Dell 1525, 1526 owner manual Keyboard Problems, External Keyboard problems

C H E C K T H E K E Y B O A R D C A B L E

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Fill out the "Diagnostics Checklist" on page 159 as you perform the various checks.

NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

External Keyboard problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

— Shut down the computer, disconnect the keyboard cable and check it for damage, then firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

C H E C K T H E E X T E R N A L K E Y B O A R D —

1Shut down the computer, wait 1 minute, and then turn it on again.

2Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

3From the Windows desktop, click Start →All Programs→ Accessories→Notepad.

4Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D —

1Shut down the computer.

2Disconnect the external keyboard.

3Turn on the computer.

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Troubleshooting