Dell T7400 Optical Drive Problems, Problems Writing to an Optical Drive, Hard Drive Problems

TE S T T H E D R I V E —

•Insert another disc to eliminate the possibility that the original drive is defective.

•Insert a bootable floppy disk and restart the computer.

C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 23.

C H E C K T H E C A B L E C O N N E C T I O N S

R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Restoring Your Operating System"

in your User’s Guide.

R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 33.

Optical Drive Problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the disc.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —

•Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 49.

Problems Writing to an Optical Drive

C L O S E O T H E R P R O G R A M S — The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical.

TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C — Search for the keyword standby in Windows Help and Support for information on power

management modes.

Hard Drive Problems

R U N C H E C K D I S K —

Windows XP:

1Click Start and click My Computer.

2 Right-click Local Disk C:.

3 Click Properties→ Tools→ Check Now.

4 Click Scan for and attempt recovery of bad sectors and click Start.

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Quick Reference Guide