Fatal Error or Data Corruption Reported
Issue: Fatal error(s) or data corruption(s) are reported when accessing virtual disks.
Corrective Action: Contact Dell Technical Support.
Physical Disk Displayed as Blocked
Issue: One or more physical disks is displayed as Blocked and can not be configured.
Corrective Action: Update the PERC cards to the latest firmware available on support.dell.com.
Multiple Disks Become Inaccessible
Issue: Rebuilding the physical disks after multiple disks become simultaneously inaccessible.
Corrective Action: Multiple physical disk errors in a single array typically indicate a failure in cabling or connection and could involve the loss of data. You can recover the virtual disk after multiple physical disks become simultaneously inaccessible. Perform the following steps to recover the virtual disk:
CAUTION: Follow the safety precautions to prevent electrostatic discharge.
1Turn off the system, check cable connections, and reseat physical disks.
2Ensure that all the disks are present in the enclosure.
3Turn on the system and enter the BIOS Configuration Utility (<Ctrl><R>) utility.
4Import the foreign configuration.
Press <F> at the prompt to import the configuration, or press <C> to enter the BIOS Configuration Utility (<Ctrl><R>) and either import or clear the foreign configuration.
Troubleshooting
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