Getting Help, Control Panel Messages | Dell 7130cdn instruction

Troubleshooting

Getting Help

This section includes:

•Control Panel Messages on page 131

•Online Diagnostics Technical Support on page 132

•Helpful Websites on page 132

Control Panel Messages

Dell provides several automatic diagnostic tools to help you produce and maintain print quality.

The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam.

Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with a ? symbol.

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User Guide

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Dell 7130cdn manual Getting Help, Control Panel Messages

Contents

User Guide Page Contents Printing Maintenance Index Features1 Front View Parts of the Printer Internal Components Rear View Features Configuration Printer ConfigurationsStandard Features Available Configurations Options Control Panel Layout Control Panel Menu Map ConfigurationInformation Pages Information Source More Information Network Basics Overview of Network Setup and Configuration Network Connection Connecting via Ethernet RecommendedChoosing a Connection Method USB Connection Connecting via USB TCP/IP and IP Addresses Configuring the Network Address Using the Embedded Web Server Automatically Setting the Printer’s IP AddressDynamic Methods of Setting the Printer’s IP Address Using the Control Panel Information Required for Manual IP Addressing Manually Setting the Printer’s IP AddressUsing Host Names with the Domain Name Service DNS Click Properties Embedded Web Server Printer Management Software Printer Driver Description Available Printer Drivers Preliminary Steps Quick CD Install StepsWindows 2000 or Later Adding the Printer Other Methods of InstallationMicrosoft TCP/IP Protocol Right-clickLocal Area Connection, then click Properties Obtaining the Printer’s URL Network Path Configuring the PrinterMicrosoft IPP Port Printing a Test Double-click on Printers and Faxes Windows 64-Bit Server to 32-Bit Client InstallationCreating an IPP Printer Select Intel Box for Windows XP, then click Next Windows 2000 or Later TroubleshootingVerifying Settings Verifying Driver Installation Printing a Test Click Start Settings Printers Bonjour Rendezvous Connection Macintosh OS X, Version 10.3 and HigherMacintosh OS X, Version LPD/LPR Connection Open the Printer Setup UtilityMacintosh OS X, Version 10.4 and Higher Mac OS X, Version 10.3 and Higher Troubleshooting Macintosh Troubleshooting Mac OS X, Version 10.3 and Higher From Your Computer Quick Install StepsUnix Linux From the Printer Click the PPD Files using Cups Printing Services link Installing the Printer When Using Cups as the Print Spooler Enabling IPv6 IPv6 Resetting the TCP/IP Configuration Setting the Interface ID Select/deselect Use router supplied prefixes Automatic Address AssignmentDHCPv6 Manual Address Assignment Setting DHCPv6 Options with the Control PanelSetting DHCPv6 Options Using the Embedded Web Server Setting the IPv6 Address with the Control Panel Address Precedence Setting the IPv6 Address Using the Embedded Web Server Printing3 Printing Overview Ordering Media Supported MediaGeneral Media Loading Guidelines Paper Storage Guidelines Media That Can Damage Your Printer Loading Paper in Tray 1 MPT Loading Media Long-Edge Feed Adjust the paper guides to fit the paper loaded in the tray Short-Edge Feed Adjust the guides to fit the paper Loading Paper in Trays Using Manual Feed in Tray 1 MPTSelecting Manual Feed Using Windows Selecting Manual Feed Using Macintosh Fan the paper to release sheets that are stuck together 7130-122 Push the tray completely into the printer Short-Edge Feed 7130-057 7130-059 Printing Guidelines Printing on Special MediaPrinting on Transparencies Printing on Labels Printing on Envelopes Printing on Glossy Paper Windows 2000 or newer Using Custom Paper TypesSelect Custom Paper Types Tray 1 MPT Trays Using Custom Size PaperMac OS X version Mac OS X version 10.4 and newer Tab Printing Options Selecting Printing OptionsPrinting Options for Windows Saving a Set of Commonly Used Printing Options in Windows Setting Default Printing Options for WindowsSelecting Printing Options for an Individual Job in Windows Selecting Options for an Individual Job for Macintosh Printing Options for Macintosh Sided Printing Guidelines Printing on Both Sides of the Paper Operating System Steps Printing a 2-Sided DocumentTray 1 MPT Trays Windows and Macintosh Layout Options Macintosh OS X 10.3 and newer Selecting Paper Type to UseSelecting Paper Type to Use for a Supported Driver Windows 2000 and newer Mac OS X version 10.3 and newer Printing N-Up Using a supported DriverPrinting Multiple Pages to a Single Sheet N-Up Windows 2000 or newer Select the Layout/Watermark tab Printing BookletsSelecting Booklet Printing in a Supported Driver Windows 2000 or newer and PostScript driver Mac OS X Windows 2000 or newer driver Using Color CorrectionsMaking Color Adjustments in a Supported Driver Selecting Color Correction in a Supported Driver Color Cast Custom Automatic Description Color Making Custom Color AdjustmentsSelect Image Options, and select Color Configuration Select Black and White Printing Black and White Using a Supported DriverPrinting in Black and White Select Separators from the Paper Menu Printing SeparatorsPrinting Insert Pages in a Supported Driver Print Option Last Blank Pages Text Printing Cover PagesCover Print Option Pages Printed on Cover Mac OS X 10.3 and and higher Printing Cover Pages in a Supported Driver Printing Watermarks Select Yes for Mirrored Output under Image Options Printing Mirror ImagesSelecting Mirror Image in a Supported Driver Windows 2000 or later Printing Special Job Types Printing or Deleting Secure Print Jobs Sending Print With Jobs Printing or Deleting Personal Saved Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Proof and Saved Print Jobs Printing Maintenance4 Locating the Serial Number and the Service Tag Maintenance and CleaningGeneral Precautions Printing Meters Cleaning the LEDs Cleaning the PrinterCleaning the Exterior Rotate the lever on the front left side to unlock it Close the imaging unit cover Consumables Routine Maintenance ItemsOrdering Supplies Recycling Supplies When to Order SuppliesCustomer Replaceable Parts Moving the Printer Symbol Description Printer Symbols Troubleshooting Printer Does Not Turn On General TroubleshootingProbable Causes Solutions Printing Takes Too Long Printer Resets or Turns Off Frequently Front Door Will Not Close Duplex ProblemsPrinter Is Making Unusual Noises Date and Time Are Incorrect Clearing Paper Jams Paper Feed Problems Jam at Tray 1 MPT Close Left Door a Jam at Tray Pull Tray 2 out of the printer Jam at Tray 3, 4, or Close Left Door C Remove crumpled paper from the tray Jam at Left Door a Jam at the Duplex Unit at Door B Jam at the Duplex Unit at Door a and B Close Left Door a Paper Size Jam Remove the jammed paper Paper Type Jam Close Left Door a Long-Edge Feed LEF Misfeed at Tray 1 MPT Make sure to Minimizing Paper Jams Avoid the following Troubleshooting Paper Feed ProblemsPrinter Pulls Multiple Sheets Together Paper Jam Message Stays On Media Misfeeds Setting Color Calibration Print-Quality ProblemsUsing Built-in Troubleshooting Tools Printing the Troubleshooting Print Quality Select Information Information Pages Paper Tips Adjusting the Print MarginsCalibrating the Paper Type Selecting Paper Type Nothing Prints or Black Spots Print on Troubleshooting Print-Quality Problems Image Prints Too Light Print Density is Uneven Image Prints Too Dark Ink Rubs Off After Printing Print is Irregular or Mottled Toner Smudges Appear on the Back Toner Smudges and Residual Images Print Image Prints with Defects White or Black Areas Print in Regular Pattern Colors Do Not Register Properly Lateral Lines or Bands Print on ImageColors Look Wrong Colors Reproduce Poorly Control Panel Messages Getting Help Resource Link Online Diagnostics Technical SupportHelpful Websites Printer Specifications Clearance Requirements Physical SpecificationsBase Unit Optional Trays 3, 4, Relative Humidity Environmental SpecificationsTemperature Electrical Specifications Print Speed Performance SpecificationsResolution Interfaces Controller SpecificationsMemory Index Dhcp Dell 7130cdn Professional Color Printer 141 User Guide Dell 7130cdn Professional Color Printer User Guide Low Dell 7130cdn Professional Color Printer User Guide