Option

Function

Extended Test

Performs a thorough check of system devices. The test

 

typically takes an hour or more and periodically requires

 

your input to answer specific questions.

 

 

Custom Test

Tests a specific device in the system and can be used to

 

customize the tests you want to run.

 

 

Symptom Tree

Lists a number of common symptoms and allows you to select

 

a test based on the symptom of the problem you are having.

 

 

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" in your User’s Guide).

NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the

 

problem description.

 

 

Help

Describes the test and any requirements for running the test.

 

 

Configuration

Displays the hardware configuration for the selected device.

(Custom Test only)

The Dell Diagnostics obtains configuration information for

 

all devices from the system setup program, memory, and

 

various internal tests, and it displays the information in the

 

device list in the left pane of the screen.

 

NOTE: The device list may not display the names of all the

 

components installed on your computer or all devices attached

 

to your computer.

 

 

Parameters

Allows you to customize the test, if applicable, by changing

(Custom Test only)

the test settings.

 

 

36

Quick Reference Guide

Page 36
Image 36
Dell T7400 manual Test based on the symptom of the problem you are having, Tab Function, To your computer