Dell 745N manual Troubleshooting External Storage Configuration NAS Systems

5.Right-click on the unknown/uninitialized Disk and click Initialize Disk.

6.Convert the newly created disk to a dynamic disk by right-clicking the disk and selecting Convert to dynamic disk.

7.Right-click on the disk and click New Volume.

Follow the instructions in the New Volume Wizard to create the Volume. Ensure that you select NTFS as the file system for the volume.

8.When the Completing the New Volume Wizard window displays, click Finish.

See "Reinstalling the Operating System" for operating system reinstallation procedures.

External Storage Configuration Recovery and Restoration Procedures

NOTICE: Do not use the following procedures to recover and restore a hardware-RAID or software- RAID NAS system. If your NAS system uses hardware RAID, see "Hardware-RAID Recovery and Restoration Procedures." If your NAS system uses software RAID, see "Software-RAID Recovery and Restoration Procedures." For instructions on how to determine the configuration of your NAS system, see "Determining a NAS System's Configuration" in "NAS Manager."

This subsection provides instructions on how to recover the software RAID with external storage NAS system if the operating system internal hard drives or external storage hard drives fail. Additionally, this section provides information for possible solutions that do not require restoring the operating system or hard drives.

Because your NAS system is designed to have redundancy, it can recover from certain hardware and software failures. In some situations, it can recover automatically, and in others, you must have administrator privileges and manually intervene to recover the NAS system.

Use the following methods in the order listed to restore your software-RAID NAS system:

1.Check all of the items in "Troubleshooting External Storage Configuration NAS Systems."

2.Follow the procedures described in "Booting From the Software-RAID NAS System Recovery Operating System Mirror Hard Drives."

3.Reinstall the operating system as described in "Recovering From a Software-RAID Operating System Failure."

Troubleshooting External Storage Configuration NAS Systems

This section provides checks and solutions to try before you reinstall your operating system or replace a hard drive. Some of the checks require you to observe the LEDs on the front and back of the NAS system. For more information about the LEDs, see your Installation and Troubleshooting Guide.

•Does the power LED show that the NAS system is turned on?

Ensure that the power cable is connected to the NAS system and a power source and that the NAS system is turned on.

•Does the power LED on the external storage enclosure show that the enclosure is turned on?

Ensure that the power cable connected to the storage enclosure and a power source and that the enclosure is turned on.

•Are the link LEDs on the back of the NAS system and any network switches to which it may be connected illuminated?

Ensure that the Ethernet cable is securely connected to the NAS system and a functioning Ethernet jack.

•Are you using a standard Ethernet cable to connect to the network?

Do not use a crossover cable.

•Have you allowed enough time for the NAS system to boot?

The NAS system typically takes several minutes to boot.