Troubleshooting

Troubleshooting Print-Quality Problems

Nothing Prints or Black Spots Print on Page on page 123

Image Prints Too Light on page 124

Image Prints Too Dark on page 125

Print Density is Uneven on page 125

Print is Irregular or Mottled on page 126

Ink Rubs Off After Printing on page 126

Toner Smudges and Residual Images Print on page 127

Toner Smudges Appear on the Back of the Page on page 127

White or Black Areas Print in Regular Pattern on page 128

Image Prints with Defects on page 128

Lateral Lines or Bands Print on Image on page 129

Colors Look Wrong on page 129

Colors Do Not Register Properly on page 129

Colors Reproduce Poorly on page 130

Nothing Prints or Black Spots Print on Page

Probable Causes

Solutions

 

 

One or more of the imaging units may be

Remove the imaging units one at a time, and

defective.

check for damage. If it is damaged, replace it.

 

 

The printer driver is not set correctly.

Select the proper setting in the printer driver to

 

switch from transparencies to plain paper.

 

 

The media is moist from humidity.

Adjust the humidity for media storage. Remove

 

the moist media and replace it with new, dry

 

media.

 

 

The media set in the printer driver mismatches the

Load the correct media in the printer.

media loaded in the printer.

 

 

 

Several sheets are being fed at the same time.

Remove the media from the tray and check for

 

static electricity. Fan plain paper or other media

 

(but not transparencies), and replace it in the tray.

 

 

Media is not set properly in the tray(s).

Remove the media, tap it to straighten it out,

 

return it into the tray, and realign the media

 

guides.

 

 

Dell 7130cdn Professional Color Printer

123

User Guide

 

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Image 123
Dell 7130cdn manual Troubleshooting Print-Quality Problems, Nothing Prints or Black Spots Print on