modem Connection
 Serial Number Location
Illustrated Parts Catalog
 Tablet PC Major Components
Tablet PC System Major Components
 Item Description Number Display components
Spare Parts Tablet PC System Major Components
Miscellaneous Cable Kit, includes
Miscellaneous Plastic/Hardware Kit, includes
 Tablet PC Major Components
 Wireless local area network LAN board
Switch board
Battery pack, Li ion
Real time clock RTC battery
 Miscellaneous Cable Kit Components Spare Part Number
Miscellaneous Cable Kit Components
Item Description
 Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastic/Hardware Kit Contents
 Tablet PC TC1000 Keyboard
Keyboard
Description Number Tablet PC TC1000 Keyboards
 Optional Docking Station
Docking Station
 Compaq Tablet PC TC1000 Docking Station Components
 Docking Station Components
 Spare Parts Miscellaneous not illustrated
Miscellaneous
 Tools Required
Removal and Replacement Preliminaries
 Plastic Parts
Service Considerations
 Preventing Damage to Removable Drives
 Preventing Electrostatic Damage
Packaging and Transporting Precautions
 Workstation Precautions
 Grounding Equipment and Methods
 Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
 Removal and Replacement Preliminaries
 Removal and Replacement Procedures
 Serial Number
 Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description Removed
 Battery Pack Spare Part Number Information
Preparing the Tablet PC for Disassembly
 Reverse the preceding procedures to install the battery pack
 Removal and Replacement Procedures
 Mini PCI Communications Board Spare Part Number Information
Removing the Mini PCI Communications Board
 Memory Expansion Board Spare Part Number Information
Removing the Memory Expansion Board
 Removing the Hard Drive Cover
 Hard Drive Spare Part Number Information
Reverse the preceding procedures to install the hard drive
 RTC Battery Spare Part Number Information
Real Time Clock RTC Battery
 Display Panel Assembly
 Removing the Display Panel Assembly Screws
 Removal and Replacement Procedures
 11. Removing the Display Panel Assembly
 12. Removing the Display Panel Bracket
 13. Disconnecting the Display Panel Cables
 14. Removing the Display Panel
 15. Removing the Digitizer
 16. Removing the Bridge Battery
 Speaker Assembly Spare Part Number Information
Speaker Assembly
 18. Removing the Speaker Cable
 19. Removing the Digitizer Cable
Digitizer Cable
 System Board Spare Part Number Information
System Board
 20. Removing the Keyboard Release Assembly
 21. Installing the Keyboard Release Assembly
 22. Removing the PC Card and CompactFlash Card Slot Devices
 23. Removing the Switch Board Cable
 24. Removing the System Board Screws
 Reverse the preceding procedures to install the system board
 Fan and Heat Sink Spare Part Number Information
Fan and Heat Sink
 26. Removing the EMI Shield
 27. Removing the Fan and Heat Sink
 28. Removing the Modem Cable
Modem Cable
 Switch Board Spare Part Number Information
Switch Board
 Reverse the preceding procedures to install the switch board
 30. Removing the Top Case Screws
Docking Station Components Spare Part Number Information
 31. Removing the Top Case
 32. Disconnecting the Docking Stand Cable
 33. Removing the Docking Stand and Pivot Arm
 34. Removing the Board Assembly Screws
 35. Removing the Board Assembly
 Tablet PC
 Vibration
Shock
 Inch XGA, TFT Display
 Hard Drives
 Buffer size3
60 GB 30 GB Physical configuration
Disk rotational speed
Transfer rate
 Light
Diskette size
Height
Bytes per sector
 Applicable disk
Track pitch Access time
Center hole diameter Disk diameter
Disk thickness
 Audio output level
Track pitch
 Center hole diameter
 External AC Adapter
Cell, Li Ion Battery Pack
 Hardware DMA System Function
System DMA
 Hardware IRQ System Function
System Interrupts
 System I/O Addresses
 16F Unused
 VGA
 Size Memory Address System Function
System Memory Map
 Table A-1 RJ-45 Network Interface
Pin Signal
 Table A-3 Universal Serial Bus
Table A-2 RJ-11 Modem
 Table A-4 External Monitor
 Pin Signal Audio Ground
Pin Signal Audio out Ground
Table A-5 Stereo Speaker/Headphone
Table A-6 Microphone
 Conductor Power Cord Set
Power Cord Set Requirements
 Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
 Power Cord Set Requirements
 Power Cord Set Requirements
 Screw Listing
 Table C-1 Phillips M2.0 × 4.0 Screw
Color Qty Length Thread Width Silver Where used
Head
 Figure C-2. Phillips M2.0 × 4.0 Screw Locations
 Figure C-3. Torx M2.5 × 7.0 Screw Locations
Table C-2 Torx M2.5 × 7.0 Screw
 Figure C-4. Torx M2.5 × 7.0 Screw Locations
 Figure C-5. Torx M2.5 × 7.0 Screw Locations
 Figure C-6. Phillips M2.0 × 5.0 Screw Locations
Table C-3 Phillips M2.0 × 5.0 Screw
 Figure C-7. Phillips M2.0 × 5.0 Screw Locations
 Figure C-8. Phillips M2.0 × 5.0 Screw Locations
 Figure C-9. Phillips M2.0 × 3.5 Screw Locations
Table C-4 Phillips M2.0 × 3.5 Screw
 Figure C-10. Phillips M2.0 × 3.5 Screw Locations
 Table C-5 Phillips M2.5 × 5.0 Screw
Color Qty Length Thread Width Black Where used
 Table C-6 Phillips M2.5 × 12.0 Screw
Color Qty Length Thread Width Silver 12.0 mm Where used
 Figure C-13. Phillips M2.5 × 6.0 Screw Locations
Table C-7 Phillips M2.5 × 6.0 Screw
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6
 Index-7
 Index-8