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Dell 962 owner manual Removing and Reinstalling Software, Windows XP, click Start→ My Computer

Models: 962

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DE T E R MI N E I F T H E P R I NT E R S O F T W A R E I S I N S T A L L E D — Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962. If the Dell Photo AIO Printer 962 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see "Removing and Reinstalling Software" on page 78.

CO R R E C T C O MM U N I C A T I O N P R O B L E MS B E T W E E N T HE P R I N T E R A ND T H E C O MP U T E R —

•Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.

•Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable into the electrical outlet and turn on the printer.

•Restart your computer.

SE T Y O UR P R IN T E R A S T H E D E F A U L T P R I NT E R —

Windows XP

1Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes.

2Right-clickDell Photo AIO Printer 962 and select Set as Default.

Windows 2000

1Click Start→ Settings→ Printers.

2Right-clickDell Photo AIO Printer 962 and select Set as Default.

Removing and Reinstalling Software

If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.

1Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Uninstall Dell AIO Printer 962.

2Follow the instructions on the computer screen to remove the printer software.

3Restart your computer before installing the software again.

4Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

If the installation screen does not appear:

aIn Windows XP, click Start→ My Computer.

In Windows 2000, double-click My Computer from your desktop.

bDouble-click the CD-ROM drive icon. If necessary, double-click setup.exe.

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Troubleshooting

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Dell 962 owner manual Removing and Reinstalling Software, Windows XP, click Start→ My Computer

Contents

Look Inside For Algeria United StatesNetherlands NorwayUnited States Government Restricted Rights Page Contents Understanding the Software Cleaning the Ink Cartridge Nozzles Removing and Reinstalling SoftwareAppendix 116Page W . d e l l . c o m s u p p o r t . d e l l . c o m Understanding the Printer Parts Number Part DescriptionNumber Part Description Connector Right side connectorLeft side Accessing Your User’s Guide Setting Up Your PrinterInstalling the Operator Panel Using the Operator PanelUnderstanding the Operator Panel Display features Printer status Messages Menus Number Part PurposeScan CopyFax Or PhotoSelecting Scan Mode Menu Items Operator Panel MenusScan Mode Menu Items From this menu You canYou printed is not satisfactory Selecting Copy Mode Menu Items Copy Mode Menu Items KEY Press ToneArea to the size of the original selected Selecting Fax Mode Menu Items Fax Mode Menu Items Advanced FAXSpecific time to send a fax For PM or 3 for 24-hour mode Selecting Advanced Fax Menu ItemsAdvanced Fax Mode Menu Items SingleFrom this Advanced You can select Fax option Telephone service. If they are not available, select Any Fax machine From this Advanced You can select Fax option Transparency Understanding the Automatic Paper Type SensorNormal Photo Glossy/photoPrinting Preferences screen appears Right-click the printer iconPrint Media Guidelines for the Paper Support Loading PaperLoad Plain Paper Into the Paper Support Load up to Make sureEnvelopes Print side of the envelopes faces down Insert multiple envelopes in the bottom paper feederLoad an Original Document Into the ADF Paper Guidelines for the ADFCopier media Edge-reinforcedThree-hole PreprintedVertical orientation Horizontal orientation Placing Your Original Document on the Scanner GlassTo get a copy with portrait Close the top coverPrinting Printing a DocumentPrinting Collated Copies of Your Document Printing Photos From Your ComputerPrinting Borderless Photos From a PictBridge-Enabled CameraPrinting More Than one Page on a Sheet of Paper On the Print Layout tab, click BorderlessPrinting a Banner Printing an Image as a Multi-page PosterPrinting Last Page First Follow the instructions on your screen Click OKCopying Copying Documents Using the Operator PanelCopying Documents Using Your Computer Printing Other ProjectsClick See More Copy Settings to Copying Photos Using the Operator PanelCopying Photos Using Your Computer Select a copy quantity 1-99 and colorCollating Copies Using the Operator Panel Changing Copy SettingsScanning Click this tabUsing the Printer Software Scanning PhotosScan section, click See More Scan Settings Scanning to Your Computer Over a NetworkScanning Multiple Pages or Images Editing Scanned Text Using Optical Character Recognition OCR Scanned text appears Edit your document Save your documentMailing a Scanned Image or Document Editing Scanned ImagesSaving an Image on Your Computer With most graphics programs, you can customize your imageEnlarging or Reducing Images or Documents Creative Tasks section, click E-mail an image or documentClick Attach Now Setting up the Printer With Equipment FaxingEquipment Benefits See this section Connecting directly to a telephone wall jack Connecting to a telephoneConnecting to an answering machine Faxing Using the Printer Operator Panel Connecting to a computer modemWhat if I Have a Digital Subscriber Line DSL? Receive a Fax Automatically Send a FaxPress Black or Color Receive a Fax ManuallyConnecting Cables Sending a Fax From the ComputerFaxing Through the Printer Modem Send a Fax Using the Dell All-In-One CenterAccess the Printer Setup Utility Receive a FaxInstall Fax Console Windows XP Only Faxing Through the Computer ModemOn this tab You can Configure Fax Console Windows XP Only Configure Fax Service Management Windows 2000 OnlyClose the Add/Remove Programs window Click File →Print Receive a Fax Using Fax Console or Fax Service ManagementOpen your file to be faxed Click File → PrintSpeed Dial Create a Speed Dial List From the Operator PanelCreate a Speed Dial List From the Computer Create a Group Dial List From the Operator PanelPress Select to save the list Send a Delayed Broadcast FaxBroadcast Send Use a Speed or Group Dial ListUsing Auto Fax Convert Adding Fax Numbers From Which to Block FaxesTo turn on Auto Fax Convert Using the Printer Using the Dell Printer Solution Center Printing Preferences for printingAdvanced tab Preview Using the Dell All-In-One CenterTo access the Dell Printer Solution Center This section You canUsing Printing Preferences To access Printing PreferencesPrinting Preferences includes three main tabs Using Dell Picture StudioPrinting Preferences Tabs Dell Picture Studio HomeInk Cartridge Maintenance Replacing Ink CartridgesInk Cartridge Maintenance Photo or black cartridge Aligning Ink Cartridges Click Print Ink cartridges align when the page prints Cleaning the Ink Cartridge NozzlesClick the Maintenance tab Click Clean to fix horizontal streaksInk Cartridge Maintenance Setup Problems Computer ProblemsWindows XP. click Start→ My Computer Removing and Reinstalling Software Windows XP, click Start→ My ComputerPrinter Problems Messages and Lights onGeneral Problems Fax ProblemsPaper Problems Media Guidelines for the Paper Support onNear the ADF Near the paper exit tray 1 Raise the printer unit Error Messages and Lights Error Message What it indicates SolutionColor ink cartridge is missing Improving Print Quality To access the Dell Printer Solution Center Troubleshooting Contacting Dell Technical AssistanceAutomated Order-Status Service Contacting DellAnguilla A. Austin, TexasBusiness Antigua and BarbudaAustralia Sydney Argentina Buenos AiresAruba Austria Vienna Website support.euro.dell.comBolivia Belgium Brussels Website support.euro.dell.comBermuda BrazilColombia Chile SantiagoChina Xiamen Costa RicaDominica Czech Republic Prague Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com Dominican RepublicHome and Small Business Finland Helsinki Website support.euro.dell.comFrance Paris Montpellier Website support.euro.dell.com CorporateGrenada Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GuatemalaItaly Milan Website support.euro.dell.com IndiaIreland Cherrywood Website support.euro.dell.com JamaicaLatin America Japan Kawasaki Website support.jp.dell.comKorea Seoul Luxembourg Website support.euro.dell.comMexico 100Malaysia Penang MontserratNew Zealand 101Netherlands Amsterdam Website support.euro.dell.com Nicaragua102 103 104 105 W . d e l l . c o m s u p p o r t . d e l l . c o m Terms and Conditions of Sale 107108 Software109 HeadingsLimited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? 110How long does this limited warranty last? What do I do if I need warranty service?111 What will Dell do? What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?Total Satisfaction Return Policy U.S. Only 113Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement114 Limited Warranty 115General Regulatory NoticesGovernment Restricted Rights 116FCC Identification Information FCC Notices U.S. OnlyClass B Fax BrandingAppendix D ex 119Index 121 122