Manuals / Dell / Computer Equipment / Laptop

Dell 1525, 1526 owner manual Technical Support and Customer Service, Online Services, DellConnect

Models: 1526 1525

1 206

Download 206 pages 58.93 Kb

Page 158

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 158, and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

•Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

•Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

156

Getting Help

Image 158

Dell 1525, 1526 owner manual Technical Support and Customer Service, Online Services, DellConnect

Contents

Dell Inspiron 1525/1526 Owner’s Manual w w w . d e l l . c o m s u p p o r t . d e l l . c o mP/N NN491 Notes, Notices, and CautionsOctober Contents 2 Setting Up Your Computer4 Using the Keyboard and Touchpad Setting Display Resolution and Refresh RateConserving Battery Power Component Video and S/PDIF Digital Audio 7 Using the Optional Camera9 Setting Up and Using Networks Connecting to a Mobile Broadband Network 10 Securing Your ComputerWireless Router and a Broadband Modem Checking Your Dell Mobile Broadband CardNetwork Assistant Scanner Problems 12 Adding and Replacing PartsPrinter Problems What Is a Driver?Internal Card With Bluetooth 13 Traveling With Your Computer Returning Items for Warranty Repair or CreditGlossary Finding Information Drivers and Utilities MediaDell Product Information Guide How to set up my computerService Tag and Microsoft Windows License These labels are located on your computerDrivers & Downloads Dell QuickSet Help Dell Support UtilityWindows Help and Support Operating System Media Finding Information About Your Computer Front ViewMute the sound Turn the volume down Turn the volume up Play or pause Attach headphones to the connector D E V I C E S T A T U S L I G H T S The blue lights located above the keyboard indicate the following Turns on when the scroll lock function is enabled 9 Turns on when the numeric keypad is enabledA Turns on when the uppercase letter caps lock function is enabled USB connectors Left Side ViewAC power adapter network connector RJ-45Connect USB devices, such as a mouse, keyboard, or printer Right Side View H A R D D R I V E - Stores software and datapage Back View processor/memory module/mini-card compartment Bottom Viewbattery release latch Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcutWindows Easy Transfer Setting Up a PrinterTransferring Information to a New Computer 1 Complete the operating system setup if you have not already done so Connecting a USB PrinterPrinter Cable Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSwitching the Video Image From Your Computer Display To a Projector Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh Rate 1 Click Start →Control PanelUsing the Keyboard and Touchpad Numeric KeypadKey Combinations BatteryPower Management System FunctionsDell QuickSet Key Combinations Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions 1 Click Start , and then click Control PanelTouch Pad Customizing the Touch Pad Using the Keyboard and Touchpad Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterLow-Battery Warning Conserving Battery PowerMicrosoft Windows Battery Meter Configuring Power Management Settings Using the Sleep Power StateCharging the Battery Replacing the Battery1 Ensure that the computer is turned off 2 Turn the computer over Storing a Battery4 Slide the battery out of the bay Using Multimedia Playing MediaA CD player includes the following basic buttons 3 Use the remote control buttons to play media Playing Media Using Dell Travel Remote Optional1 Install a coin-cell battery into your remote control 2 Launch Windows Vista Media Center from Start →ProgramsCopying CD, DVD, and Blu-ray Disc BD Media Page DownWhen prompted, insert a blank disc into the drive and click OK How to Copy a CD, DVD or BDUsing Blank CD, DVD, and BD Media 1 Click Start →All Programs →Roxio Creator→Projects →CopyBlu-ray Drives Helpful TipsDVD-Writable and Combo Drives Adjusting the Volume 2 Under Personalization, click Adjust screen resolution Adjusting the PictureUsing Dell MediaDirect 1 Click Start →Control Panel→Appearance and PersonalizationConnecting Your Computer to a TV or Audio Device composite video-output connectorPr red component video-output S-video and standard audio Composite video and standard audioComponent-out video and standard audio Pb blue component video-outputS-Video and Standard Audio standard audio cableS-Video and S/PDIF Digital Audio composite video adapterS-video cable S-video cableComposite Video and Standard Audio composite video adapter Using Multimedia3 standard audio cable composite video adapterUsing Multimedia Composite Video and S/PDIF Digital AudioS-video TV-out connector 3 standard audio cable Using Multimediacomposite video adapter composite video cableUsing Multimedia Component Video and Standard AudioS-video TV-out connector 3 standard audio cable Using Multimediacomponent video adapter component video cablecomponent video cable Using Multimediacomponent video adapter Using Multimedia Component Video and S/PDIF Digital AudioS-video TV-out connector standard audio cablecomponent video cable Using Multimediacomponent video-output connectors component video adapterHDMI Optional Enabling the Display Settings for a TV Using the Optional Camera Accessing the Camera’s Help FileManually Adjusting the Camera Settings Creating a Picture or a VideoUsing Cards ExpressCardsInstalling an ExpressCard ExpressCard BlanksMemory Card Blanks Removing an ExpressCard or BlankMemory Card Reader Installing a Memory Card Removing a Memory Card or Blank Using Cards Setting Up and Using Networks Connecting a Network or Broadband Modem CableChecking Your Wireless Network Card Setting Up a NetworkWireless Local Area Network What You Need to Establish a WLAN ConnectionSetting Up a New WLAN Using a Wireless Router and a Broadband Modem 6 Disconnect the network cable from the computer and the modem 3 Click Connect to a network under Tasks Connecting to a WLAN1 Click Start , and then click Network 4 Select your network from the list and click ConnectMobile Broadband or Wireless Wide Area Network What You Need to Establish a Mobile Broadband Network ConnectionChecking Your Dell Mobile Broadband Card or 1 Click Start →All Programs→Dell Wireless Connecting to a Mobile Broadband NetworkEnabling/Disabling the Dell Mobile Broadband Card 2 Click ConnectDell Wi-Fi Catcher Network Locator Setting Up and Using Networks Security Cable Lock PasswordsSecuring Your Computer Ensure that people are not watching you when you type your password If Your Computer Is Lost or StolenDo not share your password with other people Securing Your Computer Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Express Test Symptom TreeExit Extended TestDell support contact information like Email, Chat and Phone Numbers Dell Support UtilityOther support and service resources like DellConnect Dell Support PC TuneUp DellConnectNetwork Assistant Provides consolidated setup, alerting, and device statusDrive Problems PC CheckUpThe drive tray cannot eject 1 Ensure that the computer is shut down Optical drive problemsProblems writing to a CD-RW, DVD+/-RW, or BD-RE drive 3 Gently pull out the tray until it stopsE-Mail, Modem, and Internet Problems Hard drive problems2 Click Hardware and Sound 3 Click Phone and Modem Options If all commands receive responses, the modem is operating properly1 Click the Start , and then click Control Panel 4 Click the Modems tab 5 Click the COM port for your modemError Messages Do not use these characters in filenames P R O G R A M - The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program see Using the System Setup Program on page N O B O O T D E V I C E A V A I L A B L E - The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device drive and try again 1 Click Start →Control Panel→System and Maintenance→Device Manager ExpressCard ProblemsIEEE 1394 Device Problems If your IEEE 1394 device is listed, Windows recognizes the deviceKeyboard Problems External Keyboard problemsThe computer does not start Lockups and Software ProblemsUnexpected characters The computer stops respondingA solid blue screen appears Dell MediaDirect problemsA program stops responding or crashes repeatedly 1 Press CrtlShiftEsc simultaneouslyIf necessary, uninstall and then reinstall the program Other software problemsEnsure that the program is installed and configured properly Verify that the device drivers do not conflict with the programMemory Problems Network ProblemsMobile Broadband Wireless Wide Area Network WWAN 2 Use the AC adapter to connect the computer to an electrical outlet Power Problems1 Reinstall the battery 3 Turn on the computer1 Click Start →Control Panel→Hardware and Sound→Printers Printer ProblemsSee the printer documentation for cable connection information 2 Right-click the printer iconNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems No sound from external speakers Touch Pad or Mouse ProblemsNo sound from headphones Video and Display Problems If the display is blankIf the display is difficult to read If only part of the display is readable What Is a Driver?Drivers Reinstalling Drivers and Utilities Identifying DriversUsing the Drivers and Utilities Media Troubleshooting Software and Hardware Problems in the Windows Vista Operating SystemUsing Windows Vista System Restore Restoring Your Operating SystemFor more information To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration 1 Restart the computer. To do this, click Start →→Restart Troubleshooting Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer3 Disconnect any telephone or network cables from the computer Before Working Inside Your Computer2 Turn off your computer see Turning Off Your Computer on page 5 Turn the computer overHard Drive 7 Slide the battery out of the battery bay2 Turn the computer over and remove the two hard drive screws Removing the Hard Drive1 Follow the procedures in Before You Begin on page 3 Slide the hard drive out of the computerReplacing the Hard Drive Returning a Hard Drive to DellReplacing the Optical Drive Optical DriveRemoving the Optical Drive Hinge Cover Removing the Hinge CoverKeyboard Replacing the Hinge CoverRemoving the Keyboard keyboard cableRemoving Memory Module MemoryReplacing the Keyboard 4 Remove the module from the connector captive screwsReplacing Memory Module 3 Replace the memory module cover 5 Turn on the computerSubscriber Identity Module Optional Wireless Mini-Cards Removing Mini-Card5 Release the Mini-card by removing the securing screw 6 Lift the card out of its system board connector4 Disconnect the antenna cables from the Mini-card securing screwRemoving the FCM Flash Cache ModuleReplacing Mini-Card Replacing the FCM Removing the Card Internal Card With Bluetooth Wireless TechnologyBroadcom Media PC Card Replacing the Card 2 Connect the cable to the cardPacking the Computer Traveling With Your ComputerIdentifying Your Computer Travel Tips Traveling by AirGetting Help Obtaining AssistanceDellConnect Technical Support and Customer ServiceOnline Services Automated Order-Status Service Problems With Your OrderAutoTech Service Product InformationReturning Items for Warranty Repair or Credit Before You CallDiagnostics Checklist Name Date Address Phone number 3 Click Contact Us on the left side of the page Contacting Dell1 Visit support.dell.com 5 Choose the method of contacting Dell that is convenient for youSpecifications AMD M690T Chipset with ATI Radeon two user-accessible SODIMM connectors 7-pin mini-DIN connector optional S-video dynamic based on system memory capacity24-bit analog-to-digital and digital-to-analog 87 U.S. and Canada 88 Europe 91 Japan brightness can be controlled through keyboardBroadcom Media PC card to support Blu-ray shortcuts see Display Functions on pageoperating conditions and can be significantly Battery operating time varies depending onSee Using a Battery on page 45 for more Battery continued Temperature range Maximum vibration using a random Specifications Using the System Setup Program AppendixCommonly Used Options Viewing the System Setup ScreenSystem Setup Screen 2 When the DELL logo appears, press F2 immediatelyDiskette Drive Internal HDD USB Storage Device CD/DVD/CD-RW drive Cleaning Your Computer Computer, Keyboard, and DisplayMedia Touch PadMouse Dell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only FCC Class BRelocate the system with respect to the receiver Macrovision Product NoticeReorient the receiving antenna Move the system away from the receiverGlossary Page CD-R - CD recordable - A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over Page Page Page Page Page Page Page Page Page Page Page Page Page Page Glossary Index NumericsPage FCM. See Flash Cache Module Page SIM. See Subscriber Identity Module Page See also Mobile Broadband Index