Troubleshooting

Toner Smudges and Residual Images Print

Probable Causes

Solutions

 

 

Unsupported media (wrong size, thickness, type,

Use Dell approved media. See Supported Media

etc.) is being used.

on page 43.

 

 

Media type is set incorrectly.

When printing envelopes, labels, heavyweight

 

stock, or transparencies, specify the appropriate

 

media type in the printer driver.

 

 

Toner Smudges Appear on the Back of the Page

Probable Causes

Solutions

 

 

The media transfer roller is dirty.

Check the transfer roller for toner accumulation.

 

Replace if necessary.

 

 

The media path is dirty with toner.

Print several blank sheets and the excess toner

 

should disappear.

 

 

Foreign material has entered the printer.

Check the transfer belt for foreign material or

 

damage.

 

Check the fuser for foreign material.

 

 

Dell 7130cdn Professional Color Printer

127

User Guide

 

Page 127
Image 127
Dell 7130cdn manual Toner Smudges and Residual Images Print, Toner Smudges Appear on the Back