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Dell 7130cdn manual Online Diagnostics Technical Support, Helpful Websites, Resource Link

Models: 7130cdn

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Troubleshooting

Online Diagnostics Technical Support

Online Diagnostics Technical Support is an automated, internet-based support system that uses your default Web browser to send diagnostic information from your printer to the Dell website for analysis. Online Diagnostics Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, Online Diagnostics Technical Support assists you in opening a Service Request with Dell Customer Support.

To access Online Diagnostics Technical Support:

1.Open your Web browser and go to www.fixyourprinter.com/printerdiagnostics.

2.Enter your printer’s IP address in the browser window.

3.Follow the instructions on the screen.

Helpful Websites

Dell provides several websites that offer additional help on your Dell 7130cdn printer.

Resource	Link

Online Diagnostics Technical Support	www.fixyourprinter.com/printerdiagnostics
automatically diagnoses problems on your
networked printer and proposes solutions

Technical support information for your printer,	www.support.dell.com
includes online Technical Support, driver
downloads, documentation, video tutorials, and
much more

Supplies for your printer	www.dell.com/supplies

General information and Local sales	www.dell.com

Material Safety Data Sheets identify materials,	www.dell.com/msds
and provide information on safely handling and	(U.S. and Canada)
storing hazardous materials	(European Union)
	(European Union)

Information about recycling supplies	www.dell.com/recycling

132Dell 7130cdn Professional Color Printer User Guide

Image 132

Dell 7130cdn manual Online Diagnostics Technical Support, Helpful Websites, Resource Link

Contents

User Guide Page Contents Printing Maintenance Index Features1 Parts of the Printer Front ViewRear View Internal ComponentsPrinter Configurations Standard FeaturesAvailable Configurations Features ConfigurationOptions Control Panel Control Panel LayoutConfiguration Information PagesMenu Map More Information Information SourceNetwork Basics Overview of Network Setup and Configuration Connecting via Ethernet Recommended Choosing a Connection MethodNetwork Connection Connecting via USB USB ConnectionConfiguring the Network Address TCP/IP and IP AddressesAutomatically Setting the Printer’s IP Address Dynamic Methods of Setting the Printer’s IP AddressUsing the Control Panel Using the Embedded Web ServerManually Setting the Printer’s IP Address Using Host Names with the Domain Name Service DNSInformation Required for Manual IP Addressing Click Properties Printer Management Software Embedded Web ServerAvailable Printer Drivers Printer Driver DescriptionQuick CD Install Steps Windows 2000 or LaterPreliminary Steps Other Methods of Installation Microsoft TCP/IP ProtocolRight-clickLocal Area Connection, then click Properties Adding the PrinterConfiguring the Printer Microsoft IPP PortPrinting a Test Obtaining the Printer’s URL Network PathWindows 64-Bit Server to 32-Bit Client Installation Creating an IPP PrinterDouble-click on Printers and Faxes Windows 2000 or Later Troubleshooting Verifying SettingsVerifying Driver Installation Select Intel Box for Windows XP, then click NextClick Start Settings Printers Printing a TestMacintosh OS X, Version 10.3 and Higher Macintosh OS X, VersionBonjour Rendezvous Connection Open the Printer Setup Utility Macintosh OS X, Version 10.4 and HigherLPD/LPR Connection Macintosh Troubleshooting Mac OS X, Version 10.3 and Higher Mac OS X, Version 10.3 and Higher TroubleshootingQuick Install Steps Unix LinuxFrom the Printer From Your ComputerInstalling the Printer When Using Cups as the Print Spooler Click the PPD Files using Cups Printing Services linkIPv6 Enabling IPv6Setting the Interface ID Resetting the TCP/IP ConfigurationAutomatic Address Assignment DHCPv6Select/deselect Use router supplied prefixes Setting DHCPv6 Options with the Control Panel Setting DHCPv6 Options Using the Embedded Web ServerSetting the IPv6 Address with the Control Panel Manual Address AssignmentSetting the IPv6 Address Using the Embedded Web Server Address PrecedencePrinting3 Printing Overview Supported Media General Media Loading GuidelinesOrdering Media Media That Can Damage Your Printer Paper Storage GuidelinesLoading Media Loading Paper in Tray 1 MPTLong-Edge Feed Adjust the paper guides to fit the paper loaded in the tray Short-Edge Feed Adjust the guides to fit the paper Using Manual Feed in Tray 1 MPT Selecting Manual Feed Using WindowsSelecting Manual Feed Using Macintosh Loading Paper in TraysFan the paper to release sheets that are stuck together 7130-122 Push the tray completely into the printer Short-Edge Feed 7130-057 7130-059 Printing Printing on Special Media Printing on TransparenciesGuidelines Printing on Envelopes Printing on LabelsPrinting on Glossy Paper Using Custom Paper Types Select Custom Paper TypesWindows 2000 or newer Using Custom Size Paper Mac OS X versionTray 1 MPT Trays Mac OS X version 10.4 and newer Selecting Printing Options Printing Options for WindowsTab Printing Options Setting Default Printing Options for Windows Selecting Printing Options for an Individual Job in WindowsSaving a Set of Commonly Used Printing Options in Windows Printing Options for Macintosh Selecting Options for an Individual Job for MacintoshPrinting on Both Sides of the Paper Sided Printing GuidelinesPrinting a 2-Sided Document Tray 1 MPTTrays Operating System StepsLayout Options Windows and MacintoshSelecting Paper Type to Use Selecting Paper Type to Use for a Supported DriverWindows 2000 and newer Macintosh OS X 10.3 and newerPrinting N-Up Using a supported Driver Printing Multiple Pages to a Single Sheet N-UpWindows 2000 or newer Mac OS X version 10.3 and newerPrinting Booklets Selecting Booklet Printing in a Supported DriverWindows 2000 or newer and PostScript driver Select the Layout/Watermark tabMac OS X Using Color Corrections Making Color Adjustments in a Supported DriverSelecting Color Correction in a Supported Driver Windows 2000 or newer driverColor Cast Making Custom Color Adjustments Select Image Options, and select Color ConfigurationCustom Automatic Description Color Printing Black and White Using a Supported Driver Printing in Black and WhiteSelect Black and White Printing Separators Printing Insert Pages in a Supported DriverSelect Separators from the Paper Menu Printing Cover Pages Cover Print Option Pages Printed on CoverPrint Option Last Blank Pages Text Printing Cover Pages in a Supported Driver Mac OS X 10.3 and and higherPrinting Watermarks Printing Mirror Images Selecting Mirror Image in a Supported DriverSelect Yes for Mirrored Output under Image Options Printing Special Job Types Windows 2000 or laterSending Print With Jobs Printing or Deleting Secure Print JobsPrinting or Deleting Personal Print Jobs Printing or Deleting Proof and Saved Print JobsPrinting or Deleting Personal Saved Jobs Printing Maintenance4 Maintenance and Cleaning General PrecautionsLocating the Serial Number and the Service Tag Printing Meters Cleaning the Printer Cleaning the ExteriorCleaning the LEDs Rotate the lever on the front left side to unlock it Close the imaging unit cover Routine Maintenance Items Ordering SuppliesConsumables When to Order Supplies Customer Replaceable PartsRecycling Supplies Moving the Printer Printer Symbols Symbol DescriptionTroubleshooting General Troubleshooting Probable Causes SolutionsPrinter Does Not Turn On Printer Resets or Turns Off Frequently Printing Takes Too LongDuplex Problems Printer Is Making Unusual NoisesDate and Time Are Incorrect Front Door Will Not ClosePaper Feed Problems Clearing Paper JamsJam at Tray 1 MPT Close Left Door a Jam at Tray Pull Tray 2 out of the printer Jam at Tray 3, 4, or Close Left Door C Remove crumpled paper from the tray Jam at Left Door a Jam at the Duplex Unit at Door B Jam at the Duplex Unit at Door a and B Close Left Door a Paper Size Jam Remove the jammed paper Paper Type Jam Close Left Door a Misfeed at Tray 1 MPT Long-Edge Feed LEFMinimizing Paper Jams Make sure toTroubleshooting Paper Feed Problems Printer Pulls Multiple Sheets TogetherPaper Jam Message Stays On Avoid the followingMedia Misfeeds Print-Quality Problems Using Built-in Troubleshooting ToolsPrinting the Troubleshooting Print Quality Setting Color CalibrationAdjusting the Print Margins Calibrating the Paper TypeSelecting Paper Type Select Information Information Pages Paper TipsTroubleshooting Print-Quality Problems Nothing Prints or Black Spots Print onImage Prints Too Light Image Prints Too Dark Print Density is UnevenPrint is Irregular or Mottled Ink Rubs Off After PrintingToner Smudges and Residual Images Print Toner Smudges Appear on the BackWhite or Black Areas Print in Regular Pattern Image Prints with DefectsLateral Lines or Bands Print on Image Colors Look WrongColors Do Not Register Properly Colors Reproduce Poorly Getting Help Control Panel MessagesOnline Diagnostics Technical Support Helpful WebsitesResource Link Printer Specifications Physical Specifications Base UnitOptional Trays 3, 4, Clearance RequirementsEnvironmental Specifications TemperatureRelative Humidity Electrical Specifications Performance Specifications ResolutionPrint Speed Controller Specifications MemoryInterfaces Index Dhcp Dell 7130cdn Professional Color Printer 141 User Guide Dell 7130cdn Professional Color Printer User Guide Low Dell 7130cdn Professional Color Printer User Guide