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Dell
962 owner manual Troubleshooting
Models:
962
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Install
Error codes
Warranty
Maintenance
Connecting to a telephone
Setup Problems
Setting Up Your Printer
Send a Delayed Broadcast Fax
Changing Copy Settings
Automated Order-Status Service
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Troubleshooting
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Contents
Look Inside For
United States
Netherlands
Algeria
Norway
United States Government Restricted Rights
Page
Contents
Understanding the Software
Cleaning the Ink Cartridge Nozzles
Removing and Reinstalling Software
Appendix
116
Page
W . d e l l . c o m s u p p o r t . d e l l . c o m
Understanding the Printer Parts
Number Part Description
Number Part Description
Right side connector
Connector
Left side
Accessing Your User’s Guide
Setting Up Your Printer
Using the Operator Panel
Installing the Operator Panel
Understanding the Operator Panel
Display features Printer status Messages Menus
Number Part Purpose
Copy
Fax
Scan
Or Photo
Selecting Scan Mode Menu Items
Operator Panel Menus
From this menu You can
Scan Mode Menu Items
You printed is not satisfactory
Selecting Copy Mode Menu Items
Copy Mode Menu Items
KEY Press Tone
Area to the size of the original selected
Selecting Fax Mode Menu Items
Fax Mode Menu Items
Advanced FAX
Specific time to send a fax
For PM or 3 for 24-hour mode
Selecting Advanced Fax Menu Items
Advanced Fax Mode Menu Items
Single
From this Advanced You can select Fax option
Telephone service. If they are not available, select Any
Fax machine
From this Advanced You can select Fax option
Understanding the Automatic Paper Type Sensor
Normal Photo
Transparency
Glossy/photo
Printing Preferences screen appears
Right-click the printer icon
Loading Paper
Load Plain Paper Into the Paper Support
Print Media Guidelines for the Paper Support
Load up to Make sure
Envelopes Print side of the envelopes faces down
Insert multiple envelopes in the bottom paper feeder
Load an Original Document Into the ADF
Paper Guidelines for the ADF
Edge-reinforced
Three-hole
Copier media
Preprinted
Placing Your Original Document on the Scanner Glass
To get a copy with portrait
Vertical orientation Horizontal orientation
Close the top cover
Printing a Document
Printing
Printing Collated Copies of Your Document
Printing Photos
From Your Computer
From a PictBridge-Enabled Camera
Printing More Than one Page on a Sheet of Paper
Printing Borderless Photos
On the Print Layout tab, click Borderless
Printing an Image as a Multi-page Poster
Printing Last Page First
Printing a Banner
Follow the instructions on your screen Click OK
Copying Documents Using the Operator Panel
Copying Documents Using Your Computer
Copying
Printing Other Projects
Copying Photos Using the Operator Panel
Copying Photos Using Your Computer
Click See More Copy Settings to
Select a copy quantity 1-99 and color
Collating Copies Using the Operator Panel
Changing Copy Settings
Scanning
Click this tab
Using the Printer Software
Scanning Photos
Scanning to Your Computer Over a Network
Scan section, click See More Scan Settings
Scanning Multiple Pages or Images
Editing Scanned Text Using Optical Character Recognition OCR
Scanned text appears Edit your document Save your document
Editing Scanned Images
Saving an Image on Your Computer
Mailing a Scanned Image or Document
With most graphics programs, you can customize your image
Creative Tasks section, click E-mail an image or document
Enlarging or Reducing Images or Documents
Click Attach Now
Faxing
Setting up the Printer With Equipment
Equipment Benefits See this section
Connecting directly to a telephone wall jack
Connecting to a telephone
Connecting to an answering machine
Connecting to a computer modem
Faxing Using the Printer Operator Panel
What if I Have a Digital Subscriber Line DSL?
Send a Fax
Press Black or Color
Receive a Fax Automatically
Receive a Fax Manually
Connecting Cables
Sending a Fax From the Computer
Send a Fax Using the Dell All-In-One Center
Access the Printer Setup Utility
Faxing Through the Printer Modem
Receive a Fax
Faxing Through the Computer Modem
Install Fax Console Windows XP Only
On this tab You can
Configure Fax Service Management Windows 2000 Only
Configure Fax Console Windows XP Only
Close the Add/Remove Programs window
Receive a Fax Using Fax Console or Fax Service Management
Open your file to be faxed
Click File →Print
Click File → Print
Speed Dial
Create a Speed Dial List From the Operator Panel
Create a Speed Dial List From the Computer
Create a Group Dial List From the Operator Panel
Send a Delayed Broadcast Fax
Broadcast Send
Press Select to save the list
Use a Speed or Group Dial List
Adding Fax Numbers From Which to Block Faxes
Using Auto Fax Convert
To turn on Auto Fax Convert
Using the Printer
Printing Preferences for printing
Using the Dell Printer Solution Center
Advanced tab
Using the Dell All-In-One Center
To access the Dell Printer Solution Center
Preview
This section You can
Using Printing Preferences
To access Printing Preferences
Using Dell Picture Studio
Printing Preferences Tabs
Printing Preferences includes three main tabs
Dell Picture Studio Home
Ink Cartridge Maintenance
Replacing Ink Cartridges
Ink Cartridge Maintenance
Photo or black cartridge
Aligning Ink Cartridges
Cleaning the Ink Cartridge Nozzles
Click the Maintenance tab
Click Print Ink cartridges align when the page prints
Click Clean to fix horizontal streaks
Ink Cartridge Maintenance
Computer Problems
Setup Problems
Windows XP. click Start→ My Computer
Removing and Reinstalling Software
Windows XP, click Start→ My Computer
Printer Problems
Messages and Lights on
General Problems
Fax Problems
Paper Problems
Media Guidelines for the Paper Support on
Near the ADF
Near the paper exit tray 1 Raise the printer unit
Error Messages and Lights
Error Message What it indicates Solution
Color ink cartridge is missing
Improving Print Quality
To access the Dell Printer Solution Center
Troubleshooting
Contacting Dell
Technical Assistance
Automated Order-Status Service
Contacting Dell
A. Austin, Texas
Business
Anguilla
Antigua and Barbuda
Argentina Buenos Aires
Aruba
Australia Sydney
Austria Vienna Website support.euro.dell.com
Belgium Brussels Website support.euro.dell.com
Bermuda
Bolivia
Brazil
Chile Santiago
China Xiamen
Colombia
Costa Rica
Czech Republic Prague Website support.euro.dell.com
Denmark Copenhagen Website support.euro.dell.com
Dominica
Dominican Republic
Finland Helsinki Website support.euro.dell.com
France Paris Montpellier Website support.euro.dell.com
Home and Small Business
Corporate
Germany Langen Website support.euro.dell.com
Greece Website support.euro.dell.com
Grenada
Guatemala
India
Ireland Cherrywood Website support.euro.dell.com
Italy Milan Website support.euro.dell.com
Jamaica
Japan Kawasaki Website support.jp.dell.com
Korea Seoul
Latin America
Luxembourg Website support.euro.dell.com
100
Malaysia Penang
Mexico
Montserrat
101
Netherlands Amsterdam Website support.euro.dell.com
New Zealand
Nicaragua
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103
104
105
W . d e l l . c o m s u p p o r t . d e l l . c o m
Terms and Conditions of Sale
107
108
Software
109
Headings
What is covered by this limited warranty?
What is not covered by this limited warranty?
Limited Warranties and Return Policy
110
What do I do if I need warranty service?
How long does this limited warranty last?
111
What if I purchased a service contract?
May I transfer the limited warranty?
What will Dell do?
How will you fix my product?
Total Satisfaction Return Policy U.S. Only
113
Dell Software License Agreement
Dell Inc. Ink and Toner Cartridges Limited Warranties
114
Limited Warranty
115
Regulatory Notices
Government Restricted Rights
General
116
FCC Notices U.S. Only
Class B
FCC Identification Information
Fax Branding
Appendix
D ex
119
Index
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