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| Troubleshooting | |
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Problem | Possible Cause | Solution | |
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| The scan window is | Carefully wipe the scanning window with a soft, | |
| dirty. | clean cloth. Do not use abrasives. | |
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| The scanning applica- | Verify unit is loaded with a scanning applica- | |
| tion is not loaded. | tion. See your System Administrator. | |
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| Unreadable bar code. | Be sure the symbol is not defaced. | |
The Pegaso does |
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Distance from scan |
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not accept scan |
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window to bar code is | Be sure you are in proper scanning range. | ||
input. | |||
incorrect. |
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| Be sure the terminal is programmed to accept | |
| The Pegaso is not | the type of bar code you are scanning. Try | |
| programmed for a | using FF3A to turn on maximum defaults, as | |
| symbology. | described in “Programming Parameters” in the | |
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| PRG. | |
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| The Pegaso is not | If you don’t hear a beep, check that the appli- | |
| programmed to gener- | cation is set to generate a beep on good | |
| ate a beep. | decode. | |
The Pegaso does |
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| If the scanner stops emitting a laser beam | ||
not accept scan |
| when you press the trigger, check your battery | |
input (cont.) | Battery is low. | level. Refer to the PRG. | |
| Note: If the scanner is still not reading | ||
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| symbols, contact your distributor or | |
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| Datalogic Mobile, Inc. | |
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The UPC/EAN |
| Set the Read Verification for extensions | |
extension | Laser beam only | ||
(parameter 0528) to a value lower than the | |||
(supplemental | crosses over base of | ||
Read Verification for the base label. See the | |||
label) is not always | UPC/EAN label. | ||
PRG. | |||
scanned. |
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Quick Reference Guide | 29 |
