Troubleshooting | Dell 7130cdn specification

Troubleshooting 5

This chapter includes:

•General Troubleshooting on page 98

•Paper Feed Problems on page 101

•Print-Quality Problems on page 121

•Getting Help on page 131

•Control Panel Messages on page 131

Dell 7130cdn Professional Color Printer	97
User Guide

Image 97

Dell 7130cdn manual Troubleshooting

Contents

User Guide Page Contents Printing Maintenance Index Features1 Front View Parts of the Printer Internal Components Rear View Standard Features Printer ConfigurationsAvailable Configurations Features Configuration Options Control Panel Layout Control Panel Information Pages ConfigurationMenu Map Information Source More Information Network Basics Overview of Network Setup and Configuration Choosing a Connection Method Connecting via Ethernet RecommendedNetwork Connection USB Connection Connecting via USB TCP/IP and IP Addresses Configuring the Network Address Dynamic Methods of Setting the Printer’s IP Address Automatically Setting the Printer’s IP AddressUsing the Control Panel Using the Embedded Web Server Using Host Names with the Domain Name Service DNS Manually Setting the Printer’s IP AddressInformation Required for Manual IP Addressing Click Properties Embedded Web Server Printer Management Software Printer Driver Description Available Printer Drivers Windows 2000 or Later Quick CD Install StepsPreliminary Steps Microsoft TCP/IP Protocol Other Methods of InstallationRight-clickLocal Area Connection, then click Properties Adding the Printer Microsoft IPP Port Configuring the PrinterPrinting a Test Obtaining the Printer’s URL Network Path Creating an IPP Printer Windows 64-Bit Server to 32-Bit Client InstallationDouble-click on Printers and Faxes Verifying Settings Windows 2000 or Later TroubleshootingVerifying Driver Installation Select Intel Box for Windows XP, then click Next Printing a Test Click Start Settings Printers Macintosh OS X, Version Macintosh OS X, Version 10.3 and HigherBonjour Rendezvous Connection Macintosh OS X, Version 10.4 and Higher Open the Printer Setup UtilityLPD/LPR Connection Mac OS X, Version 10.3 and Higher Troubleshooting Macintosh Troubleshooting Mac OS X, Version 10.3 and Higher Unix Linux Quick Install StepsFrom the Printer From Your Computer Click the PPD Files using Cups Printing Services link Installing the Printer When Using Cups as the Print Spooler Enabling IPv6 IPv6 Resetting the TCP/IP Configuration Setting the Interface ID DHCPv6 Automatic Address AssignmentSelect/deselect Use router supplied prefixes Setting DHCPv6 Options Using the Embedded Web Server Setting DHCPv6 Options with the Control PanelSetting the IPv6 Address with the Control Panel Manual Address Assignment Address Precedence Setting the IPv6 Address Using the Embedded Web Server Printing3 Printing Overview General Media Loading Guidelines Supported MediaOrdering Media Paper Storage Guidelines Media That Can Damage Your Printer Loading Paper in Tray 1 MPT Loading Media Long-Edge Feed Adjust the paper guides to fit the paper loaded in the tray Short-Edge Feed Adjust the guides to fit the paper Selecting Manual Feed Using Windows Using Manual Feed in Tray 1 MPTSelecting Manual Feed Using Macintosh Loading Paper in Trays Fan the paper to release sheets that are stuck together 7130-122 Push the tray completely into the printer Short-Edge Feed 7130-057 7130-059 Printing Printing on Transparencies Printing on Special MediaGuidelines Printing on Labels Printing on Envelopes Printing on Glossy Paper Select Custom Paper Types Using Custom Paper TypesWindows 2000 or newer Mac OS X version Using Custom Size PaperTray 1 MPT Trays Mac OS X version 10.4 and newer Printing Options for Windows Selecting Printing OptionsTab Printing Options Selecting Printing Options for an Individual Job in Windows Setting Default Printing Options for WindowsSaving a Set of Commonly Used Printing Options in Windows Selecting Options for an Individual Job for Macintosh Printing Options for Macintosh Sided Printing Guidelines Printing on Both Sides of the Paper Tray 1 MPT Printing a 2-Sided DocumentTrays Operating System Steps Windows and Macintosh Layout Options Selecting Paper Type to Use for a Supported Driver Selecting Paper Type to UseWindows 2000 and newer Macintosh OS X 10.3 and newer Printing Multiple Pages to a Single Sheet N-Up Printing N-Up Using a supported DriverWindows 2000 or newer Mac OS X version 10.3 and newer Selecting Booklet Printing in a Supported Driver Printing BookletsWindows 2000 or newer and PostScript driver Select the Layout/Watermark tab Mac OS X Making Color Adjustments in a Supported Driver Using Color CorrectionsSelecting Color Correction in a Supported Driver Windows 2000 or newer driver Color Cast Select Image Options, and select Color Configuration Making Custom Color AdjustmentsCustom Automatic Description Color Printing in Black and White Printing Black and White Using a Supported DriverSelect Black and White Printing Insert Pages in a Supported Driver Printing SeparatorsSelect Separators from the Paper Menu Cover Print Option Pages Printed on Cover Printing Cover PagesPrint Option Last Blank Pages Text Mac OS X 10.3 and and higher Printing Cover Pages in a Supported Driver Printing Watermarks Selecting Mirror Image in a Supported Driver Printing Mirror ImagesSelect Yes for Mirrored Output under Image Options Windows 2000 or later Printing Special Job Types Printing or Deleting Secure Print Jobs Sending Print With Jobs Printing or Deleting Proof and Saved Print Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Personal Saved Jobs Printing Maintenance4 General Precautions Maintenance and CleaningLocating the Serial Number and the Service Tag Printing Meters Cleaning the Exterior Cleaning the PrinterCleaning the LEDs Rotate the lever on the front left side to unlock it Close the imaging unit cover Ordering Supplies Routine Maintenance ItemsConsumables Customer Replaceable Parts When to Order SuppliesRecycling Supplies Moving the Printer Symbol Description Printer Symbols Troubleshooting Probable Causes Solutions General TroubleshootingPrinter Does Not Turn On Printing Takes Too Long Printer Resets or Turns Off Frequently Printer Is Making Unusual Noises Duplex ProblemsDate and Time Are Incorrect Front Door Will Not Close Clearing Paper Jams Paper Feed Problems Jam at Tray 1 MPT Close Left Door a Jam at Tray Pull Tray 2 out of the printer Jam at Tray 3, 4, or Close Left Door C Remove crumpled paper from the tray Jam at Left Door a Jam at the Duplex Unit at Door B Jam at the Duplex Unit at Door a and B Close Left Door a Paper Size Jam Remove the jammed paper Paper Type Jam Close Left Door a Long-Edge Feed LEF Misfeed at Tray 1 MPT Make sure to Minimizing Paper Jams Printer Pulls Multiple Sheets Together Troubleshooting Paper Feed ProblemsPaper Jam Message Stays On Avoid the following Media Misfeeds Using Built-in Troubleshooting Tools Print-Quality ProblemsPrinting the Troubleshooting Print Quality Setting Color Calibration Calibrating the Paper Type Adjusting the Print MarginsSelecting Paper Type Select Information Information Pages Paper Tips Nothing Prints or Black Spots Print on Troubleshooting Print-Quality Problems Image Prints Too Light Print Density is Uneven Image Prints Too Dark Ink Rubs Off After Printing Print is Irregular or Mottled Toner Smudges Appear on the Back Toner Smudges and Residual Images Print Image Prints with Defects White or Black Areas Print in Regular Pattern Colors Look Wrong Lateral Lines or Bands Print on ImageColors Do Not Register Properly Colors Reproduce Poorly Control Panel Messages Getting Help Helpful Websites Online Diagnostics Technical SupportResource Link Printer Specifications Base Unit Physical SpecificationsOptional Trays 3, 4, Clearance Requirements Temperature Environmental SpecificationsRelative Humidity Electrical Specifications Resolution Performance SpecificationsPrint Speed Memory Controller SpecificationsInterfaces Index Dhcp Dell 7130cdn Professional Color Printer 141 User Guide Dell 7130cdn Professional Color Printer User Guide Low Dell 7130cdn Professional Color Printer User Guide