General Troubleshooting, Printer Does Not Turn On | Dell 7130cdn

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply restarting the printer.

To restart the printer:

1.Locate the power switch to the right side of the control panel.

2.Turn the switch OFF, wait 2 minutes, and turn the switch back ON.

If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.

•Printer Does Not Turn On on page 98

•Printing Takes Too Long on page 99

•Printer Resets or Turns Off Frequently on page 99

•Printer Is Making Unusual Noises on page 100

•The Date and Time Are Incorrect on page 100

•Duplex Problems on page 100

•Front Door Will Not Close on page 100

Printer Does Not Turn On

Probable Causes	Solutions

The power cord is not correctly plugged into the	Turn off the printer, and plug the power cord
outlet.	securely into the outlet.

Something is wrong with the outlet connected to	Plug another electrical appliance into the outlet
the printer.	and see whether it operates properly.
	Try a different outlet.

The power switch is not correctly turned on.	Turn the power switch off, wait two minutes, then
	turn it back on.

The printer is connected to an outlet with a voltage	Use a power source with the specifications listed
or frequency that does not match the printer	in Electrical Specifications on page 136.
specifications.

Caution: Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only. Do not use a power strip. If necessary, contact a licensed electrician to install a properly grounded outlet.

98Dell 7130cdn Professional Color Printer User Guide

Image 98

Dell 7130cdn manual General Troubleshooting, Printer Does Not Turn On, Probable Causes Solutions

Contents

User Guide Page Contents Printing Maintenance Index Features1 Parts of the Printer Front View Rear View Internal Components Available Configurations Printer ConfigurationsStandard Features Features Configuration Options Control Panel Control Panel Layout Menu Map ConfigurationInformation Pages More Information Information Source Network Basics Overview of Network Setup and Configuration Network Connection Connecting via Ethernet RecommendedChoosing a Connection Method Connecting via USB USB Connection Configuring the Network Address TCP/IP and IP Addresses Using the Control Panel Automatically Setting the Printer’s IP AddressDynamic Methods of Setting the Printer’s IP Address Using the Embedded Web Server Information Required for Manual IP Addressing Manually Setting the Printer’s IP AddressUsing Host Names with the Domain Name Service DNS Click Properties Printer Management Software Embedded Web Server Available Printer Drivers Printer Driver Description Preliminary Steps Quick CD Install StepsWindows 2000 or Later Right-clickLocal Area Connection, then click Properties Other Methods of InstallationMicrosoft TCP/IP Protocol Adding the Printer Printing a Test Configuring the PrinterMicrosoft IPP Port Obtaining the Printer’s URL Network Path Double-click on Printers and Faxes Windows 64-Bit Server to 32-Bit Client InstallationCreating an IPP Printer Verifying Driver Installation Windows 2000 or Later TroubleshootingVerifying Settings Select Intel Box for Windows XP, then click Next Click Start Settings Printers Printing a Test Bonjour Rendezvous Connection Macintosh OS X, Version 10.3 and HigherMacintosh OS X, Version LPD/LPR Connection Open the Printer Setup UtilityMacintosh OS X, Version 10.4 and Higher Macintosh Troubleshooting Mac OS X, Version 10.3 and Higher Mac OS X, Version 10.3 and Higher Troubleshooting From the Printer Quick Install StepsUnix Linux From Your Computer Installing the Printer When Using Cups as the Print Spooler Click the PPD Files using Cups Printing Services link IPv6 Enabling IPv6 Setting the Interface ID Resetting the TCP/IP Configuration Select/deselect Use router supplied prefixes Automatic Address AssignmentDHCPv6 Setting the IPv6 Address with the Control Panel Setting DHCPv6 Options with the Control PanelSetting DHCPv6 Options Using the Embedded Web Server Manual Address Assignment Setting the IPv6 Address Using the Embedded Web Server Address Precedence Printing3 Printing Overview Ordering Media Supported MediaGeneral Media Loading Guidelines Media That Can Damage Your Printer Paper Storage Guidelines Loading Media Loading Paper in Tray 1 MPT Long-Edge Feed Adjust the paper guides to fit the paper loaded in the tray Short-Edge Feed Adjust the guides to fit the paper Selecting Manual Feed Using Macintosh Using Manual Feed in Tray 1 MPTSelecting Manual Feed Using Windows Loading Paper in Trays Fan the paper to release sheets that are stuck together 7130-122 Push the tray completely into the printer Short-Edge Feed 7130-057 7130-059 Printing Guidelines Printing on Special MediaPrinting on Transparencies Printing on Envelopes Printing on Labels Printing on Glossy Paper Windows 2000 or newer Using Custom Paper TypesSelect Custom Paper Types Tray 1 MPT Trays Using Custom Size PaperMac OS X version Mac OS X version 10.4 and newer Tab Printing Options Selecting Printing OptionsPrinting Options for Windows Saving a Set of Commonly Used Printing Options in Windows Setting Default Printing Options for WindowsSelecting Printing Options for an Individual Job in Windows Printing Options for Macintosh Selecting Options for an Individual Job for Macintosh Printing on Both Sides of the Paper Sided Printing Guidelines Trays Printing a 2-Sided DocumentTray 1 MPT Operating System Steps Layout Options Windows and Macintosh Windows 2000 and newer Selecting Paper Type to UseSelecting Paper Type to Use for a Supported Driver Macintosh OS X 10.3 and newer Windows 2000 or newer Printing N-Up Using a supported DriverPrinting Multiple Pages to a Single Sheet N-Up Mac OS X version 10.3 and newer Windows 2000 or newer and PostScript driver Printing BookletsSelecting Booklet Printing in a Supported Driver Select the Layout/Watermark tab Mac OS X Selecting Color Correction in a Supported Driver Using Color CorrectionsMaking Color Adjustments in a Supported Driver Windows 2000 or newer driver Color Cast Custom Automatic Description Color Making Custom Color AdjustmentsSelect Image Options, and select Color Configuration Select Black and White Printing Black and White Using a Supported DriverPrinting in Black and White Select Separators from the Paper Menu Printing SeparatorsPrinting Insert Pages in a Supported Driver Print Option Last Blank Pages Text Printing Cover PagesCover Print Option Pages Printed on Cover Printing Cover Pages in a Supported Driver Mac OS X 10.3 and and higher Printing Watermarks Select Yes for Mirrored Output under Image Options Printing Mirror ImagesSelecting Mirror Image in a Supported Driver Printing Special Job Types Windows 2000 or later Sending Print With Jobs Printing or Deleting Secure Print Jobs Printing or Deleting Personal Saved Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Proof and Saved Print Jobs Printing Maintenance4 Locating the Serial Number and the Service Tag Maintenance and CleaningGeneral Precautions Printing Meters Cleaning the LEDs Cleaning the PrinterCleaning the Exterior Rotate the lever on the front left side to unlock it Close the imaging unit cover Consumables Routine Maintenance ItemsOrdering Supplies Recycling Supplies When to Order SuppliesCustomer Replaceable Parts Moving the Printer Printer Symbols Symbol Description Troubleshooting Printer Does Not Turn On General TroubleshootingProbable Causes Solutions Printer Resets or Turns Off Frequently Printing Takes Too Long Date and Time Are Incorrect Duplex ProblemsPrinter Is Making Unusual Noises Front Door Will Not Close Paper Feed Problems Clearing Paper Jams Jam at Tray 1 MPT Close Left Door a Jam at Tray Pull Tray 2 out of the printer Jam at Tray 3, 4, or Close Left Door C Remove crumpled paper from the tray Jam at Left Door a Jam at the Duplex Unit at Door B Jam at the Duplex Unit at Door a and B Close Left Door a Paper Size Jam Remove the jammed paper Paper Type Jam Close Left Door a Misfeed at Tray 1 MPT Long-Edge Feed LEF Minimizing Paper Jams Make sure to Paper Jam Message Stays On Troubleshooting Paper Feed ProblemsPrinter Pulls Multiple Sheets Together Avoid the following Media Misfeeds Printing the Troubleshooting Print Quality Print-Quality ProblemsUsing Built-in Troubleshooting Tools Setting Color Calibration Selecting Paper Type Adjusting the Print MarginsCalibrating the Paper Type Select Information Information Pages Paper Tips Troubleshooting Print-Quality Problems Nothing Prints or Black Spots Print on Image Prints Too Light Image Prints Too Dark Print Density is Uneven Print is Irregular or Mottled Ink Rubs Off After Printing Toner Smudges and Residual Images Print Toner Smudges Appear on the Back White or Black Areas Print in Regular Pattern Image Prints with Defects Colors Do Not Register Properly Lateral Lines or Bands Print on ImageColors Look Wrong Colors Reproduce Poorly Getting Help Control Panel Messages Resource Link Online Diagnostics Technical SupportHelpful Websites Printer Specifications Optional Trays 3, 4, Physical SpecificationsBase Unit Clearance Requirements Relative Humidity Environmental SpecificationsTemperature Electrical Specifications Print Speed Performance SpecificationsResolution Interfaces Controller SpecificationsMemory Index Dhcp Dell 7130cdn Professional Color Printer 141 User Guide Dell 7130cdn Professional Color Printer User Guide Low Dell 7130cdn Professional Color Printer User Guide