Table 16. Typical Alarms and Conditions (continued)

Alarm or Condition

Possible Cause

Action

 

 

 

 

Battery Test Failed

A weak battery string was

This is a warning notice. Dell recommends

(Alarm 191)

detected during the last battery

that you replace the batteries soon.

 

test.

 

 

Intermittent Alarm

 

 

 

 

 

 

 

 

 

Service Battery

A faulted battery string has

Contact your service representative.

 

(Alarm 149)

been detected and as a result,

 

 

the charger is disabled.

 

 

Continuous Alarm

 

 

 

 

 

 

 

 

Utility Not Present

The utility level has fallen

Transfer to battery if supporting load. Power

(Alarm 59)

below the Utility Not Present

down if not supporting load.

 

threshold (typically <25 to

 

 

Intermittent Alarm

 

 

50V).

 

 

 

 

 

 

 

 

Bypass Not Available

The utility is outside of the

Check the bypass settings. See “Settings” on

(Alarm 105)

bypass limits defined in the

page 42.

 

UPS.

 

 

 

 

 

 

 

 

 

Input AC Over Voltage

The utility voltage exceeds the

The UPS transfers to Battery mode if

 

(Alarm 6)

maximum operating range.

supporting load.

 

 

 

 

Intermittent Alarm

 

 

 

 

 

 

 

Input AC Under Voltage

The utility voltage is below the

The UPS transfers to Battery mode if

 

(Alarm 7)

minimum operating range.

supporting load.

 

 

 

 

Intermittent Alarm

 

 

 

 

 

 

 

Input Under/Over Frequency

The utility frequency is out of

The UPS transfers to Battery mode if

 

(Alarm 8)

usable frequency range.

supporting load.

 

 

 

 

Intermittent Alarm

 

 

 

 

 

 

Site Wiring Problem

An alarm triggers when the

Have a qualified electrician correct the wiring

(Alarm 194)

difference between ground and

problem. If the UPS is not wired with a neutral

neutral voltage is >15V.

wire, Site Fault should be disabled in the

Continuous Alarm

 

Settings menu (see page 42).

 

 

 

 

 

 

 

Remote Emergency Power

The external contacts in the

The UPS de-energizes the load and enters

Off

rear of the UPS are configured

Standby mode. See “Installing Remote

 

(Alarm 12)

for REPO operation and they

Emergency Power-off” on page 25 for more

have been activated.

information.

 

Continuous Alarm

 

 

 

 

 

 

 

Output Overload

The load level is at or has

The UPS can support the load indefinitely at

(Alarm 25)

exceeded the configurable

this load level.

 

threshold limit for a Level 1

 

 

Continuous Alarm

The alarm clears when the load drops below

Overload condition.

5% of the set point.

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

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Dell K812N, 5600W, 5600R OL HV-US manual Ups