Troubleshooting

Media Misfeeds

Probable Causes

Solutions

 

 

The media is not correctly positioned in the tray.

Remove the misfed media and reposition the

 

media properly in the tray. Ensure that the media

 

guides in the tray are set correctly.

 

 

The number of sheets in the tray exceeds the

Remove the excess media and load media below

maximum sheets allowed.

the fill line.

 

 

The media guides are not correctly adjusted to the

Adjust the media guides in the tray to match the

media size.

size of the media.

 

 

Warped or wrinkled media is loaded in the tray.

Remove the media, smooth it out, and reload it. If

 

it still misfeeds, do not use that media.

 

 

The media is moist from humidity.

Remove the moist media and replace it with new,

 

dry media.

 

 

Unsupported media (wrong size, thickness, type,

Special media must be loaded in Tray 1 (MPT)

etc.) is being used.

only.

 

Use Dell-approved media. See Supported Media

 

on page 43.

 

 

The recommended transparency or label sheet is

Load the transparencies or label sheets according

facing the wrong way in Tray 1 (MPT).

to the manufacturer’s instructions.

 

 

Envelopes are loaded incorrectly in the tray..

Envelopes must be loaded LEF. To use SEF, you

 

must define a SEF custom size.

 

 

The media feed roller is dirty.

Clean the media feed roller. For more details, see

 

Maintenance and Cleaning on page 88.

 

 

120Dell 7130cdn Professional Color Printer User Guide

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Image 120
Dell 7130cdn manual Media Misfeeds