Solving Operational Problems | Thermador CJ302 instruction

Problem Solving / Consumer Service

CJ Oven Care and Use Manual

Solving Operational Problems

Before calling for service, check the following to avoid unnecessary service charges.

	PROBLEM	PROBLEM SOLVING
	OVEN	STEPS
	All the numbers touched	The numbers were touched too rapidly. Be sure you remove your finger from
	do not appear in display	the number pad before touching the next digit.

	F followed by 2 digits appears	Touch OFF or turn power off at the circuit breaker, wait 3 minutes and turn
	in the display window	it back on. If condition persists, note the code number and call an authorized
		servicer.

	F-24 or F-25	This is caused by close contact to the control panel for more than 60 seconds,
	appears in display window	such as someone leaning against the controls or objects hanging in front of
		controls. See item above for correction.

	S A b appears in display window	Turn off the oven selected by touching UPPER	or LOWER .
		OFF	OFF
	Cooling fan continues to run	The fan turns off automatically when the electronic components have
	after oven is turned off.	cooled sufficiently.

	Clock and timer	Make sure there is proper electrical power to the oven.
	do not work	See the CLOCK and TIMER sections on Pages 9 & 10.

	Oven will not work	Make sure there is proper electrical power to the oven.
		Check the circuit breaker or fuse box to your house.

	Oven light does	Replace or reinsert the light bulb if loose or defective (see Page 61).
	not work	Touching the bulb with your fingers may cause the bulb to burn out quickly.
		Oven light does not work if CLEAN mode is set.

	Oven temperature is	The oven thermostat needs adjustment. See CALIBRATING OVEN
	too hot or too cold	TEMPERATURE in Do-It-Yourself Maintenance, Page 62.

	Oven will not self-clean	The oven temperature is too high to set the Self Clean operation.
		Allow the oven to cool to room temperature and reset the controls.
		Be sure you have touched CLEAN.

	Oven door will not	Allow the oven to cool below the locking temperature.
	unlock

	Oven is not clean	Heavily soiled ovens may need to Self Clean again or for a longer
	after the clean cycle	period of time. Heavy spillovers should be cleaned before starting
		the clean cycle. See Preparing to Self-Clean, Pages 55 and 57.

	208 Volt Connection	1. Open oven door. 2. Press and hold the UPPER OFF pad in a double oven or
		the OFF pad in a single oven. 3.While pressing pad, press the CLEAN pad and
		240 will appear in the display. 4. Release all pads. 5.Touch CLEAN and 208 will
		replace 240 in display.Touch UPPER OFF or OFF.

HOW TO OBTAIN SERVICE

For authorized service or parts information, call 800/ 735-4328.

We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to your satisfaction write to: Thermador Customer Support Call Center, 5551 McFadden Avenue,

Huntington Beach CA, 92649 or phone: 800/ 735-4328.

Please include the Model Number, Serial Number and Date of Original Purchase/Installation.

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Thermador CJ302 manual Solving Operational Problems, HOW to Obtain Service, Problem Problem Solving Oven Steps

Contents

Care & Use Manual ThermadorBuilt-In Oven Special Message to Our Customers Table of Contents Data Plate Microwave Precautions/RegistrationsTherefore, please CJ Oven Care and Use Manual Please read all instructions before using this appliance Safety PrecautionsGeneral Appliance, Oven and Microwave Oven General Oven Safety SELF-CLEANING Mode SafetyBefore setting the Self Clean mode, remove Microwave Safety Precautions Microwave Mode Safety Touch Control Panel Lower Oven Features of Your OvenModel CJ302 Upper Oven Control Panel Special FeaturesDisplay Window Mode This window Number Pads and Start PAD Sights & Sounds Interpreting the Control Panel Setting the Clock Setting the LightsYou Will See Setting theTimer To Cancel an Active TimerTo Change a Timer Upper Oven Heating Modes Upper Oven FeaturesPower levels may be used when microwaving. See Jetdirect Convection Jetdirect Oven FeaturesCJ Oven Care and Use Manual Upper Oven Mode PadsUpper Oven Control Menu CookSmart Mode Operation Upper Oven To Set a C OOK S Mart CS ModeCooksmart Start PreheatPAU Pause Resume CookSmart Cooking Chart Upper Oven CS1 Breads, DessertsCook Time Cookies BrowniesCakes, Specialty Desserts CS2 Vegetables Rack PAN Size and Type Conventional Level Frozen vegetables are prepared using microwave modeCS2 -Vegetables Cooking Time CS3 Meat, Casseroles Meats Poultry Reduce amount of fine bread crumb toppings CS4 Frozen Cooked FoodsSelect shallow, oblong or oval-shaped casserole dishes Casseroles Rack PAN Size and Type Conventional Convection To set J ET D Irect Convection ModeJetdirect Convection Operation Upper Oven Jetdirect Convection Cakes, scratch or mix Jetdirect Convection Cooking ChartTemperature Level Cook Time Cream Puffs Rack Cook Time END Temp Level Carving Temp Basics for Microwave Mode Upper Oven Microwave Microwave Mode Operation Upper OvenTo Set a Microwave Mode Upper Oven Only Microwave Optional step Lock symbol disappears when the door unlocksTo change microwave time without re-setting Pause Microwave Cooking Chart Upper Oven Food Items Power Approx Procedures AMOUNT/WEIGHT Level TimeMicrowave Shortcuts Type & Size Cooking Fresh VegetablesVegetable Amount Container Water or Approx Preparation Cooking Time Method Reheating Cooked Foods Cooked Food Power LevelAPPROX. Time Procedure Weight Amount or Defrosting Food Items Procedure APPROX. Defrost TimeMinutes per pound of weight Meat Custom Combination Program Upper Oven JetDirect Convection plus MicrowaveTo set a customized program Pau Cook Time Upper OFF Resetting the entire program, touchMicrowave mode Select Cook Time immediately To change the microwave time, without Beef and lamb should be removed from oven at Cooking and Serving TemperaturesTips Food Item Custom Combination Cooking Chart Upper Oven Recipe Favorites Lower Oven GeneralTips 120/208 Volt Connection Lower Oven Heating Modes Bake or ProofConvection or Dehydrate Lower Oven FeaturesCJ Oven Care and Use ManualLower Oven Control Menu Lower Bake Tips Bake Mode Operation Lower OvenTo set Bake mode Bake Food Item Baking Chart Lower OvenOven Temperature Time Cookies Convection Tips Convection Mode Operation Lower OvenTo Set the Convection Mode Cook food in low-sided, uncovered pans Convection Cooking Chart Lower Oven TemperatureFood Item Rack Oven Time Convection Bake Tips Convection Bake Mode Operation Lower OvenTo Set the Convection Bake Mode Convection Bake Convection Bake Chart Lower Oven Roast Tips Roast Mode Operation Lower OvenTo set Roast mode Roast Food Serving Temperature Guidelines from Fsis Roasting Chart Lower OvenFood Safety Guidelines Oven Cook Time END Temp To Set the Convection Roast and Probe Mode Convection Roast Tips Carving Convection Roast Chart Lower OvenOven Cook Probe Uncovered PAN To Set the Broil and Convection Broil Modes Broil and Convection Broil Mode OperationBroil and Convection Broil Tips Broil Rack Broil Level Setting Total Time Broil ChartConvection Broil Chart Bread Proofing Tips Proof Mode Operation Lower OvenTo Set the Proof Mode Proof For the dehydrate mode Dehydrate Mode Operation Lower OvenTo Set the Dehydrate Mode Dehydrating Tips Timed Oven Modes Operation Lower Oven To Set Timed ModeTo Delay the Start of the Timed Mode Select Bake or Convection Setting the Sabbath Mode Lower Oven To Set the Sabbath ModeLights Self Cleaning Self-Cleaning the OvensPreparing the Upper Oven for Self Clean After Self Clean Preparing the Lower Oven for Self-Cleaning Before you Self CleanAfter Self Clean Self Clean Mode Operation Upper and Lower Oven To Set the Self Clean Mode to Start Now Oven Care and Cleaning Oven Cleaning Upper and Lower OvenHow to use the Oven Cleaning Chart Cleaning Method Blk / Wht Fiberglass do not HAND-CLEAN GASKET. Knit Oven Finishes / Cleaning MethodPart Cleaning Method Or clean in dishwasher Removing the Lower Oven Door Do-It-Yourself MaintenanceDo-It-Yourself Maintenance To Remove the Oven Door Do-It-Yourself Maintenance Do-It-Yourself MaintenanceCJ Oven Care and Use ManualReplacing the Oven Light Lower Oven only To change the Calibration of the Oven Temperature When Convection is touchedTo Change to Centigrade, follow these steps Solving Baking Problems Problem Solving / Consumer ServiceBaking Problem Cause Problem Problem Solving Oven Steps Solving Operational ProblemsHOW to Obtain Service For authorized service or parts information, call 800 Warranty Applications What is CoveredWhat is not Covered Service Data