bEnsure that the hard drive(s) have been configured correctly for the RAID array.

cTake the hard drive offline and then reseat the hard drive. See "Removing a Hot-Swap Hard Drive."

dExit the configuration utility and allow the system to boot to the operating system.

4Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information.

5Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program. See "Using the System Setup Program and UEFI Boot Manager."

If the problem persists, see "Troubleshooting a Storage Controller."

Troubleshooting a Storage Controller

. NOTE: When troubleshooting a SAS or PERC controller, also see the documentation for your operating system and the controller.

1Run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics."

2Enter the System Setup program and ensure that the SAS or PERC controller is enabled. See "Using the System Setup Program and UEFI Boot Manager."

3Restart the system and press the applicable key sequence to enter the configuration utility program:

<Ctrl><C> for a SAS controller

<Ctrl><R> for a PERC controller

See the controller's documentation for information about configuration settings.

4Check the configuration settings, make any necessary corrections, and restart the system.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

Troubleshooting Your System

167

Page 167
Image 167
Dell R710 owner manual Troubleshooting a Storage Controller, 167

R710 specifications

The Dell PowerEdge R710 is a highly versatile and robust server that has been a popular choice for businesses seeking reliable performance and efficient management. Launched as part of Dell’s 11th generation PowerEdge line, the R710 is designed to handle various workloads, making it ideal for virtualization, data analysis, and enterprise applications.

One of the standout features of the R710 is its support for dual Intel Xeon 5500 or 5600 series processors. This capability allows for substantial processing power and improved energy efficiency through Intel’s Nehalem architecture. The server can accommodate up to 128GB of DDR3 RAM across its 16 DIMM slots, delivering the memory capacity needed for demanding applications while also providing the performance enhancements of higher memory speeds.

The R710 also boasts an impressive array of storage options. It supports up to eight 2.5-inch or six 3.5-inch hard drives, which can be configured in various RAID levels for enhanced data protection and performance. The server is compatible with both SAS and SATA drives, providing flexibility for different storage needs. Additionally, the optional PERC (PowerEdge RAID Controller) allows for enhanced RAID configurations, ensuring data integrity and performance optimization.

In terms of connectivity, the Dell R710 comes equipped with four Gigabit Ethernet ports for high-speed networking. This connectivity facilitates effective communication in virtualized and clustered environments. The server is also built with optional iDRAC (Integrated Dell Remote Access Controller) technology, which provides administrators with advanced management capabilities, remote control, and monitoring features that simplify server administration, minimize downtime, and enhance overall productivity.

Thermal efficiency is another key characteristic of the R710. Its innovative cooling design features intelligent fans that optimize airflow based on workload demands, ensuring that the system runs at optimal temperatures while minimizing energy consumption. This contributes to reduced operating costs and a smaller environmental footprint.

The modular design of the R710 allows for easy upgrades and maintenance, making it a practical option for IT departments. The server’s support for various operating systems, including Windows Server and various distributions of Linux, ensures compatibility with diverse environments.

In summary, the Dell PowerEdge R710 is an enterprise-class server that balances power, flexibility, and efficient management features. With its dual-processor capability, extensive memory options, robust storage configurations, and advanced management tools, it remains a solid choice for organizations looking to streamline their IT operations and enhance performance.