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Dell H810, H710P, H310 manual Unable to Register SCSI Device Error Message

Models: H310 H710 H710P H810

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The driver running in the new kernel is the native driver of the new kernel. The driver package you installed previously in the new kernel does not take effect in the new kernel.

Perform the following procedure to make the driver auto-build into the new kernel:

1Type:

dkms build -m <module_name> -v <module version> -k <kernel version>

2Type:

dkms install -m <module_name> -v <module version> -k <kernel version>

3Type the following to check whether the driver is successfully installed in the new kernel:

DKMS

The following details appear:

<driver name>, <driver version>, <new kernel version>: installed

Unable to Register SCSI Device Error Message

Error Message:

smartd[smartd[2338] Device: /dev/sda, Bad IEC (SMART) mode page, err=-5, skip device

smartd[2338] Unable to register SCSI device /dev/sda at line 1 of file /etc/smartd.conf

Corrective Action: This is a known issue. An unsupported command is entered through the user application. User applications attempt to direct Command Descriptor Blocks to RAID volumes. The error message does not effect the feature functionality. The Mode Sense/Select command is supported by firmware on the controller. However, the Linux kernel daemon issues the command to the virtual disk instead of to the driver IOCTL node. This action is not supported.

Troubleshooting

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Dell H810, H710P, H310 manual Unable to Register SCSI Device Error Message

Contents

User’s Guide Dell PowerEdge RAID Controller PERC H310 H710, H710P, and H810Model UCPA-801, UCPB-800, UCPM-800 and UCPE-800 Notes, Cautions, and WarningsTypes of Virtual Disk Initialization ContentsPhysical Disk Power Management Supported Operating SystemsUsing Persistent Hot Spare Slots 3 Deploying the PERC CardWrite-Back With No Battery is Employed Reconfiguration of Virtual DisksReverting to Single Path Support Setting up Redundant Path SupportInstalling the Windows Drivers Support For InternalBIOS Configuration Utility 5 Management ApplicationsVirtual Disk Management CacheCade Virtual Disk Characteristics UEFI RAID Configuration UtilityConfiguring and Managing Security Key Management in the 7 Security Key andTroubleshooting Security Key Errors Security Key ImplementationVirtual Disks Degraded Error Message Missing Disks in Virtual Disk Error MessageMissing Virtual Disks Error Message With Preserved Cache Error MessagePERC Card Not Seen in Device Manager Unable to Rebuild a Fault Tolerant Virtual DiskFatal Error or Data Corruption Reported Degraded State of Virtual DisksLinux Operating System Errors A Appendix RAID DescriptionContents Overview H710P SpecificationH310 H710Supported Operating Systems 3 Select Select a Product in Product Support 4 Select Enter a Tag Related DocumentationContacting Dell 1 Go to support.dell.comPhysical Disk Power Management FeaturesTypes of Virtual Disk Initialization Configured Spin Down DelayBackground Initialization of Virtual Disks Fast Initialization of Virtual Disks Full Initialization of Virtual DisksDisk Roaming Consistency ChecksVirtual Disk Migration Perform the following steps to use disk migration Write-Back and Write-Through Virtual Disk Write Cache PoliciesVirtual Disk Read Cache Policies Conditions Under Which Forced Write-Back With No Battery is EmployedConditions Under Which Write-Back is Employed Reconfiguration of Virtual Disks a mirrored virtual disk by adding one disk Table 2-1. RAID Level MigrationThe SMART Feature Fault ToleranceAutomatic Replace Member with Predicted Failure Patrol ReadRedundant Path Support For PERC H810 Only Physical Disk Failure Detection Using Persistent Hot Spare SlotsPhysical Disk Hot Swapping Controller Cache Preservation Using Replace Member and Revertible Hot SparesTLC Time Frame Battery Transparent Learn CycleCache Data Recovery Cache Preservation With Non-Volatile Cache NVCWhen to Replace the Battery Features Deploying the PERC Card Removing the PERC Controller Installing the PERC ControllerPERC adapter Figure 3-1. Removing and Installing the PERC AdapterSAS cable connectors2 PCIe slotPERC stack-up connector Figure 3-2. Removing and Installing the PERC Mini Blade ControllerPERC mini monolithic controller Support For Internal Multiple ControllersSetting up Redundant Path Support on the PERC H810 Adapter Page storage Figure 3-4. Redundant Path Support Configuration With Two EnclosuresInstalling the Windows Drivers Driver InstallationCreating the Driver Media Downloading Drivers From the Dell Support Website Pre-Installation RequirementsCreating the Device Driver Media 3 Click Continue1 Turn off the system 2 Install the new RAID controller in the system Updating Existing Windows Server 2008 or Windows Server 2008 R2 8 Select Install from a list or specific location4 Click Device Manager Updating the Linux Driver Installing or Updating the RPM Driver Package With KMOD Support Installing or Updating the RPM Driver Package With DKMS SupportUpgrading the Kernel Installing or Updating the RPM Driver Package With KMP SupportDriver Installation Dell OpenManage Storage Management Management Applications for PERC CardsEntering the BIOS Configuration Utility BIOS Configuration UtilityNotation Exiting the Configuration UtilityMenu Navigation Controls Table 5-1. Menu Navigation KeysMeaning and Use to exit the BIOS Configuration UtilityTable 5-1. Menu Navigation Keys continued NotationMeaning and Use Setting Up Virtual DisksTable 5-1. Menu Navigation Keys continued NotationRAID Level Table 5-2. Virtual Disk Parameters and DescriptionsParameter DescriptionDescription or Adaptive. The default is Adaptive-Read-AheadTable 5-2. Virtual Disk Parameters and Descriptions continued ParameterCreating Virtual Disks Virtual Disk Management10 Select additional disks, if required j Press Tab to move the cursor to Initialize and press Enter Converting Physical Disk to Non-RAID for PERC H310 Converting Physical Disk to RAID Capable for PERC H310Initializing Virtual Disks Checking Data Consistency Importing or Clearing Foreign Configurations Using the VD Mgmt Menu All the physical disks in a configuration are removed and re-inserted a Select Foreign Configuration View to display the Break Mirror Break Mirror in BIOS Configuration Utility 3 Select Manage Preserved Cache Managing Preserved CacheCreating a dedicated hot spare Managing Dedicated Hot SparesDeleting a dedicated hot spare Deleting Disk Groups Deleting Virtual DisksVirtual Disk Management VD Mgmt menu BIOS Configuration Utility Menu OptionsClearing the Configuration 4 Select Clear ConfigVirtual Disks Physical Disks Virtual Disk Management VD MgmtDisk Group # Properties Information Displayed in Right Panelin Left Panel Virtual DisksManagement Applications for PERC Cards Menu Item Selected Information Displayed in Right Panel in Left Panelin Left Panel Information Displayed in Right PanelManagement Applications for PERC Cards Description Virtual Disk ActionsTable 5-4. Virtual Disk Actions ActionPhysical Disk Management PD Mgmt Rebuild Physical Disk ActionsController Management Ctrl Mgmt Option Controller Management ActionsConfiguration Utility CtrlR Table 5-8. Controller Management OptionsSetting LED Blinking Foreign Configuration ViewPhysical Disk Management Removing Global or Dedicated Hot Spares Creating Global Hot SparesReplacing an Online Physical Disk Restrictions and Limitations Stopping Background InitializationController Management Enabling Boot SupportPerforming a Manual Rebuild of an Individual Physical Disk Enabling BIOS Stop on Error Enabling Auto Import Restoring Factory Default Settings UEFI RAID Configuration UtilityEntering the UEFI RAID Configuration Utility Configuration Options Exiting the UEFI RAID Configuration UtilityController Management Physical Disk Management Virtual Disk ManagementEnclosure Management CacheCade CacheCade Virtual Disk CharacteristicsCacheCade Virtual Disk Management Configuring and Managing CacheCade Virtual Disks5 Select Create CacheCade Virtual Disk and press Enter Create CacheCade Virtual DiskDelete CacheCade Virtual Disk Reconfiguring CacheCade Virtual DisksAutomatic Reconfiguration of CacheCade Virtual Disks Manual Resizing of CacheCade Virtual Disks Security Key and RAID Management Security Key Management in the BIOS Configuration UtilitySecurity Key Implementation Create Security Key Local Key Management LKMChange Security Key Delete Security Key Securing Pre-Existing Virtual Disks Creating Secured Virtual DisksPage Instant Secure Erase Failure to Delete Security Key Troubleshooting Security Key ErrorsSecured Foreign Import Errors Failure to Select or Configure Non Self-Encrypting Disks non-SEDFailure to Instant Secure Erase Task on Physical Disks Security Key and RAID Management Extra Enclosure Error Message TroubleshootingBIOS Error Messages Discovery Error MessageMissing Disks in Virtual Disk Error Message Cache Data Lost Error MessageError Message The following virtual disks have missing Missing Virtual Disks Error Message Previous Configuration of Disks Removed Error MessageBIOS Disabled Error Message Dirty Cache Data Error MessageCorrective Action Enable the ROM option Adapter at Baseport not Responding Error Message Drive Configuration Changes Error MessageOffline or Missing Virtual Drives With Preserved Cache Error Message Memory or Battery Problem Error Message Virtual Disks Offline Error MessageVirtual Disks Degraded Error Message Virtual Disks Partially Degraded Error MessageForeign Configuration Found Error Message Firmware Fault State Error MessageError Message Firmware is in Fault State Previous Configuration Cleared or Missing Error Message Foreign Configuration Not Found in CtrlR Error MessageInvalid SAS Topology Detected Error Message Configured Disks Removed or Not Accessible Error Message Multibit ECC Errors Detected Error MessagesCorrective Action Memory ErrorsBattery Discharged or Disconnected Error Message Degraded State of Virtual DisksPERC Card Not Seen in Device Manager General IssuesPreserved Cache State PERC Card Has Yellow Bang in Device ManagerUnable to Rebuild a Fault Tolerant Virtual Disk Physical Disk IssuesPhysical Disk in Failed State Multiple Disks Become Inaccessible Fatal Error or Data Corruption ReportedPhysical Disk Displayed as Blocked Virtual Disk Fails During Rebuild Using a Dedicated Hot Spare Virtual Disk Fails During Rebuild Using a Global Hot SpareRebuilding a Failed Physical Disk Issue A physical disk is taking longer than expected to rebuild Virtual Disk Fails Rebuild Using a Dedicated Hot SparePhysical Disk Fails During Reconstruction on Redundant Virtual Disk Physical Disk Takes a Long Time to RebuildSmart Error Detected on a Physical Disk in a Redundant Virtual Disk SMART ErrorsCorrective Action Target Disk Fails Replace Member ErrorsSmart Error Detected on a Physical Disk in a Non-Redundant Virtual Source Disk Fails During Replace Member OperationVirtual Disk Policy is Assumed as Write-Through Error Message Linux Operating System ErrorsDriver Does not Auto-Build into New Kernel Error Message Unable to Register SCSI Device Error MessageFigure 8-1. Disk Carrier LED Indicators Disk Carrier LED IndicatorsSummary of RAID Levels Appendix RAID DescriptionDisk Striping RAID TerminologySpanned RAID Levels Disk MirroringParity Data Figure A-4. Example of Dual Distributed Parity RAID Figure A-3. Example of Distributed Parity RAIDParity Index Page write policy Index