Table 10-3. Server for NFS
Table 10-4.MacintoshandAppleTalk
seem to cancel the operation.
When I select the Check All box
and then deselect one or more
choices on some screens in the NAS
Manager, the Check All box remains
selected.
The Check All box is not automatically
deselected. However, this does not mean
that all items in the list are selected.
This behavior does not affect functionality. The Check All box does not
indicate what has specifically been selected or deselected.
I have changed the password for
the administrator account; however,
several minutes have passed and I
have not been prompted for the
new password.
The NAS Manager does not automatically
refresh the account information for the
administrator while in the NAS Manager.
Instead, it performs the refresh as a timed
function.
The password was successfully changed. If you want to confirm that
the new password is in effect, close the browser, and then reconnect.
The new password should work, but the old one should not.
I am looking for a topic on the
context-sensitive online help in the
NAS Manager, but it says No Topic
Available.
Some sections of the NAS Manager do not
have context-sensitive help.
For information on a specific function, see the Windows Storage Server
2003 Help, which is available by logging into a Remote Desktop Session
and clicking the Start button and selecting Help and Support. You can
also see the appropriate section in this Administrator's Guide.
I tried to clear the FTP log or the
Web (HTTP) Shares log in the
Maintenance section of the NAS
Manager, but I received an error
message and the log was not
cleared.
The logs are currently locked by the NAS
system for the FTP service and to support
the NAS Manager. The logs cannot be
cleared in the NAS Manager.
Connect to the NAS system using Remote Desktop and clear these logs
by using Microsoft Management Console (MMC). You can access MMC by
logging into a Remote Desktop session and then right-clicking My
Appliance and selecting Manage.
While viewing the properties of a
user, I selected the General tab.
The fields for this user are now all
blank.
You were already on the General tab and
the page did not refresh properly.
Select Cancel or click Back on your browser. Reselect the user for
whom you want to view properties.
I added members to a local group
using the NAS Manager, but when I
click OK, the screen only refreshes.
You might have removed and then added
the same member to the local group. This
may cause the screen to refresh instead of
update correctly.
Reselect the Local Groups tab in the NAS Manager primary menu. Add
or remove the appropriate members to or from the local group.
I cannot change the WINS
addresses when I click Network on
the NAS Manager primary menu, click
Network Interfaces, and then click
WINS in the Tasks list.
The NAS Manager grays out the WINS
Servers Configuration page unless you set
the IP Address Configuration page to Use
the following IP settings.
To set the WINS addresses from the NAS Manager, click Network on
the primary menu, click Interfaces, and click IP in the Tasks list. On the
IP Address Configuration page, click the radio button for Use the
following IP settings, and then type the IP address, Subnet mask, and
the default gateway in the appropriate text boxes.
In the column for the percent used
on the Shadow Copies page, the
percentage of space used appears
to be inaccurate.
You need to verify the amount of space
being used by Shadow Copy.
To verify how much space Shadow Copy is using, select a volume, and
then select Properties. This page displays the amount of space used by
Shadow Copy on that volume.
Issue
Possible cause
Resolution
I cannot access the NAS Manager from
my Red Hat®Linux client system.
The NAS Manager is not supported by the Red Hat Linux
operating system and does not work with the NAS Manager.
Use a client system running Windows to connect to
the NAS Manager.
While updating client access to an NFS
share, the No Access option is
displayed, but the Root option is not.
Only the All Machines category options are displayed
during this update.
Add the appropriate client systems, and then
select OK. After you have added the client system,
navigate back to the NFS tab for this share and
select the correct options for the individual Client
Machines.
Every time I try to obtain a directory
listing from an NFS client on the root of a
system volume, I get an error message,
such as Permission Denied.
The problem you are experiencing involves a System
Volume Information directory created by Microsoft Index
Server. The NFS service does not have access to this
directory and returns an error message to the client when
trying to list its properties.
This issue only occurs when sharing the root of a drive
letter.
Ignore this error. The System Volume Information
directory is not used by NFS clients or your system
by default.
When updating the client system's
access to an NFS share, the All
Machines client group is reset from the
No Access access type to Read-Write
access.
The NAS Manager might reset the All Machines client
system's group to Read-Write when the client systems do
not have read-only or read-write access.
Add a client system that has read-write or read-
only access, and then set the All Machines client
system group to No Access.
My NAS system is experiencing low NFS
performance.
NFS write-back cache is disabled.
If your system is not part of a cluster, you can
enable NFS write-back cache to improve
performance. See "Advanced Features" for more
information.
The NFS client system group All
Machines is reset to No Access when
another client system group is set with
the same access permissions and root.
Setting a client group to use the same permissions as All
Machines causes All Machines to be reset to No Access.
Access the NAS system's desktop and modify the
NFS share properties of the folder directly.
I am getting inconsistent map
definitions when I use the NAS Manager
and the MMC to create user name maps.
Modifications to user name maps are cached and may not
take effect immediately.
Use only one tool to administer user name maps.
Issue
Resolution
I cannot create AppleTalk
shares on a new NAS system.
Enable AppleTalk protocol on new systems or systems that have been
reinstalled as explained in "Enabling the AppleTalk Protocol" in "Advanced
Features."