seem to cancel the operation.

 

 

When I select the Check All box

The Check All box is not automatically

This behavior does not affect functionality. The Check All box does not

and then deselect one or more

deselected. However, this does not mean

indicate what has specifically been selected or deselected.

choices on some screens in the NAS

that all items in the list are selected.

 

Manager, the Check All box remains

 

 

selected.

 

 

I have changed the password for

The NAS Manager does not automatically

The password was successfully changed. If you want to confirm that

the administrator account; however,

refresh the account information for the

the new password is in effect, close the browser, and then reconnect.

several minutes have passed and I

administrator while in the NAS Manager.

The new password should work, but the old one should not.

have not been prompted for the

Instead, it performs the refresh as a timed

 

new password.

function.

 

 

 

 

I am looking for a topic on the

Some sections of the NAS Manager do not

For information on a specific function, see the Windows Storage Server

context-sensitive online help in the

have context-sensitive help.

2003 Help, which is available by logging into a Remote Desktop Session

NAS Manager, but it says No Topic

 

and clicking the Start button and selecting Help and Support. You can

Available.

 

also see the appropriate section in this Administrator's Guide.

 

 

 

I tried to clear the FTP log or the

The logs are currently locked by the NAS

Connect to the NAS system using Remote Desktop and clear these logs

Web (HTTP) Shares log in the

system for the FTP service and to support

by using Microsoft Management Console (MMC). You can access MMC by

Maintenance section of the NAS

the NAS Manager. The logs cannot be

logging into a Remote Desktop session and then right-clicking My

Manager, but I received an error

cleared in the NAS Manager.

Appliance and selecting Manage.

message and the log was not

 

 

cleared.

 

 

 

 

 

While viewing the properties of a

You were already on the General tab and

Select Cancel or click Back on your browser. Reselect the user for

user, I selected the General tab.

the page did not refresh properly.

whom you want to view properties.

The fields for this user are now all

 

 

blank.

 

 

 

 

 

I added members to a local group

You might have removed and then added

Reselect the Local Groups tab in the NAS Manager primary menu. Add

using the NAS Manager, but when I

the same member to the local group. This

or remove the appropriate members to or from the local group.

click OK, the screen only refreshes.

may cause the screen to refresh instead of

 

 

update correctly.

 

I cannot change the WINS

The NAS Manager grays out the WINS

To set the WINS addresses from the NAS Manager, click Network on

addresses when I click Network on

Servers Configuration page unless you set

the primary menu, click Interfaces, and click IP in the Tasks list. On the

the NAS Manager primary menu, click

the IP Address Configuration page to Use

IP Address Configuration page, click the radio button for Use the

Network Interfaces, and then click

the following IP settings.

following IP settings, and then type the IP address, Subnet mask, and

WINS in the Tasks list.

 

the default gateway in the appropriate text boxes.

 

 

 

In the column for the percent used

You need to verify the amount of space

To verify how much space Shadow Copy is using, select a volume, and

on the Shadow Copies page, the

being used by Shadow Copy.

then select Properties. This page displays the amount of space used by

percentage of space used appears

 

Shadow Copy on that volume.

to be inaccurate.

 

 

Table 10-3. Server for NFS

Issue

Possible cause

Resolution

 

 

 

I cannot access the NAS Manager from

The NAS Manager is not supported by the Red Hat Linux

Use a client system running Windows to connect to

my Red Hat® Linux client system.

operating system and does not work with the NAS Manager.

the NAS Manager.

While updating client access to an NFS

Only the All Machines category options are displayed

Add the appropriate client systems, and then

share, the No Access option is

during this update.

select OK. After you have added the client system,

displayed, but the Root option is not.

 

navigate back to the NFS tab for this share and

 

 

select the correct options for the individual Client

 

 

Machines.

 

 

 

Every time I try to obtain a directory

The problem you are experiencing involves a System

Ignore this error. The System Volume Information

listing from an NFS client on the root of a

Volume Information directory created by Microsoft Index

directory is not used by NFS clients or your system

system volume, I get an error message,

Server. The NFS service does not have access to this

by default.

such as Permission Denied.

directory and returns an error message to the client when

 

 

trying to list its properties.

 

 

This issue only occurs when sharing the root of a drive

 

 

letter.

 

When updating the client system's

The NAS Manager might reset the All Machines client

Add a client system that has read-write or read-

access to an NFS share, the All

system's group to Read-Writewhen the client systems do

only access, and then set the All Machines client

Machines client group is reset from the

not have read-only or read-write access.

system group to No Access.

No Access access type to Read-Write

 

 

access.

 

 

 

 

 

My NAS system is experiencing low NFS

NFS write-back cache is disabled.

If your system is not part of a cluster, you can

performance.

 

enable NFS write-back cache to improve

 

 

performance. See "Advanced Features" for more

 

 

information.

The NFS client system group All

Setting a client group to use the same permissions as All

Access the NAS system's desktop and modify the

Machines is reset to No Access when

Machines causes All Machines to be reset to No Access.

NFS share properties of the folder directly.

another client system group is set with

 

 

the same access permissions and root.

 

 

 

 

 

I am getting inconsistent map

Modifications to user name maps are cached and may not

Use only one tool to administer user name maps.

definitions when I use the NAS Manager

take effect immediately.

 

and the MMC to create user name maps.

 

 

Table 10-4. Macintosh and AppleTalk

Issue

Possible cause

Resolution

 

 

 

I cannot create AppleTalk

AppleTalk protocol is not enabled by default

Enable AppleTalk protocol on new systems or systems that have been

shares on a new NAS system.

on new or reinstalled systems.

reinstalled as explained in "Enabling the AppleTalk Protocol" in "Advanced

 

 

Features."

 

 

 

 

 

 

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Dell 745N manual Server for NFS, Macintosh and AppleTalk