I am getting event errors for

Services for Macintosh are bound to the

Bind the AppleTalk protocol to an enabled NIC. See "AppleTalk Protocol

Services for Macintosh.

onboard network adapter by default. If this

Adapter Binding" in "Advanced Features."

 

network adapter has been disabled, binding

 

 

errors occur.

 

From a Macintosh client, users

The time between clients and the system is

Ensure that clients have their time synchronized to within 10 minutes of the

cannot modify or delete a file

not properly synchronized.

time zone.

that a Windows client has

 

 

accessed.

 

 

After modifying properties of

File Services for Macintosh can not establish

Restart the workstation service.

the AppleTalk protocol, File

communication to the local Remote Procedure

 

Services for Macintosh does

Call (RPC) service.

 

not restart.

 

 

 

 

 

A user cannot access an

The share may need to be authenticated for

If Apple Authentication is used, create a user and assign an 8-character (or

AppleTalk share.

the user.

less) password for authentication.

 

 

If Microsoft Authentication is used, ensure that the correct user name and

 

 

password are being used. The user may also not have the correct privileges

 

 

to access the share. Passwords greater than 8-characters are not

 

 

supported without a Microsoft Authentication agent.

 

 

 

NOTE: Table 10-5 provides hardware-RAID NAS system-specific troubleshooting information. Disregard this information if you have a software-RAID or an external storage NAS system. For instructions on how to determine the configuration of your NAS system, see "Determining a NAS System's Configuration" in "NAS Manager."

Table 10-5. Hardware-RAID NAS System Internal RAID Controller Card

Issue

Possible cause

Resolution

 

 

 

The LED on a hard

A hard drive is offline on the

Shut down the NAS system. Ensure that the power and data cables are correctly connected to the

drive on my NAS

CERC SATA controller, which is

hard drive. Boot the system. If the hard drive still fails, run Dell online hard drive diagnostics. See

system is blinking

most likely caused by a failed

the Dell OpenManage Server Administrator documentation on the system's Resource CD for more

amber.

hard drive.

information about how to run the diagnostics. If the application fails, replace the hard drive.

 

 

 

The NAS system

The controller is not being

Shut down the NAS system. Check the PCI riser card connection to the CERC SATA card and ensure

hangs during POST.

detected.

that it is seated correctly. Also check the cable and power connections for the hard drives.

 

 

If the system still hangs, perform the following steps:

 

 

1.

Shut down the NAS system.

 

 

2.

Check the PCI riser connection to the CERC SATA card.

 

 

3.

Try installing the CERC SATA card in the other PCI slot (if available).

 

 

4.

If the system can now see the card, replace the riser card.

 

 

 

The CERC SATA card

The hard drives are not

Shut down the NAS system. Reseat the CERC SATA card and make sure that power and data

cannot see any hard

connected correctly.

cables from each of the hard drives are connected to the CERC SATA card correctly.

drives attached to the

 

 

 

system.

 

 

 

 

 

 

 

Back to Contents Page

Page 19
Image 19
Dell 745N manual Hardware-RAID NAS System Internal RAID Controller Card, Adapter Binding in Advanced Features