Section 7 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DIR-510L. Read the following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples.

1. Why can’t I access the web-based configuration?

When entering http://dlinkrouter.local., you are not connecting to a website nor do you have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.

Make sure you have an updated Java-enabled web browser. We recommend the following:

Microsoft Internet Explorer® 8.0 or higher

Mozilla Firefox® 12.0 or higher

Google™ Chrome 20 or higher

Safari® 4.0 or higher

Verify wireless connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different device if possible.

Disable any Internet security software running on the computer. Software firewalls such as ZoneAlarm, BlackICE, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.

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D-Link AC750 user manual Troubleshooting, Why can’t I access the web-based configuration?