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Dell H310, H710P, H810 Replace Member Errors, Source Disk Fails During Replace Member Operation

Models: H310 H710 H710P H810

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Smart Error Detected on a Physical Disk in a Non-Redundant Virtual

Smart Error Detected on a Physical Disk in a Non-Redundant Virtual

Issue: A SMART error is detected on a physical disk in a redundant virtual disk.

Corrective Action:

Perform the following steps:

1Back up your data.

2Use Replace Member or set up a global hot spare to replace the disk automatically.

For more information about the Replace Member feature, see "Using Replace Member and Revertible Hot Spares" on page 31.

3Replace the affected physical disk with a new physical disk of equal or higher capacity.

4Restore from the backup.

Replace Member Errors

NOTE: For more information about the Replace Member features, see "Using Replace Member and Revertible Hot Spares" on page 31.

Source Disk Fails During Replace Member Operation

Issue: The source disk fails during the Replace Member operation.

Corrective Action: If the source data is available from other disks in the virtual disk, the rebuild begins automatically on the target disk, using the data from the other disks.

Target Disk Fails

Issue: The target disk fails.

Corrective Action: If the target disk fails, the Replace Member operation aborts.

General Disk Fails

Issue: A general disk fails.

Troubleshooting

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Dell H310 Replace Member Errors, Smart Error Detected on a Physical Disk in a Non-Redundant Virtual, Target Disk Fails

Contents

User’s Guide Dell PowerEdge RAID Controller PERC H310 H710, H710P, and H810Model UCPA-801, UCPB-800, UCPM-800 and UCPE-800 Notes, Cautions, and WarningsPhysical Disk Power Management ContentsSupported Operating Systems Types of Virtual Disk InitializationWrite-Back With No Battery is Employed 3 Deploying the PERC CardReconfiguration of Virtual Disks Using Persistent Hot Spare SlotsInstalling the Windows Drivers Setting up Redundant Path SupportSupport For Internal Reverting to Single Path SupportVirtual Disk Management 5 Management ApplicationsBIOS Configuration Utility Configuring and Managing UEFI RAID Configuration UtilityCacheCade Virtual Disk Characteristics Troubleshooting Security Key Errors 7 Security Key andSecurity Key Implementation Security Key Management in theMissing Virtual Disks Error Message Missing Disks in Virtual Disk Error MessageWith Preserved Cache Error Message Virtual Disks Degraded Error MessageFatal Error or Data Corruption Reported Unable to Rebuild a Fault Tolerant Virtual DiskDegraded State of Virtual Disks PERC Card Not Seen in Device ManagerLinux Operating System Errors A Appendix RAID DescriptionContents Overview H310 SpecificationH710 H710PSupported Operating Systems Contacting Dell Related Documentation1 Go to support.dell.com 3 Select Select a Product in Product Support 4 Select Enter a TagPhysical Disk Power Management FeaturesBackground Initialization of Virtual Disks Configured Spin Down DelayTypes of Virtual Disk Initialization Fast Initialization of Virtual Disks Full Initialization of Virtual DisksDisk Roaming Consistency ChecksVirtual Disk Migration Perform the following steps to use disk migration Write-Back and Write-Through Virtual Disk Write Cache PoliciesConditions Under Which Write-Back is Employed Conditions Under Which Forced Write-Back With No Battery is EmployedVirtual Disk Read Cache Policies Reconfiguration of Virtual Disks a mirrored virtual disk by adding one disk Table 2-1. RAID Level MigrationThe SMART Feature Fault ToleranceAutomatic Replace Member with Predicted Failure Patrol ReadRedundant Path Support For PERC H810 Only Physical Disk Hot Swapping Using Persistent Hot Spare SlotsPhysical Disk Failure Detection Controller Cache Preservation Using Replace Member and Revertible Hot SparesCache Data Recovery Battery Transparent Learn CycleCache Preservation With Non-Volatile Cache NVC TLC Time FrameWhen to Replace the Battery Features Deploying the PERC Card Removing the PERC Controller Installing the PERC ControllerSAS cable connectors2 Figure 3-1. Removing and Installing the PERC AdapterPCIe slot PERC adapterPERC stack-up connector Figure 3-2. Removing and Installing the PERC Mini Blade ControllerPERC mini monolithic controller Support For Internal Multiple ControllersSetting up Redundant Path Support on the PERC H810 Adapter Page storage Figure 3-4. Redundant Path Support Configuration With Two EnclosuresCreating the Driver Media Driver InstallationInstalling the Windows Drivers Creating the Device Driver Media Pre-Installation Requirements3 Click Continue Downloading Drivers From the Dell Support Website1 Turn off the system 2 Install the new RAID controller in the system 4 Click Device Manager 8 Select Install from a list or specific locationUpdating Existing Windows Server 2008 or Windows Server 2008 R2 Updating the Linux Driver Installing or Updating the RPM Driver Package With KMOD Support Installing or Updating the RPM Driver Package With DKMS SupportUpgrading the Kernel Installing or Updating the RPM Driver Package With KMP SupportDriver Installation Dell OpenManage Storage Management Management Applications for PERC CardsEntering the BIOS Configuration Utility BIOS Configuration UtilityMenu Navigation Controls Exiting the Configuration UtilityTable 5-1. Menu Navigation Keys NotationTable 5-1. Menu Navigation Keys continued to exit the BIOS Configuration UtilityNotation Meaning and UseTable 5-1. Menu Navigation Keys continued Setting Up Virtual DisksNotation Meaning and UseParameter Table 5-2. Virtual Disk Parameters and DescriptionsDescription RAID LevelTable 5-2. Virtual Disk Parameters and Descriptions continued or Adaptive. The default is Adaptive-Read-AheadParameter DescriptionCreating Virtual Disks Virtual Disk Management10 Select additional disks, if required j Press Tab to move the cursor to Initialize and press Enter Initializing Virtual Disks Converting Physical Disk to RAID Capable for PERC H310Converting Physical Disk to Non-RAID for PERC H310 Checking Data Consistency Importing or Clearing Foreign Configurations Using the VD Mgmt Menu All the physical disks in a configuration are removed and re-inserted a Select Foreign Configuration View to display the Break Mirror Break Mirror in BIOS Configuration Utility 3 Select Manage Preserved Cache Managing Preserved CacheDeleting a dedicated hot spare Managing Dedicated Hot SparesCreating a dedicated hot spare Deleting Disk Groups Deleting Virtual DisksClearing the Configuration BIOS Configuration Utility Menu Options4 Select Clear Config Virtual Disk Management VD Mgmt menuVirtual Disks Physical Disks Virtual Disk Management VD Mgmtin Left Panel Information Displayed in Right PanelVirtual Disks Disk Group # PropertiesManagement Applications for PERC Cards Menu Item Selected Information Displayed in Right Panel in Left PanelManagement Applications for PERC Cards Information Displayed in Right Panelin Left Panel Table 5-4. Virtual Disk Actions Virtual Disk ActionsAction DescriptionPhysical Disk Management PD Mgmt Rebuild Physical Disk ActionsController Management Ctrl Mgmt Configuration Utility CtrlR Controller Management ActionsTable 5-8. Controller Management Options OptionPhysical Disk Management Foreign Configuration ViewSetting LED Blinking Removing Global or Dedicated Hot Spares Creating Global Hot SparesReplacing an Online Physical Disk Restrictions and Limitations Stopping Background InitializationPerforming a Manual Rebuild of an Individual Physical Disk Enabling Boot SupportController Management Enabling BIOS Stop on Error Enabling Auto Import Entering the UEFI RAID Configuration Utility UEFI RAID Configuration UtilityRestoring Factory Default Settings Configuration Options Exiting the UEFI RAID Configuration UtilityController Management Physical Disk Management Virtual Disk ManagementEnclosure Management CacheCade CacheCade Virtual Disk CharacteristicsCacheCade Virtual Disk Management Configuring and Managing CacheCade Virtual Disks5 Select Create CacheCade Virtual Disk and press Enter Create CacheCade Virtual DiskDelete CacheCade Virtual Disk Reconfiguring CacheCade Virtual DisksAutomatic Reconfiguration of CacheCade Virtual Disks Manual Resizing of CacheCade Virtual Disks Security Key Implementation Security Key Management in the BIOS Configuration UtilitySecurity Key and RAID Management Create Security Key Local Key Management LKMChange Security Key Delete Security Key Securing Pre-Existing Virtual Disks Creating Secured Virtual DisksPage Instant Secure Erase Secured Foreign Import Errors Troubleshooting Security Key ErrorsFailure to Select or Configure Non Self-Encrypting Disks non-SED Failure to Delete Security KeyFailure to Instant Secure Erase Task on Physical Disks Security Key and RAID Management BIOS Error Messages TroubleshootingDiscovery Error Message Extra Enclosure Error MessageError Message The following virtual disks have missing Cache Data Lost Error MessageMissing Disks in Virtual Disk Error Message Missing Virtual Disks Error Message Previous Configuration of Disks Removed Error MessageCorrective Action Enable the ROM option Dirty Cache Data Error MessageBIOS Disabled Error Message Offline or Missing Virtual Drives With Preserved Cache Error Message Drive Configuration Changes Error MessageAdapter at Baseport not Responding Error Message Virtual Disks Degraded Error Message Virtual Disks Offline Error MessageVirtual Disks Partially Degraded Error Message Memory or Battery Problem Error MessageError Message Firmware is in Fault State Firmware Fault State Error MessageForeign Configuration Found Error Message Invalid SAS Topology Detected Error Message Foreign Configuration Not Found in CtrlR Error MessagePrevious Configuration Cleared or Missing Error Message Configured Disks Removed or Not Accessible Error Message Multibit ECC Errors Detected Error MessagesBattery Discharged or Disconnected Error Message Memory ErrorsDegraded State of Virtual Disks Corrective ActionPreserved Cache State General IssuesPERC Card Has Yellow Bang in Device Manager PERC Card Not Seen in Device ManagerPhysical Disk in Failed State Physical Disk IssuesUnable to Rebuild a Fault Tolerant Virtual Disk Physical Disk Displayed as Blocked Fatal Error or Data Corruption ReportedMultiple Disks Become Inaccessible Rebuilding a Failed Physical Disk Virtual Disk Fails During Rebuild Using a Global Hot SpareVirtual Disk Fails During Rebuild Using a Dedicated Hot Spare Physical Disk Fails During Reconstruction on Redundant Virtual Disk Virtual Disk Fails Rebuild Using a Dedicated Hot SparePhysical Disk Takes a Long Time to Rebuild Issue A physical disk is taking longer than expected to rebuildCorrective Action SMART ErrorsSmart Error Detected on a Physical Disk in a Redundant Virtual Disk Smart Error Detected on a Physical Disk in a Non-Redundant Virtual Replace Member ErrorsSource Disk Fails During Replace Member Operation Target Disk FailsDriver Does not Auto-Build into New Kernel Linux Operating System ErrorsVirtual Disk Policy is Assumed as Write-Through Error Message Error Message Unable to Register SCSI Device Error MessageFigure 8-1. Disk Carrier LED Indicators Disk Carrier LED IndicatorsSummary of RAID Levels Appendix RAID DescriptionDisk Striping RAID TerminologyParity Data Disk MirroringSpanned RAID Levels Parity Figure A-3. Example of Distributed Parity RAIDFigure A-4. Example of Dual Distributed Parity RAID Index Page write policy Index