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Section 7 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the
1. Why can’t I access the web-based configuration?
When entering http://dlinkrouter.local., you are not connecting to a website nor do you have to be connected to the Internet. The device has the utility
Make sure you have an updated
•Microsoft Internet Explorer® 8.0 or higher
•Mozilla Firefox® 12.0 or higher
•Google™ Chrome 20 or higher
•Safari® 4.0 or higher
Verify wireless connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different device if possible.
Disable any Internet security software running on the computer. Software firewalls such as ZoneAlarm, BlackICE, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.
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